Softenger Customer Success, Service & Operations Department Reviews

Likes

The best part of my job is the opportunity to constantly learn and grow.

Dislikes

NA

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security, work satisfaction, Salary

Dislikes

not much

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best place to work

Dislikes

Transparency

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They pay you on time

Dislikes

No proper management No appraisal No leaves No comp off Have to work on every Holiday Manager is least bothered about you Only need to work Have to stretch shift every single day HR doesn't responds to calls

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I appreciate the positive and collaborative work culture at softenger.

Dislikes

Nothing

Likes

I have had the privilege of working at Softenger India Pvt. Ltd. for nearly four years, and it has been an enriching and transformative journey. I have joined as a Project Manager, and with the support of the leadership & mentors, I have been fortunate to progress to the AVP position. This journey has not only made me more knowledgeable in my respective field but also allowed me to grow as a person. Softegner commitments to its employees and its progressive approach to various facets of work life are worth highlighting: Work-Life Balance: They recognize the importance of work-life balance and actively support their employees in achieving it. Their approach has been instrumental in maintaining a healthy equilibrium between personal and professional life. Leadership: The leadership team of Softenger Management is visionary and approachable anytime. They foster an environment where innovative thinking is encouraged and employees are given opportunities to take ownership of their work. Compensation & Benefits: The company offers standard compensation and benefits along with market standards & policies. Culture- Positive Working Environment: The positive work environment at Softenger stands out. The company nurtures a culture of inclusivity, teamwork, and professional growth. This not only makes the workplace more enjoyable but also fuels personal development. Communication: Softenger HR places a strong emphasis on transparent & effective communication. Regular feedback sessions, open channels for discussion, and the willingness to listen to employee's concerns contribute to a constructive work atmosphere. HR Policies: Softenger policies are crafted well and aim at enhancing the overall employee experience. They address various aspects of employment, from onboarding to career development, in a manner that is both employee-friendly and business-savvy. To maintain and further boost employee morale....Read More

Dislikes

I believe there is room for improvement everywhere ( as per time & situation). Hence, it would be beneficial to align policies more closely with an employee-centric approach. This can help enhance employee engagement, long-term serving motivation, and satisfaction, ultimately contributing to the company's success.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Likes

Appraisal and Co-ordination is very slow, overall very good company for freshers.

Dislikes

No proper compensation for stat holidays and weekends and overtime

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Likes

Nothing

Dislikes

They use only candidate and leave if they loose any project imediatly

Work Details

Hetric

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.