Softenger Customer Success, Service & Operations Department Reviews

Likes

They pay you on time

Dislikes

No proper management No appraisal No leaves No comp off Have to work on every Holiday Manager is least bothered about you Only need to work Have to stretch shift every single day HR doesn't responds to calls

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I have had the privilege of working at Softenger India Pvt. Ltd. for nearly four years, and it has been an enriching and transformative journey. I have joined as a Project Manager, and with the support of the leadership & mentors, I have been fortunate to progress to the AVP position. This journey has not only made me more knowledgea ble in my respective field but also allowed me to grow as a person. Softegner commitments to its employees and its progressive approach to various facets of work life are worth highlighting: Work-Life Balance: They recognize the importance of work-life balance and actively support their employees in achieving it. Their approach has been instrumental in maintaining a healthy equilibrium between personal and professional life. Leadership: The leadership team of Softenger Management is visionary and approachable anytime. They foster an environment where innovative thinking is encouraged and employees are given opportunities to take ownership of their work. Compensation & Benefits: The company offers standard compensation and benefits along with market standards & policies. Culture- Positive Working Environment: The positive work environment at Softenger stands out. The company nurtures a culture of inclusivity, teamwork, and professional growth. This not only makes the workplace more enjoyable but also fuels personal development. Communication: Softenger HR places a strong emphasis on transparent & effective communication. Regular feedback sessions, open channels for discussion, and the willingness to listen to employee's concerns contribute to a constructive work atmosphere. HR Policies: Softenger policies are crafted well and aim at enhancing the overall employee experience. They address various aspects of employment, from onboarding to career development, in a manner that is both employee-friendly and business-savvy. To maintain and further boost employee morale....Read More

Dislikes

I believe there is room for improvement everywhere ( as per time & situation). Hence, it would be beneficial to align policies more closely with an employee-centric approach. This can help enhance employee engagement, long-term serving motivation, and satisfaction, ultimately contributing to the company's success.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Likes

Appraisal and Co-ordination is very slow, overall very good company for freshers.

Dislikes

No proper compensation for stat holidays and weekends and overtime

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Likes

The client site is good

Dislikes

The Salary date is every 6th month.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They paid salary on time. But too low salary just they hire based on need.

Dislikes

Their clients is totally stupid. No work-life balance Treat resources as resource.

Likes

Very good Team work. Everyone is very helpful.

Dislikes

Salary structure

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.