SmartCoin Financials Email Customer Support Executive Reviews
Updated 23 Dec, 2024
Overall Rating
1.0/5
based on 1
review
Rating distribution
Category Ratings
2.0
Skill development
2.0
Work satisfaction
1.0
Company culture
1.0
Job security
1.0
Salary
1.0
Work-life balance
1.0
Promotions
SmartCoin Financials is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfact
...
Read more
SmartCoin Financials is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 16 Apr 2023
Likes
I have learnt a lot from my seniors which has enhanced my skills.
Dislikes
The customer support manager as well the management is not good..They are baised and will lead to any day termination.You can not complain or keep your opinion about anything because that will lead to direct termination by the manager and the AM.A company can not run this way where you are working for customer support but you are not supporting your employees.with time the good employees have left the company as the ethics are detoriated.Have seen so many terminations by the inbound team TL results of her personal grudges.. join the company at your own risk....Read More
Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Aug 2023
Likes
Timings and good area to work they only give day shift
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
They are not give quarterly bonus and cab facilitys
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Apr 2023
Likes
To learn the process
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Jun 2023
Likes
That it is a Product based company.
Dislikes
In the working hours they are very much strict they will not let you go to the washroom outside of your breaks.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Oct 2023
Likes
Nothing everything is worst
Dislikes
Everything is worst
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 06 Sep 2023
Likes
The Job safety is guaranteed
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Internal Politics were more and not able to get proper growth
Customer Support Executive in
Banglore
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Jul 2020
Likes
It was really a very good experience, people are really supportive and helpful.
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
No work from home is permitted and asked to come to office for work even in such a difficult situation.
Work Details
It was good
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Kaadubeesanahalli
Collection Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 31 Mar 2022
Likes
The company was good but the manager and team leader are not good work environment was good but the career growth was not good
Job security - Good
Work satisfaction - Good
Dislikes
The manager and team leader if they want people to promote the particular people they will give if u r senior executive alsot hey will not consider so much of parsalities are there
Salary - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Not good if u have any emergency leaves they will not allow to get that emergency leaves also we should inform them 1 week before only i feel not good about the smartcoin
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kadbesnahalli
Part Time
·
Customer Care Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
5.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 11 Dec 2022
Likes
Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
There is no pf
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Banagalore
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 May 2022
Likes
nothing
Dislikes
work culture
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
worst company
Work timings: Strict Timings
Work related travel:This is a desk job.
Other SmartCoin Financials Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Software Development Engineer II in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
4.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 21 Aug 2024
Likes
camaraderie among the colleagues is good.
Work quality is good, and also challenging at times.
Plenty to learn on the job.
Salary - Good
Work satisfaction - Good
Dislikes
No trust from the higher management towards employees leading to unnecessary policies like attendance policy and a very strict leave policy.
Micromanagement is promoted, managers are good so they handle it, but pressure to micromanage is put from the top.
Expectation to work weekends and overtime to meet tight goals.
Appraisals are always delayed.
Hybrid work policy is as good as not being there.
Promotions - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
MIS Executive in
Bangalore / Bengaluru
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 06 Dec 2024
Likes
nothing, there to like about smart coin work culture and management is worst.
Dislikes
work culture is worst and no wfh and hybrid facility
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Data Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Oct 2024
Likes
I dont like anything about working with them.
Dislikes
They dont treat employees fairly and there's a bias for departments.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Collection Specialist in
Bangalore / Bengaluru
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Dec 2024
Likes
It's a good Company for those who finds a good environment and a great work culture.All the manager's and TL's are friendly and very supportive.I have been worked for more then one and half year in this company and it was a great experience for me.Thank you Olyv(SmartCoin).
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
MIS Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 10 Jun 2024
Likes
Nothing nothing.
Dislikes
Management and office culture
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Production Analyst in
Bangalore / Bengaluru
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 Dec 2024
Likes
Ownership on products
Dislikes
Learning curve declines after a year
Skill development - Poor
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Collection Specialist in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Jan 2025
Likes
Good place to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Northing to dislike about the company'
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Sales Executive in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Dec 2024
Likes
Leave benefits,
Salary - Good
Dislikes
Workplace, Managers and the product is not upto the mark
Skill development - Poor
Job security - Bad
Promotions - Poor
Customer Delight Executive in
Bangalore / Bengaluru
Full Time
·
After Sales Service & Repair Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Mar 2023
Likes
I would have given negative Ranking but sad that options are not there. How cum Founder from IIT can build a organisation like that where some of employee are very bad at English language and they are handling inbound. Being A fintech company they do not know about Fintech, they call it software instead. They don’t know what is payment Gateway but they call as company charges amount while providing the loan. My words are not enough that how bad this company is..coming to salary part they will put you In PIP if you get sick for three days. Medical documentation are also not working here but ya they will ask to submit you. They will not provide CTC where PF and ESI should be deducted for future benefit. May be their Employees are not interested in filing ITR. If any one has got offer please take it but don’t join.....Read More
Dislikes
Worst company ever I have seen . BPO call centres are far far better.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Software Development Engineer II in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 27 Oct 2023
Likes
Work is decent and people are accessible
Skill development - Good
Dislikes
The culture is not good at all. Only priority is to make people work and work.
Promotions - Poor
Company culture - Poor
Work Details
Work policy:
4days/week work from office from office
People also ask about SmartCoin Financials 's Email Customer Support Executives
How is SmartCoin Financials to work for?
SmartCoin Financials is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
SmartCoin Financials is known for Skill development which is rated at the top and given a rating of 2.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at SmartCoin Financials read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at SmartCoin Financials ?
According to AmbitionBox ratings, SmartCoin Financials employees rate its salary and benefits as 1.0 out of 5. You can know more about SmartCoin Financials Salaries at AmbitionBox
How is the work culture at SmartCoin Financials ?
Work culture is rated 1.0 at SmartCoin Financials by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at SmartCoin Financials . Read detailed reviews by employees of SmartCoin Financials on AmbitionBox.