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Full Time
Operations Department
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It is Good to Freshers to learn something new from the company, Friendly, Team Leads, Managers, they will teach very Well to new Peoples, its Good to join for freshers
Experienced Peoples if their previous salary is more than 20+ then its better not join, because wont get more than 21+, except salary everything is good.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Full Time
Voice / Blended Department
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I have learnt a lot from my seniors which has enhanced my skills.
The customer support manager as well the management is not good..They are baised and will lead to any day termination.You can not complain or keep your opinion about anything because that will lead to direct termination by the manager and the AM.A company can not run this way where you are working for customer support but you are not supporting your employees.with time the good employees have left the company as the ethics are detoriated.Have seen so many terminations by the inbound team TL results of her personal grudges.. join the company at your own risk....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Timings and good area to work they only give day shift
They are not give quarterly bonus and cab facilitys
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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To learn the process
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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That it is a Product based company.
In the working hours they are very much strict they will not let you go to the washroom outside of your breaks.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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Nothing everything is worst
Everything is worst
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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The Job safety is guaranteed
Internal Politics were more and not able to get proper growth
Retail & B2C Sales Department
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It was really a very good experience, people are really supportive and helpful.
No work from home is permitted and asked to come to office for work even in such a difficult situation.
It was good
Work timings: Strict Timings
Work related travel: This is a desk job.
Collection Department
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The company was good but the manager and team leader are not good work environment was good but the career growth was not good
The manager and team leader if they want people to promote the particular people they will give if u r senior executive alsot hey will not consider so much of parsalities are there
Not good if u have any emergency leaves they will not allow to get that emergency leaves also we should inform them 1 week before only i feel not good about the smartcoin
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Part Time
Customer Care Support Department
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Good
There is no pf
Work days: Monday to Saturday (Flexible Timings)
Full Time
Customer Service Department
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nothing
work culture
worst company
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Software Development Department
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camaraderie among the colleagues is good. Work quality is good, and also challenging at times. Plenty to learn on the job.
No trust from the higher management towards employees leading to unnecessary policies like attendance policy and a very strict leave policy. Micromanagement is promoted, managers are good so they handle it, but pressure to micromanage is put from the top. Expectation to work weekends and overtime to meet tight goals. Appraisals are always delayed. Hybrid work policy is as good as not being there.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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nothing, there to like about smart coin work culture and management is worst.
work culture is worst and no wfh and hybrid facility
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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I dont like anything about working with them.
They dont treat employees fairly and there's a bias for departments.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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It's a good Company for those who finds a good environment and a great work culture.All the manager's and TL's are friendly and very supportive.I have been worked for more then one and half year in this company and it was a great experience for me.Thank you Olyv(SmartCoin).
Nothing
Full Time
Customer Success Department
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Nothing nothing.
Management and office culture
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Consulting Department
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Ownership on products
Learning curve declines after a year
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Good place to work
Northing to dislike about the company'
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Leave benefits,
Workplace, Managers and the product is not upto the mark
Full Time
After Sales Service & Repair Department
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I would have given negative Ranking but sad that options are not there. How cum Founder from IIT can build a organisation like that where some of employee are very bad at English language and they are handling inbound. Being A fintech company they do not know about Fintech, they call it software instead. They don’t know what is payment Gateway but they call as company charges amount while providing the loan. My words are not enough that how bad this company is..coming to salary part they will put you In PIP if you get sick for three days. Medical documentation are also not working here but ya they will ask to submit you. They will not provide CTC where PF and ESI should be deducted for future benefit. May be their Employees are not interested in filing ITR. If any one has got offer please take it but don’t join.....Read More
Worst company ever I have seen . BPO call centres are far far better.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Work is decent and people are accessible
The culture is not good at all. Only priority is to make people work and work.
Work policy: 4days/week work from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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