Shriram Finance Customer Success, Service & Operations Department Reviews

Likes

People are welcoming and growth & skills development are imminent here.

Dislikes

Sometimes it feels too much and the salary I was hired for was way too low.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

nothing

Dislikes

the company's culture is extremely toxic, with no regard for employees' well-being or mental health. the management uses fear and intimidation to control employees, who live in constant stress and anxiety. female employees are treated unfairly, with no opportunities for growth or promotion. they are often subjected to bias, discrimination, and harassment. working hrs.' are long and grueling, with employees forced to work beyond 7:30-8pm, and sometimes even sundays and ever month last Sunday as a closing sunday. the company claims to offer flexible working hours, but in reality, employees are expected to be available 24/7. if you try to leave or resign, the management will try guilt trip you into staying, or worse, threaten to ruin your reputation or make it difficult for you to find another job. the HR department is ineffective and unresponsive, with no genuine interest in addressing employees' concern or resolving conflicts. they are more interested in protecting the company's interests than in supporting employees. the company's infrastructure is outdated and poorly maintained, with unhygienic washrooms, inadequate parking, and insufficient amenities. employees are expected to work in a dirty and uncomfortable environment. the company claims offer competitive salaries, but in reality, employees are underpaid (even managers salary is nearby 26k) and overworked. incentives and bonuses are rarely paid to the back-office executive and when they are, they are minimal and unpredictable (like 500-600 rupees). the management is unprofessional, with no respect for employees' boundaries or personal space. they often use abusive language, make unreasonable demands, and humiliate employees in front of their colleagues, and they promoted uneducated sales executive who even don't know basics off computers and management, they are the seniors who only care about the meetings of targets and filling their own pockets. if you value your mental health, well-being and dignity, stay away from this company. they will chew you up and spit you out, leaving you burned out and traumatized. you deserve better than to be treated like this....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Basically in Kolkata Doccell, I facing very bad behaviour from Doccell manager because of am not oiling him, login Time is specific but logout time is not specific it's running and running without any ot, also we doing work 11 hours, and Sunday, we hire for system work but we doing cell work in godown specific kolkata Doccell, any higher authorities of SFL read this please do anything take necessary steps which help present junior and upcoming junior employees....Read More

Dislikes

Nothing like is SFL, specially our Kolkata Doccell manager Debasish Sarkar he is very very cheap mentality person.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Very good and familiar environment seniors are always ready to help and cooperate and I feel proud to work with this organisation which enhances my skills

Dislikes

In my opinion there are no as such dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Fine.... Good working culture.... Wages on time. Earn good incentives... Saturday half day. Sunday holiday... Good probably promotion.

Dislikes

Low wages for backoffice operation employees not given fuel allowance.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

If you join as operations employee you will get low salary and have to work as a sales person on your own petrol and other expenses

Dislikes

Toxic environment they always says that if you did not do that particular work which is assigned to you which is also not your work we will show you the way to get out of company If they want remove a employee they start pressurising that particular employee and then in new month opening they told you. You are under performing and it is auto exit in which they stop letting sign you attendance register and remove your biometric details as well so you will believe that you have auto exited the they told you If you give resign we will take care that you will get proper receiving...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like company culture of seniors they always helpful.

Dislikes

There is nothing to say about this question because it is good to get some experience as customer service executive in Shriram finance limited.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you are a fresher then you will get good knowledge of back office and file disbursement skill.

Dislikes

So much politics are there.only higher authorities or senior will get promotion and favor.if you are unmarried women then after marriage no transfer available.managers are always ready to complain about you to upper authorities.if you always support your manager even on wrong things then definitely you will survive on that place .nomaternity leave were provided from Hr . they are planning and give lots of work pressure to women employees so she will harrased and give resignation....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexibility in work and supportive environment

Dislikes

No performance grades for individual improvement and poor salary structure

Work Details

Work policy: Monday to Friday work from office & Saturday work from home

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.