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ServiceNow Customer Success, Service & Operations Department Reviews

Updated 4 Apr, 2025
Overall Rating
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3.9/5
based on 60 reviews

Rating distribution

Category Ratings

4.1

Company culture

4.0

Salary

4.0

Skill development

3.8

Job security

3.7

Work-life balance

3.7

Work satisfaction

3.5

Promotions

What employees say about ServiceNow?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

47% employees reported

Monday to Friday

Monday to Friday

90% employees reported

Flexible timing

Flexible timing

69% employees reported

No travel

No travel

79% employees reported

Gender based rating

3.8
female

Rated by Women

25 reviews

4.0
male

Rated by Men

34 reviews

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Top Mentions in ServiceNow Customer Success, Service & Operations Department Reviews

60 reviews found

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People also ask about ServiceNow's Customer Success, Service & Operations Department

Is ServiceNow's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 60 employee reviews, it's clear that most employees have an average experience working at ServiceNow's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about company culture and on AmbitionBox.
Does ServiceNow's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, ServiceNow's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.0 out of 5, based on 60 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that ServiceNow's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about ServiceNow's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at ServiceNow's Customer Success, Service & Operations Department, click here .
How is the work culture at ServiceNow's Customer Success, Service & Operations Department?
Work culture at ServiceNow's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 60 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at ServiceNow's Customer Success, Service & Operations Department. To read reviews specifically about work culture at ServiceNow's Customer Success, Service & Operations Department, click here .
How is the job security at ServiceNow's Customer Success, Service & Operations Department?
Based on 60 reviews on AmbitionBox, ServiceNow's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ServiceNow's Customer Success, Service & Operations Department. To read reviews about job security at ServiceNow's Customer Success, Service & Operations Department, click here .
Is work from home available at ServiceNow's Customer Success, Service & Operations Department?
According to AmbitionBox, 47% of ServiceNow's Customer Success, Service & Operations Department employees work from home permanently, 38% work from the office, and 15% follow a hybrid model, based on 32 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at ServiceNow's Customer Success, Service & Operations Department?
To get a job at ServiceNow's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ServiceNow interview questions and practice your responses to prepare thoroughly.

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