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Samsung
Comparebased on 7.3k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Samsung Service Manager Reviews
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What employees say about Samsung?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
67% employees reported
Flexible timing
88% employees reported
Within city
62% employees reported
View more detailed insights
Jobseekers also viewed
9 reviews found
Service Manager in Hyderabad / Secunderabad
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
Dislikes
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Service Manager in Indore
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Service Manager in Jaipur
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good but the promotion takes very long time
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There must be a yearly or quarterly session with HR to discuss problems
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Service Manager in Hyderabad / Secunderabad
Service Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comments
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Service Manager in Jaipur
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
5 out of 5 for everything in Samsung
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Taking care of 5 districts service of all products in Samsung including mobiles and air conditioner.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Service Manager in Durgapur
Customer Satisfaction Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Manager in Jamshedpur
Digital electronic Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nthing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Manager in Aizawl
Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Competition
- Job security - Good
Dislikes
Career growth
Work Details
Its challenging yet fun
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Service Manager in Perinthalmanna
Full Time
After Sales Service & Repair Department
Overall Rating
Top trending discussions
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Sales Manager in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I used to like a lot of things about the company. But now things have changed for worse
Dislikes
No Personal Time AT ALL NO SATURDAY NO SUNDAY sense of craziness to drive unreasonable tasks
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Sales Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
It's really good company any1 can step forward to earn both knowledge and skills as well as founds it's very supporting and help organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Timing
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Area Service Manager in Raipur
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only our branch team work Boss was very supportive, always motivated Good bond with reporting manager
Dislikes
Lots of difference between on roll and offroll- 60-70% salary of claims stucked because we have to pay for each and everything for official travel No work life balance 9.30 am office starts and no fix time of working close Even we worked till 12 am Personal life fully spoiled Faced health issue Only Monday to go office rest to be on tour Even If one minute got late you have to apply for half day leave no regularisation is there Toxic culture Sat sunday used to be week off but no reality of it Saturday full of working Sunday also asked to work even meetings happen Todays scenario - Company is on lay off onroll employee got out and now off roll are also in list after Diwali season...Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Area Manager in Lucknow
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Brand Value Customer Recalls brand Category width
- Skill development - Good
Dislikes
Culture Perception based company not performance based Overshadowed unethical practices
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Sales Executive in Chandigarh
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Per peice incentive and over and above incentive salb is very good and every month traning schedule is very good
- Salary - Good
- Skill development - Excellent
Dislikes
In diwali no bonus provide by samsung and increment on every year is very less to comparison other brand
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Visakhapatnam
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Brand reputation: Working for a well-known brand like Samsung comes with a sense of pride. 2. Opportunities for growth: Samsung offers various training programs and opportunities for career advancement. 3. Competitive salary and benefits: Samsung generally offers competitive compensation packages. 4. Diverse workforce: Samsung employs people from diverse backgrounds, fostering a dynamic work environment. 5. Innovative products: Working on cutting-edge technology and innovative products can be exciting....Read More
- Salary - Excellent
- Skill development - Good
Dislikes
1. High expectations: Meeting Samsung's high standards can be stressful. 2. Long working hours: Overtime is common, especially in manufacturing and production. 3. Bureaucratic structure: Decision-making processes can be slow due to the company's size. 4. Limited autonomy: Ground-level employees may have limited freedom to make decisions. 5. Pressure to meet targets: Sales and production targets can be challenging....Read More
- Job security - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Sales Executive in Saharsa
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Marketing
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Two problems are often seen, first the service is not good and second the price of the product is higher than other companies.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Area Service Manager in Raipur
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You will get to learn a lot of things.
- Skill development - Excellent
- Job security - Good
Dislikes
All except learning no provision for offeole employee no work life balance for onrole employee.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Kanpur
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
I got to learn a lot by working in Samsung and got many achievements, not only this, the seniors also boosted my morale in achieving the target
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The salary is very low as per the work experience.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sales Executive in Kolkata
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I've had a few friends and family members who either worked here or with the business and they've always raved about the atmosphere of professionalism. I look forward to being in a place that continually demands excellence while still allowing a healthy and positive work environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It's a growing company and every company does its experiments.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Other Samsung Reviews
Assistant Engineer in Bangalore / Bengaluru
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, providing food, skills improvement, devoloping communication skills
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job garunty. We don't why management removing, why recruiting no reason. Every day we are working with fear.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
RSO in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HR policies is good, it's Employee oriented.
- Salary - Excellent
- Work-life balance - Excellent
Dislikes
To much politics in management, doing Unethical practice by senior management. No any one ready to listen market feedback in management level.
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Channel Development Officer in Ludhiana
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pay scales and employee engagement with proper hierarchy. Skill development, in modern trade business.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work life balance
Work Details
Work policy: 2 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Area Service Executive in Vijayawada
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction and interested in Electronics Engineering
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Most of the employees feel that there is No Job security in Samsung
- Job security - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, International Travel, Travel Within City.
Chief Manager in Chennai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People who perform can prosper,Company is very systematic autonomous and have clear objectives.Offer good pay and provides higher standards of travel and stays during official tours.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Senior Sales Executive in Mumbai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company policy's ae good
- Company culture - Good
Dislikes
But their management is not good ... they are not their work .. they are just taking a salary and keeps their job safe ...
- Salary - Bad
- Promotions - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Software Engineer in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is a very good positive point. Salary is satisfactory I would say. A lot of benefits are given to the employees like company transport, food, medical checkups, gym, consultation with dieticians, therapists etc. Employees get to work on business trips overseas.
- Salary - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
I don't find the work satisfactory. Very limited tech. stack is involved and skill development is low. You usually work on the same Technology over and over. The increment and promotions are also a negative point. Increment in salary is very less and promotions take a lot of time. The upper management is also of old mindset like asking about every little things etc.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Lead Engineer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work cultuture and proper balance of work life and personal life
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Here the main thing is chatu pani those peopple succeed who say boss is correct even if they are wrong are the king with promotion and salary otherwise u will not succeed here
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
General Manager in Mumbai
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Once was good pay master however now average
Dislikes
- Uncertainty - Lack of direction - Bonus will be your big component however you will never get 100% as company never achieves it's target.
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
General Manager in Gurgaon / Gurugram
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Management is not supportive. Culture is very bad. Actual pay is different from what is negotiated in interviews. Promotions are slow.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Samsung reviews submitted by Samsung employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Samsung is the right company for you. 67% of employees reported the workin...g days at Samsung as Monday to Friday. 88% employees reported the work timings at Samsung as Flexible timing. Read more- Home >
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