Samsung Senior Customer Care Officer Reviews

Likes

1. Brand reputation: Working for a well-known brand like Samsung comes with a sense of pride. 2. Opportunities for growth: Samsung offers various training programs and opportunities for career advancement. 3. Competitive salary and benefits: Samsung generally offers competitive compensation packages. 4. Diverse workforce: Samsung employs people from diverse backgrounds, fostering a dynamic work environment. 5. Innovative products: Working on cutting-edge technology and innovative products can be exciting....Read More

Dislikes

1. High expectations: Meeting Samsung's high standards can be stressful. 2. Long working hours: Overtime is common, especially in manufacturing and production. 3. Bureaucratic structure: Decision-making processes can be slow due to the company's size. 4. Limited autonomy: Ground-level employees may have limited freedom to make decisions. 5. Pressure to meet targets: Sales and production targets can be challenging....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Marketing

Dislikes

Two problems are often seen, first the service is not good and second the price of the product is higher than other companies.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

I got to learn a lot by working in Samsung and got many achievements, not only this, the seniors also boosted my morale in achieving the target

Dislikes

The salary is very low as per the work experience.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I've had a few friends and family members who either worked here or with the business and they've always raved about the atmosphere of professionalism. I look forward to being in a place that continually demands excellence while still allowing a healthy and positive work environment.

Dislikes

It's a growing company and every company does its experiments.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Overall samsung is a good place to work where you can develop yourself if you can achieve your targets then it's a best place for you

Dislikes

Support your subordinate that it

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good experience

Dislikes

All good company

Likes

No

Dislikes

No job security for employees

Likes

Company culture is good...but there is huge pressure....of gating the terget.

Dislikes

Cancel weekly off.⁹

Likes

I used to like a lot of things about the company. But now things have changed for worse

Dislikes

No Personal Time AT ALL NO SATURDAY NO SUNDAY sense of craziness to drive unreasonable tasks

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good start for freshers because of Brand name

Dislikes

Well many things: 1) Poor workculture 2) Politics & favoritism 3) Lack of leadership skills in senior managers as they have old mindset and approach 4) HRs has no power as they do whatever departmenet managers say 5) If you raise a voice against any issue then somehow you'll thrown out of the org 6) Samsung is a company where performance ratings are either given by managers to their favourites or to hte who haven't received good ones in last 1 or 2 years. They don't care about acutal hard working employee Well I can write way more things that are toxic but it won't make any sense....Read More

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Samsung is on of the best company in manufacturing. They well care about their employee's, great place to work.

Dislikes

Their salary structure is not so good. They are paying a large amount in terms of incentive.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Better than peers Salary, incentives, bonuses all come on specified time without fail.

Dislikes

Not related to company specially, But always it is the bosses and managers and sometimes boss of the boss who never promotes hard and smart working employees and supports the buttery chamchas. Also being a MNC, Korean bossss were great in understanding the skills of employees and as usual Indian employees never supports everyone for onsite, awards and promotions.

Likes

I would like to company culture and especially supporting my asm for my role

Dislikes

Sum hardworking people not moving forward in career and salary increments they so many persons backward herr on nowadays this expensive world please do sum thing for company side

Likes

The Company is good. Korean Management really cares about workers.

Dislikes

The Indian HR people don't want to give anything to workers, even if Korean boss is willing. They stop all benefits and put workers under pressure.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture is good, there is lot to learn from korean staff

Dislikes

Samsung hires project base, if there is no project in hand they will simply separate you, NO JOB SECURITY.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like it here Except Brand Name.

Dislikes

Micro Management at peak, No support for work but expectation to finish everything in no time. Management wants you to be available at any time around the clock, working on weekend is a compulsion.