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Samsung

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based on 7.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Consumer Electronics Company - 2024

About
Reviews
7.2k
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Samsung Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Updated 5 Jun, 2024

Overall Rating

4.7/5

based on 14 reviews

Rating distribution

5

10 (71.4%)

4

4 (28.6%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.3

Work satisfaction

4.2

Job security

4.1

Company culture

4.0

Work-life balance

3.9

Salary

3.8

Skill development

3.5

Promotions

What employees say about Samsung?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

49% employees reported

Flexible timing

33% employees reported

Within city

56% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.7

Rated by Men

12 reviews

Samsung is rated 4.7 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Samsung is rated 4.7 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

14 reviews found

Sort by: Popular

Operations Manager in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2024

Likes

Excellent work culture and lots to learn

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer experience Manager in Hyderabad / Secunderabad

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Jun 2023

Likes

Customer centric policies

Job security - Good

Dislikes

No work life balance

Skill development - Bad
Promotions - Poor
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Team Lead in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 22 Jan 2023

Likes

Good service for Samsung

Company culture - Excellent

Dislikes

Out country service signals issue

Salary - Poor
Job security - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top Samsung Interview Questions

asked in Software Developer interview

Q1. Minimum Time in Wormhole Network Determine the minimum time required to tr ... read more

asked in Software Developer Intern interview

Q2. Remove Consecutive Duplicates Problem Statement For a given string str , r ... read more

Get interview-ready with top interview questions

View all 396 questions

asked in Software Engineer interview

Q3. Reverse Alternate K Nodes Problem Statement You are given a singly linked ... read more

asked in Senior Software Engineer interview

Q4. How Android buffers are passed from application to drivers.

View answer (1)

asked in Performance Test Engineer interview

Q5. List some scenarios where you observe issues with the heap dump and provide ... read more

View answer (1)

syestem operator excutive in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2024

Likes

I am really happy to work with samsung

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Ware house inspector in Hyderabad / Secunderabad

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2023

Likes

It's a very good organization. We can enjoy the work and less pressure on employes.

Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth will come slowly.. but u can gain more knowledge during our working hours. It will helpful for our future projects

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Chief Manager - Corporate Management Team in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 18 Nov 2023

Likes

Work culture is fine and environment is good

Job security - Good

Dislikes

Growth is normal No much promised promotions

Work Details

Work policy: One week every month on exceptional basis

Work days: Monday to Friday (Strict Timings)

Back Office Manager in Hyderabad / Secunderabad

Backhand Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

Job security,work culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary growth slows

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Samsung.

Area Service Manager in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 18 May 2022

Likes

System Implementation

Skill development - Excellent
Work satisfaction - Excellent

Dislikes

Job security

Salary - Poor
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Very good

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Back Office Computer Operator in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Jun 2021

Likes

-----

Work satisfaction - Excellent
Company culture - Good

Dislikes

----

Salary - Poor
Job security - Poor
Promotions - Poor

Store Manager in Hyderabad / Secunderabad

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 Dec 2019

Likes

Skill development - Good
Work satisfaction - Good
Company culture - Good

Overall Rating

Sales Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Feb 2019

Likes

Hi good day , HUMAN RESOURCES Myself Md Jaffer Hussain I am feom india i have 5 years of experience in samsung store in Hyderabad City mall My work is to assist the customer and satisfied them by providing them good service and products Presently i am in dubai working with aswaaq retail as a custumer service assistant (C.S.A) youcan ring me on my new number +971558318823 Thanking you, Best regards, Md jaffer hussain....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I have been worked as a salesperson for 2 years then i got promoted and handle the team of 8 members

Work Details

In my store i enjoyed my work i like to assist the custumers and help them to select their suiting products .

Work days: Rotational Shift (Flexible Timings)

Service Executive in Hyderabad / Secunderabad

Full Time

·

After Sales Service & Repair Department

5.0

posted on 24 Jan 2024

Overall Rating

Team Lead in Hyderabad / Secunderabad

Full Time

·

Back Office Department

5.0

posted on 16 Jan 2024

Overall Rating

Service Engineer in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

posted on 11 Jan 2024

Overall Rating

Top trending discussions

View All

a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

69 participants . poll closed

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Jobs at Samsung

Officer Support, Logistics Management (ManpowerGroup Payroll)

Raipur

4-8 Yrs

Not Disclosed

Remote Sales Officer (Manpower Group Services Pvt Ltd)

Pune

2-7 Yrs

₹ 4.75-9.5 LPA

Samsung Chennai hiring - SAP Hybris Developer - 5 To 20 years.

Chennai

5-10 Yrs

Not Disclosed

Commercial Finance

Gurgaon / Gurugram

6-11 Yrs

Not Disclosed

Hiring AI Security Engineer For Samsung R&D Institute Noida

Delhi/Ncr

5-10 Yrs

Not Disclosed

Business Center Associate (Manpower Payroll)

Mumbai

3-6 Yrs

Not Disclosed

Mumbai

5-7 Yrs

Not Disclosed

Samsung - Manager - Ad Sales (5-9 yrs)

5-9 Yrs

Not Disclosed

More about working at Samsung

#2 Best Mega Company - 2021

HQ - Seoul, South Korea
Consumer Electronics & Appliances
50k-1 Lakh Employees (India)
Public

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Samsung reviews submitted by Samsung employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Samsung is the right company for you. 49% of employees reported the worki...ng days at Samsung as Monday to Friday. 67% employees reported the work timings at Samsung as Strict timing. Read more

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Samsung Reviews

Samsung Salaries in Customer Success, Service & Operations Department in Hyderabad / Secunderabad

Sales Executive 8 salaries	₹2 L/yr - ₹4.5 L/yr
Team Lead 8 salaries	₹2.2 L/yr - ₹4.5 L/yr
Engineer 3 salaries	₹3.1 L/yr - ₹4.2 L/yr
Back Office Executive 3 salaries	₹2 L/yr - ₹3.6 L/yr
Sales Associate 2 salaries	₹3 L/yr - ₹3.6 L/yr

Explore more salaries

Employee Benefits at Samsung Customer Success, Service & Operations Department Hyderabad / Secunderabad

Professional degree assistance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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