Samsung Escalation Desk Officer Reviews

Likes

It's really good company any1 can step forward to earn both knowledge and skills as well as founds it's very supporting and help organisation

Dislikes

Timing

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Per peice incentive and over and above incentive salb is very good and every month traning schedule is very good

Dislikes

In diwali no bonus provide by samsung and increment on every year is very less to comparison other brand

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

1. Brand reputation: Working for a well-known brand like Samsung comes with a sense of pride. 2. Opportunities for growth: Samsung offers various training programs and opportunities for career advancement. 3. Competitive salary and benefits: Samsung generally offers competitive compensation packages. 4. Diverse workforce: Samsung employs people from diverse backgrounds, fostering a dynamic work environment. 5. Innovative products: Working on cutting-edge technology and innovative products can be exciting....Read More

Dislikes

1. High expectations: Meeting Samsung's high standards can be stressful. 2. Long working hours: Overtime is common, especially in manufacturing and production. 3. Bureaucratic structure: Decision-making processes can be slow due to the company's size. 4. Limited autonomy: Ground-level employees may have limited freedom to make decisions. 5. Pressure to meet targets: Sales and production targets can be challenging....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Marketing

Dislikes

Two problems are often seen, first the service is not good and second the price of the product is higher than other companies.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

I got to learn a lot by working in Samsung and got many achievements, not only this, the seniors also boosted my morale in achieving the target

Dislikes

The salary is very low as per the work experience.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I've had a few friends and family members who either worked here or with the business and they've always raved about the atmosphere of professionalism. I look forward to being in a place that continually demands excellence while still allowing a healthy and positive work environment.

Dislikes

It's a growing company and every company does its experiments.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Overall samsung is a good place to work where you can develop yourself if you can achieve your targets then it's a best place for you

Dislikes

Support your subordinate that it

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Interested I like to servicing job and consumer electronics

Dislikes

Nothing already iintrestded this carrier

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture and working system and its process were so strong.

Dislikes

The worst salary standard compared to other OEMs. Even Samsung's vendor companies provide higher salaries than Samsung. Saturday working and 10 hours every day, which includes all breaks and working hours, leads to a bad work-life balance. I'm just giving a review for the Samsung Electronics Chennai plant, not for the Noida plant.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Job security is a very good positive point. Salary is satisfactory I would say. A lot of benefits are given to the employees like company transport, food, medical checkups, gym, consultation with dieticians, therapists etc. Employees get to work on business trips overseas.

Dislikes

I don't find the work satisfactory. Very limited tech. stack is involved and skill development is low. You usually work on the same Technology over and over. The increment and promotions are also a negative point. Increment in salary is very less and promotions take a lot of time. The upper management is also of old mindset like asking about every little things etc.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The work cultuture and proper balance of work life and personal life

Dislikes

Here the main thing is chatu pani those peopple succeed who say boss is correct even if they are wrong are the king with promotion and salary otherwise u will not succeed here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Once was good pay master however now average

Dislikes

- Uncertainty - Lack of direction - Bonus will be your big component however you will never get 100% as company never achieves it's target.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Management is not supportive. Culture is very bad. Actual pay is different from what is negotiated in interviews. Promotions are slow.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Job security

Dislikes

1.Salary & Promotions 2.No HR in this company instead they have ER team(Employee Relations) which are basically10th Passed Operators promoted to Engineer category. They do not know even ABCD of HR and their role, you can never expect their help on any occasions whether it is Mediclaim, Present Role, Promotion, Cafeteria Food, Harrassement etc.

Likes

Sometime store staff are more supportive then brand employee.

Dislikes

Wrost experience in the sales team daily they can give us worst targets and they can hire employee for mobile sale then they will tell you can sale mobile insurance, you can do mobile finance also clear costomer diligence and you can also apply bank credit card with tid up with samsung. I can work 7 year there is no promotions no increments i can weste my 7 year in the worst company.

Likes

Good start for freshers because of Brand name

Dislikes

Well many things: 1) Poor workculture 2) Politics & favoritism 3) Lack of leadership skills in senior managers as they have old mindset and approach 4) HRs has no power as they do whatever departmenet managers say 5) If you raise a voice against any issue then somehow you'll thrown out of the org 6) Samsung is a company where performance ratings are either given by managers to their favourites or to hte who haven't received good ones in last 1 or 2 years. They don't care about acutal hard working employee Well I can write way more things that are toxic but it won't make any sense....Read More

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.