Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Royal Caribbean International

Compare

based on 531 Reviews

Filter reviews by

Royal Caribbean International Customer Success, Service & Operations Department Reviews

based on 13 reviews

Updated 17 Jan, 2024

Overall Rating

4.7/5

How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.4

Work satisfaction

4.2

Company culture

4.1

Salary

3.9

Work-life balance

3.6

Promotions

3.5

Job security

Explore Reviews by Department

Customer Success, Service & Operations

4.7

• 13 Reviews

Food, Beverage & Hospitality

4.5

• 337 Reviews

Security Services

4.3

• 33 Reviews

Administration & Facilities

4.0

• 12 Reviews

Shipping & Maritime

4.8

• 9 Reviews

Production, Manufacturing & Engineering

4.6

• 5 Reviews

13 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 17 Jan 2024

Likes

Good learning space and Good company culture

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Work from home on saturdays and sundays

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Housekeeping Attendant in Miami

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jun 2023

Likes

It’s good company to work

Skill development - Good
Work satisfaction - Good

Dislikes

The management they don’t care about there old members who working longtime there they don’t give time promotion

Job security - Bad
Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves International Travel.

Similar companies for Customer Success, Service & Operations Department

View All

Princess Cruises Reviews

4.7

• 7 Reviews

AIDA Cruises Reviews

3.2

• 5 Reviews

Carnival Cruise Lines Reviews

3.5

• 15 Reviews

Smaaash Entertainment Reviews

3.3

• 20 Reviews

Nielsen Sports Reviews

4.3

• 16 Reviews

ECOS (I) MOBILITY & HOSPITALITY Reviews

4.4

• 40 Reviews

Stats Perform Reviews

3.2

• 22 Reviews

Musafir.com Reviews

3.7

• 4 Reviews

View More

Director Food & Beverage in Miami

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Jun 2023

Likes

Foundation and vision of the company

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Inter division poor Communication

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 7 questions

IT Infrastructure Specialist in Miami

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

the company policies are very feasible for the employees

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't think I dislike anything about royal Caribbean international

Work Details

Managing the entire IT Infrastructure

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

General Technician in Mumbai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

better scope in the furture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

on some ships management does not care for you

Work Details

Lounge Technician before on board but now I m working as Technical Stage Staff

Work timings: Strict Timings

Work related travel: This job involves International Travel.

Associate in Miami

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

This is the best place to work The company allows you to be yourself

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike

Work Details

Excellent

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Employee Benefits

Party for crew

Security Staff in Miamj

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Equality

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.i am a security staff there and its a awesome company i have ever come across

Work Details

Very awesome

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Employee Benefits

Accomodation

You are reading trusted reviews. Keep reading to find out more about Royal Caribbean International.

Financial Accountant

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2020

Likes

Royal Caribbean aims at delivering high standard vacation to its guests and provides a home away from home to its crew..We believe in the company and its efforts in fighting this pandemic. The company has shown high spirits in this difficult times and make us believe in all its effort to calm the situation. Every employee has certain commitments. Some could be paying mortgages, some have financial troubles back home and some may be the only bread earners home. My only request to the company is to protect our job and we will deliver the best we can at high seas. GOD BLESS US ALL :)...Read More

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Mentioned in detail in the above open ended question

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

General Technician in Miami

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2020

Likes

it’s ok till now they didn’t give me any assignment

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not much growth only money is there and too much stress

Work Details

Work life is good but no time for gym or social activities

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Waitor in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

I had amazing time with the company ... I totally understood that currently I am not with the company due to pendamic but would come back again with new energy when everything gets normal like before as nothing happened ...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I like culture diversity ... Being around different nationalities and learn about them is really amazing growing your awareness ...

Work Details

Amazing I said ...

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Employee Benefits

Everything as much you can mention .. its infinite ...

Senior Member of Technical Staff in Mumbai

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Apr 2021

Likes

The strict work hour rest hour policy

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Sometimes there is no point in making beneficial point in a group conversation in the end the opinion of the seniors is applied. Even if it not beneficial to the team

Work Details

It is great With people from all over the world working together for one cause

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

resturant associate in Miami

Yes Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2022

Likes

Coporative,helpful, good food.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Drinking water.

Work Details

All good

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Food & Beverage Associate in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2018

Likes

I love to work with royal caribean crusies i am very happy to every contract passes soon without any hesitations, the the people you have here the place you go around the entertainment you get here makes you worried less about everything.it has a good family environment. tranings are worth for the knowledge,appraisals are given ingood true way the scope of career is always high, the management is always supportive. and the conservation through emails is very quick which makes you completely trust on ur furture....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

the salaries could be little more as per the expectation. or it could be in euros.

Work Details

work is good and friendly environment.

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Royal Caribbean International?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Royal Caribbean International reviews submitted by Royal Caribbean International employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Royal Caribbean International is the ri...Read more

Home >
Reviews >
Royal Caribbean International Reviews >
Royal Caribbean International Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at Royal Caribbean International Customer Success, Service & Operations Department

based on 11 reviews

Rated 4.1 for Company culture and 4.1 for Salary

Rated 4.6 for Skill development and 4.5 for Work satisfaction

Working Days at Royal Caribbean International Customer Success, Service & Operations Department

based on 13 reviews

Rotational Shift

34%

Monday to Saturday

33%

Monday to Friday

33%

Work Timings at Royal Caribbean International Customer Success, Service & Operations Department

based on 13 reviews

Flexible timing

Strict (9am - 9pm)

Strict (9am - 10pm)

85%

8%

8%

Shift Timings at Royal Caribbean International Customer Success, Service & Operations Department

based on 13 reviews

Day shift

100%

Business Travel at Royal Caribbean International Customer Success, Service & Operations Department

based on 13 reviews

International travel

69%

No travel

31%

Royal Caribbean International Salaries in Customer Success, Service & Operations Department in India

Customer Care Associate 2 salaries	₹5.7 L/yr - ₹6.5 L/yr
Deputy Security Officer 2 salaries	₹10 L/yr - ₹10 L/yr
Restaurant Supervisor 2 salaries	₹3.5 L/yr - ₹4.8 L/yr
Beauty Specialist 2 salaries	₹9.4 L/yr - ₹9.4 L/yr
Senior Photographer 2 salaries	₹8.5 L/yr - ₹8.5 L/yr

Explore more salaries

Carnival

4.1

Compare

Norwegian Cruise Line

4.3

Compare

Msc Cruises

4.5

Compare

Disney Cruise Line

4.6

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company