PharmEasy is rated
3.0 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
PharmEasy is rated
3.0 out of 5 stars on
AmbitionBox, based on 27 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
27 reviews found
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Popular
Customer Delight Officer in
Bangalore / Bengaluru
Full Time
·
Pharmacist Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Less workload
Dislikes
Promoting Private Label sales
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Delight Officer in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 May 2023
Likes
All the SMEs were very helpful. Colleagues were very supportive and friendly.
Dislikes
Company terminated the employees Without proper information.
Everything good working atmosphere, support from seniors, right to keep our point equally along with our seniors.
Dislikes
Nothing
Customer Delight Officer in
Mumbai
Full Time
·
High margin substitute Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2022
Likes
Nothing, Nothing at all
Dislikes
Most pathetic company ever seen in life, management and operations people do not understand people's problems at all.
Basically it's a third class BPO job.
No one should join this company.
So much of pressure for target your personal life get's imbalanced due to their stupid sales target.
It's a sales BPO.
They make people sell their medicines substitutes which customer never agrees to take and on that they keel target which is very nonsense thing...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Delight Officer in
Navi Mumbai
Full Time
·
Other Hospital Staff Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Jan 2023
Likes
Company it's better but employee pressure is very high
Dislikes
Because pressure is very high
Work Details
Work policy:
Work from home is not permanent
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Delight Officer in
Mumbai (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Dec 2023
Likes
Salary pattern is best
Dislikes
There is no Job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Delight Officer in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Aug 2022
Likes
Work ethics, team support, transparency.
Dislikes
Only one week off provides
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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PharmEasy.
Customer Delight Officer in
Bangalore / Bengaluru
Full Time
·
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Good place to work
Dislikes
Everything is good , just they should provide the incentives
Please do not join if you are looking for a long term job and career growth.
Dislikes
Lack of growth opportunities. Biased approach towards employees.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Delight Officer in
Mumbai
Full Time
·
Customer delight officer Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2022
Likes
That was best work experience ever in my life no pressure at all just simply work
Dislikes
That new things started that selling otc product that was really headache
Work Details
Best experience
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Delight Officer in
Mumbai
Full Time
·
Pharmaceutical & Biotechnology Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Nov 2020
Likes
They accept annual leave and sick leave
Dislikes
Don't have any job security
Work Details
Good bad both
Work timings: Flexible Timings
Customer Delight Officer (working remotely)
Full Time
·
OUT BOUND SALES Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2023
Likes
Skill DOESN'T MATTER IF YOU'RE LICKING, TL AND MANGER YOU GOT PROMOTED AND ALSO GIVE WORK FROM HOME
Dislikes
IF YOU ARE NOT LICKING, TL AND MANAGER YOU GOT EXTRA WORK AND OVER TIME IF YOU HAVE EXPERIENCE HOW TO LICKING TL AND MANAGER YOU GOT PROMOTION LATER OTHERWISE YOU GOT RELIVING CUM LETTER IN YOU'RE MAIL.
Customer Delight Officer in
Mumbai
Other Hospital Staff Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Oct 2021
Likes
Work environment really bad there is no job safety in order to sustain in pharmeasy u have to upsell their products otherwise they will remove you. The only thing which I like abt pharmeasy is they provided wfh facility in pandemic situation wer no other online pharmacy has done.
Dislikes
Upselling their products. Instead of improving customers satisfaction their main aim was to sell their products.
Which they clearly stated to everyone in training period after u come on board every statement made by them is different.
Work Details
Terrible
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Delight Officer in
Raheja, Mumbai, Maharashtra, India
Full Time
·
Centralized Calling Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2022
Likes
Shift timing as per our choice.
Agent, SME, HR helps in all quiry.
Working environment is excellent.
Dislikes
No.
Work Details
Work policy:
Work from office and home both facilities
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Delight Officer in
Mumbai Suburban
Import & Export Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2022
Likes
Worst company to work with.
Dislikes
Not good company. There is lot of politic and not attentive management including TL, floor support also salaries not on time
Customer Delight Officer in
Mumbai
WCT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2021
Likes
Only the training part. Training department is the only dept which is good.
Dislikes
Many things
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Delight Officer in
Mumbai
Inbound Process Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2021
Likes
company doesn't help there employees in bad situation,
Dislikes
company treat as labours not as employee
Work Details
difficult
Work days: Rotational Shift
(Flexible Timings)
Customer Delight Officer in
Mumbai
ORDER ON CALL Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2019
Likes
I'VE BEEN WORKING IN PHARMEASY FOR ONE AND HALF YEAR MY EXPERIENCE WITH PHARMEASY HAS BEEN PRETTY GOOD , I HAVE LEARNT OR DEVELOPED SO MANY SKILLS , WORK ENVIRONMENT IS COOL ALL THE PEOPLES ARE VERY KIND AND AND HELPFUL,SALARY IS AVERAGE AS COMPARE TO OTHER COMPETITORS BUT THERE IS LEES WORKING WITHOUT ANY PRESSURE I THINK IT'S BETTER TO WORK IN PHARMEASY INSTEAD OF RETAIL PHARMACY
Dislikes
THERE ARE LESS OPPORTUNITIES I CAN SAY NO CAREER PROGRESSION , LOT OF ISSUES REGARDING BREAK TIMINGS , WORST THING IS SHIFT TIMING ALL THINGS ARE GOOD IT WOULD BE BETTER IF YOU PUT THE MAXIMUM EFFORT ON THEM.
Work Details
I AM A BACHELOR PHARMACIST WORKED IN TWO DEPARTMENT , MY WORK WAS ORDER CONFIRMATION, TALKING CALLS , PRESCRIPTION VERIFICATION AND HANDLING SOME QUERIES OF CUSTOMER .
People also ask about PharmEasy's Customer Delight Officers
How is PharmEasy to work for?
PharmEasy is rated 3.0 out of 5, based on 27 reviews by employees on AmbitionBox.
PharmEasy is known for Skill development which is rated at the top and given a rating of 2.9. However, Job Security is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at PharmEasy read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at PharmEasy?
According to AmbitionBox ratings, PharmEasy employees rate its salary and benefits as 2.8 out of 5. You can know more about PharmEasy Salaries at AmbitionBox
How is the work culture at PharmEasy?
Work culture is rated 2.9 at PharmEasy by 27 employees. While job security is rated 2.3 and work-life balance is rated 2.7 at PharmEasy. Read detailed reviews by employees of PharmEasy on AmbitionBox.
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PharmEasy Customer Delight Officer Reviews by Locations