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Engaged Employer

Redcliffe Labs

Compare

4.4

based on 1.1k Reviews

Filter reviews by

Redcliffe Labs Customer Support Executive Reviews

based on 5 reviews

Updated 27 Nov, 2023

Overall Rating

2.6/5

How AmbitionBox ratings work?

Category Ratings

3.1

Salary & Benefits

3.0

Skill development

2.8

Work Satisfaction

2.6

Company culture

2.6

Promotions/Appraisal

2.3

Work-Life balance

2.1

Job Security

5 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Jul 2023

Likes

Nothing

Dislikes

To much politics is going on over there, they don’t believe in rules and regulations and on festivals they force there employees to work, a really bad organisation to work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Giddalur

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Nov 2023

Likes

Opportunity to learn more and gain some experience.

Dislikes

Work life balance and company culture.

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Customer Support Executive in Noida

Reporting Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 May 2022

Likes

I worked really hard there and I gave more than my capability to this company. What I got in return is only lies and false commitments. So, I would say I hate everything about this company. Only good thing was salary got credited on time.

Dislikes

The work environment is pathetic. It is so bad that they have to fix the leaving time for females to 6 pm instead of installing cameras everywhere as even they are not sure if females are safe there or not. Another thing that happened with me was I had put in my resignation and I worked there for 18 days after sending resignation. My manager gave me the commitment that he will get my waiver approved for 12 days but when I tried reaching out to him after leaving, he started lying and not responding to my calls and messages. Instead of 14000 they gave me 5000 as my FnF settlement. They just do not care if you working hard or playing around. They start disrespecting the employees who work hard and having fun with the employees who just go there to pass their time. In the name of appraisal, they give 1500 increament even if you work like anything for the company. No respect for employees, very selfish seniors! Another thing, I literally had to beg to get my UAN number and my experience letter. It feels like I have wasted 4 months of my life, my energy for the company who does not know how to respect their employees. It affected my mental health as well as physical health adversely. What else should I say. As many dislikes I would like, it won't be enough ever. I would suggest everyone not to join this company and take your time and search for a better place to work at. Not only their employees, they do not even respect their customers and their time. TAT being 48 hours, reports are received to the patient after a week. DO NOT JOIN REDCLIFFE LABS AND PLAY WITH YOUR CAREER....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 13 Apr 2022

Likes

Good work environment and culture, teammates are supportive,

Dislikes

Nothing for dislike because I recently joined don't spend much time here so I'm good

Work Details

Job is quite interesting, basically I was in Telesales now I turn into customer support so I'm learning, and enjoying my journey

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Sector63 , H-11

Full Time

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Nov 2022

Likes

I have good experience with Radcliffe labs

Dislikes

Top trending discussions

View All

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Customer Care Executive in Gurgaon / Gurugram

Full Time

Other Department

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posted on 04 May 2024

Likes

Leave nhi milti, manager or tl ko baat krne ki tamij ni hai even hr ko bhi baat krne ki tamij nhi hai koi sunne vla nhi hai yha permotio nhi hota demotion hota hai

Dislikes

Manager or tl apne aap ko bhagvan smjhte hai personal life bich Mai le aate hai har baat pr employee se apne personal khundas niklne k liye leaves approved ni krte bina btye shift BDL dete hai week ki preference nhi lete or shift rotational bol k ek hi sift mai daal dete hai (all credit goes to renu Sharma, inderjeet and rupa Kumari)

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posted on 22 Jul 2024

Likes

Greta not to work here

Dislikes

Great to not to work here

Work Details

Work days: Rotational Shift (Strict Timings)

Sales Executive in Gurgaon / Gurugram

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posted on 09 Jun 2024

Likes

A good working place ❤️

Dislikes

Not any issues a secure job

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Gurgaon / Gurugram

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posted on 07 Feb 2024

Likes

Skills development

Dislikes

Working environment is not safe for girls .... superiors are not supportive at all if we are facing any problem or used to blame us only ..

Sales Executive in Gurgaon / Gurugram

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posted on 20 Jul 2023

Likes

redcliffe labs agents are very helpful and hardworking.

Dislikes

the management not good very bad environment and the manager don’t have knowledge about how to talk with agent and they don’t care about the company and using abusing languages and the HR department not supported you because he’s always support manager. HR not support any agent.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Noida

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Company Culture

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posted on 12 Dec 2023

Likes

Talented team with lots of experience

Dislikes

Bad work culture and management

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Deputy Manager in Noida

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5.0

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5.0

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Company Culture

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posted on 17 Oct 2023

Likes

Nice place to work, new learnings each day

Dislikes

No dislikes

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Gurgaon / Gurugram

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2.0

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posted on 31 Mar 2023

Likes

Phones are allowed on floor

Dislikes

A lot of Politics is there…To chuck you out of the office at agent level PIP of 1week is given and is thrown out of the company…salary comes with deductions every month without any specific reasons

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Jabalpur

Full Time

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posted on 26 Jul 2023

Likes

Company is very agressive towards work.

Dislikes

Only people can survive who are close to the official of the company

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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posted on 28 Sep 2023

Likes

Everything I ok

Dislikes

Office timing is not Good.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Redcliffe Labs Reviews

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posted on 19 Dec 2024

Likes

"Working at Redcliffe Labs was a great experience as an accountant. The company provides a collaborative environment and opportunities to grow professionally. The team was supportive, and the leadership was approachable, which made working there enjoyable. Additionally, the focus on innovation and maintaining high standards in their operations was commendable."

Dislikes

"While my overall experience at Redcliffe Labs was positive, I was disappointed when the company decided to shut down operations at my location and did not provide an alternative placement opportunity. I believe employees who have contributed to the company deserve to be relocated to other locations whenever possible. Even now, I amwilling to work at any available location, as I currently do not have a job and would appreciate the opportunity to contribute to the organization again."...Read More

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posted on 22 Nov 2024

Likes

Mujhe team work achha laga aur jo Dr. Mam thi wo bahut achhi thi aur waha ke log bhi bahut achche the wo log bhi team work karte the achche se that's all'

Dislikes

Redcliffe me team work to achha tha lekin kuchh log ko ye sab pasand nhi tha aur wo kisi ki bhi help bhi nhi kiya karte the aur ek bat yaha ke hr Jo hai wo bina soche samjhe hi faisla le liya karte hai kisi ko company se bahar karna hai to Bina kuchh soche samjhe hi bahar kar diya karte hai aur agar inko kisi ka feedback chahiye to wo aise person ko bolte hai ki jinka khud hi kam karne me man nhi lagta hai aur Sara din phone chalate hai aur ye unse hi feedback liya karte hai ....Read More

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posted on 31 Jul 2024

Likes

Nothing to else

Dislikes

In redcliffe lab very bad hr policy because of hire and fire staff without any information also in this company no any strong management for how to solve our staff problems that's it

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posted on 18 Jul 2024

Likes

Lacks vision and clarity. Founders are here only to encash opportunity with no thought around bringing value to end customer. In hurry to get valuation and exit asap

Dislikes

Culture, vision non clarity, lack of transparency, no job security, Ineffective HR

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Doctor in Noida

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posted on 25 May 2024

Likes

Nothing to like. It's a political organisation not a diagnostic lab . Not an employee friendly company. The HR department head Kuldeep Rawat is a fool. And so is the management and administration.

Dislikes

They treat employees like animals. Do not waste your career by joining this organisation. They will trap you by giving higher pay scale but will then terminate you without any reason whenever they want. Basically his organisation is run by a bunch of fools who wear suits.

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posted on 27 Feb 2024

Likes

Nothing I like of Redcliffe lab no management, no weekoff always do different in woman and mens is only boys staff they do what they want harrasing women's staff specially Sumit who is admin and sandeep higher authority of his.

Dislikes

Redcliffe lab is worst lab I not good for lady to work there no management not job satisfaction.

Work Details

Work timings: Strict Timings

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posted on 20 Dec 2024

Likes

I made good friends here.

Dislikes

Company poltics

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posted on 05 Dec 2024

Likes

Dislikes

Management going on wrong way

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Deputy Manager Quality in Noida

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posted on 27 Nov 2024

Likes

Company is good but top management is very unprofessional.

Dislikes

No job security,

Work Details

Work days: Monday to Saturday (Flexible Timings)

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posted on 19 Nov 2024

Likes

The only thing I like here is my team

Dislikes

The work environment here is very poor. They don't care about their employees

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Redcliffe Labs Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Redcliffe Labs reviews submitted by Redcliffe Labs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Redcliffe Labs is the right company for you. 100% of employe...Read more