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Rayden Interactive
based on 147 Reviews
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Full Time
Health Informatics Department
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Remote Working, Getting to learn more about Healthcare technology
Uncertainty and lot of frequent changes
Full Time
IT Security Department
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Co workers.
The entire management's disability to handle Phreesia
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Remote work, unlimited paid off, no micro management, salary
Work culture, management, training program
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Good company to start a career.
Nothing as of now
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Implementations Department
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Nothing
No job security No proper training, only expects you to self learn everything. Basically no real plan for on job training Frequent changes in teams and managers No support from Rayden team if Phreesia escalates for baseless reasons Even if you end up on 4 weeks PEP, they will ask you to resign just 1-2 weeks into it just so they can hire someone else for way lesser package.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback. We understand that it is difficult to navigate the ins and outs of a fast-paced organization. We have therefore set-up a detailed training program and a buddy system for every new joinee to provide them with the necessary support and the resources to succeed at Rayden. We are constantly evaluating and refining our training and on-boarding process, and your comment helps us identify exactly where we need to focus our efforts. We also want to highlight that Phreesia and Rayden are strategic partners with a deep-rooted relationship. The two companies are aligned on business outcomes and actively work together towards the shared goal of improving the U.S. healthcare experience for patients, providers, payers and life sciences companies. Hence, the decision-making happens collectively on all fronts. However, we take your feedback seriously and will address any areas of improvement internally.
Full Time
Sales Support & Operations Department
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Flexibility of work from home
0 job security at work place
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback and concerns with us. We understand the feelings of uncertainty that spring up in a remote setting and so we want to assure you that the well-being and stability of our employees is very important to us. However, we take your feedback seriously and will address any areas of improvement internally.
Full Time
Operations Department
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Thought process of Mooshir and the way he is trying to collaborate with the team
Pathetic management
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We appreciate your perspective and regret any inconvenience caused. We take organizational efficiency seriously and continuously strive to improve our systems. Your input will help us make necessary adjustments to create a more streamlined and organized work environment.
Full Time
Technology / IT Department
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The unique connections
Rest everything
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your thoughts about your experience with us. We appreciate your feedback and deeply value the insights you've provided. While we regret that your time with us wasn't as positive as we had hoped, we are committed to continuously improving our work environment and addressing any concerns raised.
Discover interview dos and don'ts from real experiences
Full Time
Customer Success Department
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Nothing, I would say.
Everything is bad.
Work timings: Strict Timings
Full Time
Other Hospital Staff Department
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Top trending discussions
Full Time
Quality Assurance and Testing Department
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Work life balance Work culture Treat everyone Equally Supportive
N/A
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Flexible shift timings
Management perspective towards applicability of their own policy. High attrition rate and unjust lay offs. Policies on papers is attractive but implementation is worse. High vendetta towards dissenting views.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We appreciate your perspective and regret any inconvenience caused. As a performance-driven organization, we ensure that our employees get competitive compensation based on a continuous feedback mechanism. All decisions and policies are made keeping this performance in mind. We believe an employee-centric work-environment drives more efficiency and results, and are constantly taking efforts in that regard. Your input will help us make necessary adjustments to create a more streamlined and organized work environment.
Full Time
Quality Assurance and Testing Department
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Work lifestyle
Everything apart from its a remote job
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Remote Culture
No Promotion, Management not so well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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WFH
It's the worst place to work...
Full Time
Health Informatics Department
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WFH Supportive Team Leader Unlimited Leave policy
no job security partiality spineless manager work pressure targets are unachievable puppet of their US client phreesia force you to do overtime in the name of business give preference for easy task to their favorite employees promotion based on favoritism worst work culture their work experience in useless because u will not able to find any other job easily bcoz no one does this useless work. the company is in loss. less appraisal in the name of KPI...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Remote work Salary
Possibly everything else. Few undeserving puppets in higher management pull the strings. Phreesia dictates and they obey without question or delay. They have no sense of ownership towards their team and there is no clear policy on performance management or promotions. Everything depends on what their so-called partner (read as client/master) thinks. Whatever Phreesia says becomes law and Rayden becomes the enforcer. Indian employees are treated terribly compared to employees at Phreesia and they are rapidly losing good talent for same reason. Good performers leave for better opportunities after some time and bad performers (read those not liked by Phreesia) really don't stand a chance since they get stabbed from both sides. If they still survive, they are harassed until they give up and leave. Pathetic management right from leadership level. Managers/AMs are helpless and get burnt if they try to be rational or disagree with Phreesia's commands....Read More
Full Time
Customer Success Department
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Remote and the pay, nothing else. The owners and management on the Indian side run a fascade claiming to be the happiest and growing company in the world. Don't fall for this trap, a manager who left told me that they paid to get GPTW certified.
They talk about a partnership but are running a poorly managed BPO which is being head-hunted by North Americans who keep changing their business processes every 3 weeks
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your feedback and concerns with us. However, we want to highlight that Phreesia and Rayden are strategic partners with a deep-rooted relationship. The two companies are aligned on business outcomes and actively work together towards the shared goal of improving the U.S. healthcare experience for patients, providers, payers and life sciences companies. Hence, the decision-making happens collectively on all fronts. However, we take your feedback seriously and will address any areas of improvement internally.
Full Time
Business Intelligence & Analytics Department
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One fine day suddenly they asked me to leave with no reason. I am a good performer and hold a senior position still all these was not counted and just because my salary was in the higher side they just asked me to leave.
Micro management
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good company culture Occasional trips Great salary
Too much work pressure Less staff/agents Internal office politics Job security The company say that we have unlimited paid time off but we literally have to beg for leaves
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
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Complete WFH facility
No job security in Rayden Interactive. If they hire better employee, they straight away ask to leave to the existing employee.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Hospital Staff Department
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Nothing much I think of
Nothing much incan think of
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing is good here.
Everything is disgusting here
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Market Research & Insights Department
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The shift timings and nothing else
Terrible training, absolutely no support from the manager, not enought time given to learn and Excel at the tasks provided
Rated 3.8 for Work-Life Balance and 3.8 for Salary & Benefits
Rated 3.5 for Salary & Benefits and 2.2 for Career Growth
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