Rayden Interactive Client Success Associate Reviews

Likes

work from home

Dislikes

system and management is unorganized

Work Details

Work policy: will call in office if required

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It is WFH. This is the best part about this company.

Dislikes

The work environment is extremely toxic, to the point where the word 'toxic' feels inadequate. This hostile atmosphere is largely due to one senior manager who has fostered a culture of insincerity and favoritism. She expects employees to constantly engage in superficial pleasantries like asking, "How are you?" or "Where are you?" and rewards those who do so with growth opportunities and promotions. My team leader, who is clearly unqualified and lacks any real knowledge about the process or team management, holds her position solely due to this manager's influence. Recently, my team leader has even started training another employee in the art of flattery, instructing her on how to butter up the manager to secure promotions. Consequently, this employee has also begun engaging in the same superficial behavior to gain favor. This is the worst work environment I have ever encountered in my entire career. Promotions are clearly biased, with no men being promoted and only women who engage in this sycophantic behavior being given opportunities. New hires are being fast-tracked ahead of more experienced employees simply because they excel at this ingratiating behavior. The pervasive atmosphere of favoritism and insincerity makes it nearly impossible for anyone who values merit and hard work to succeed.......Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Time management

Dislikes

Nothing to dislike

Likes

Good pay

Dislikes

Pressure and time to time rule changes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great Culture. Freedom of work. Helpful co-workers.

Dislikes

Too many trainings. Workload management.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Open culture Flexible leave

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The founders try to keep the company as open as possible They want it to be an organization where people would love to work for

Dislikes

The main obstacle is the managers and the director level people are trying to make it like a call center complete opposite of what the founders vision is. They are hungry for recognition from phreesia, they say we work with Phreesia but the reality is we work for them, we can't say anything to Phreesia. No matter how hard you try tomake your presence in the teams you'll never be better from Phreesia, no matter how hard you work....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company.........

Dislikes

Everything good..... .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Remote work Salary

Dislikes

Possibly everything else. Few undeserving puppets in higher management pull the strings. Phreesia dictates and they obey without question or delay. They have no sense of ownership towards their team and there is no clear policy on performance management or promotions. Everything depends on what their so-called partner (read as client/master) thinks. Whatever Phreesia says becomes law and Rayden becomes the enforcer. Indian employees are treated terribly compared to employees at Phreesia and they are rapidly losing good talent for same reason. Good performers leave for better opportunities after some time and bad performers (read those not liked by Phreesia) really don't stand a chance since they get stabbed from both sides. If they still survive, they are harassed until they give up and leave. Pathetic management right from leadership level. Managers/AMs are helpless and get burnt if they try to be rational or disagree with Phreesia's commands....Read More

Likes

Remote and the pay, nothing else. The owners and management on the Indian side run a fascade claiming to be the happiest and growing company in the world. Don't fall for this trap, a manager who left told me that they paid to get GPTW certified.

Dislikes

They talk about a partnership but are running a poorly managed BPO which is being head-hunted by North Americans who keep changing their business processes every 3 weeks

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

One fine day suddenly they asked me to leave with no reason. I am a good performer and hold a senior position still all these was not counted and just because my salary was in the higher side they just asked me to leave.

Dislikes

Micro management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company culture Occasional trips Great salary

Dislikes

Too much work pressure Less staff/agents Internal office politics Job security The company say that we have unlimited paid time off but we literally have to beg for leaves

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Complete WFH facility

Dislikes

No job security in Rayden Interactive. If they hire better employee, they straight away ask to leave to the existing employee.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much I think of

Dislikes

Nothing much incan think of

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Remote Working, Getting to learn more about Healthcare technology

Dislikes

Uncertainty and lot of frequent changes

Likes

Nothing is good here.

Dislikes

Everything is disgusting here

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.