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Rail Europe

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based on 31 Reviews

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Rail Europe Customer Success, Service & Operations Department Mumbai Reviews

Updated 12 Nov, 2024

Overall Rating

3.0/5

based on 8 reviews

Rating distribution

5

4 (50.0%)

4

2 (25.0%)

3

0 (0%)

2

0 (0%)

1

2 (25.0%)

Category Ratings

3.0

Work-life balance

2.9

Salary

2.8

Company culture

2.8

Skill development

2.8

Work satisfaction

2.7

Job security

2.7

Promotions

What employees say about Rail Europe?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

40% employees reported

Flexible timing

20% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

3 reviews

2.1

Rated by Men

5 reviews

Rail Europe is rated 3.0 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Rail Europe is rated 3.0 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Senior Operations Manager in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 Jun 2020

Likes

None

Dislikes

Need to have an open n honest work environment

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Operations management

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves International Travel.

Associate in Mumbai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2023

Likes

Great company with good working environment. If you wish to have long term relationship with a company that gives you work and personal life balance you can definitely look for this.

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

None

Work Details

Work days: Monday to Friday (Strict Timings)

Ticketing Executive in Mumbai

Contractual

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2024

Likes

I loved the culture of the company and was blessed to work with Rail Europe I was a temporary employee but was the treated equally and was supported at every step, in March my mom went through heart attack and they supposed me every single person from there was ready to help me financially and emotionally I loved working there.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only thing I hate is that my contract got ended I was willing to stay there for long but unfortunately I didn't got that chance but will Love to work with Rail Europe in future if got any chance

Train Specialist in Mumbai

Contractual

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Apr 2024

Likes

NA

Dislikes

Please be careful of the operations manager Jitesh Unnikrishnan. Also the HR manager is crazy Nihar patel. I was asked to leave within 1 month after joining. Lots of end minute changes in the policy.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 24 Jul 2020

Likes

It's a good experience.

Work-life balance - Good

Dislikes

The company is good and the environment too but there's no growth in the company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Work culture and work life balance is amazing... Kudos to RE management team.. thanks.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

My experience with RE was excellent and would love to join them back whenever there is good opportunity for me.

Job security - Poor

Work Details

There is nothing much to say apart from two small words which will explain it all... "Excellent" & " Amazing".

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Travel Consultant in Mumbai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2022

Likes

Wonderful sjsjakaksbbsa s snajaka s sj

Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Nothing hdhsaka sjsjakk sbshsjsk

Job security - Poor

You are reading trusted reviews. Keep reading to find out more about Rail Europe.

Sales in Mumbai

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jul 2019

Likes

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Skill development - Bad
Promotions - Poor

Overall Rating

Return to all reviews

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

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More about working at Rail Europe

Travel & Tourism

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Rail Europe reviews submitted by Rail Europe employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Rail Europe is the right company for you. 40% of employees reporte...d the working days at Rail Europe as Monday to Friday. 80% employees reported the work timings at Rail Europe as Strict timing. Read more

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Rail Europe Reviews

Rail Europe Salaries in Customer Success, Service & Operations Department in Mumbai

Travel Consultant 9 salaries	₹2.9 L/yr - ₹3.8 L/yr
Team Lead 6 salaries	₹3.1 L/yr - ₹4.5 L/yr
Customer Service Executive 5 salaries	₹4 L/yr - ₹4.8 L/yr
Customer Service Associate 3 salaries	₹4.9 L/yr - ₹5.7 L/yr
Operations Manager 3 salaries	₹9 L/yr - ₹11.5 L/yr

Explore more salaries

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