PrimeXBT is rated
4.7 out of 5 stars on
AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
th
...
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PrimeXBT is rated
4.7 out of 5 stars on
AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
18 reviews found
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Popular
Customer Support Manager in
New York
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 28 Feb 2023
Likes
Access to training and professional development programs
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
No
Customer Support Manager in
London
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Sep 2023
Likes
Everything is done as agreed: regular payments, good bonuses, and transparent communication
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I don't like the workload, but it's impossible to escape
Employer’s Response
Dear Customer Support Manager in London,
Thank you very much for your kind words. We are glad to hear that you find our payments, bonuses, and communication to be up to standard; your satisfaction is our primary aim.
We understand your concern about the workload and quite frankly, it's not something we take lightly. We are continually working on strategies to improve this aspect of our working environment and to ensure a better balance for our hard-working staff such as you. We value your contribution to the PrimeXBT team and your feedback is crucial in making these improvements happen.
Thank you once again for your feedback.
Best Regards,
The PrimeXBT Team
Customer Support Manager in
London
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Aug 2023
Likes
Great incentives, stable salary, no pressure from management
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Communicating with so different people from around the world is always difficult
Customer Support Manager in
London
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 Jul 2023
Likes
Great room for personal and professional improvement, reasonable bonuses, constant motivation
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Demanding customer
Customer Support Manager in
London
Full Time
·
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jun 2023
Likes
New experience in the financial industry, good salary and bonuses, polite management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Intense workload, a lot of calls to answer
Customer Support Manager in
London
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jun 2023
Likes
The comprehensive training provided, covering not only fundamental aspects but also in-depth knowledge of brokerage services
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None
Work Details
Work timings: Flexible Timings
Customer Support Manager in
London
Full Time
·
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Jun 2023
Likes
The comprehensive training provided, depth knowledge of brokerage services.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None
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PrimeXBT.
Customer Support Manager in
Vancouver
Full Time
·
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 May 2023
Likes
Well-equipped office, comfortable working environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The job of a customer support manager can be challenging
Customer Support Manager in
London
Full Time
·
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 May 2023
Likes
Company's attention to detail serves as motivation
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Communicating with many people requires resilience
Customer Support Manager in
New York
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 11 Apr 2023
Likes
Great communication with clients, high salary
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I have no complaints for now
Customer Support Manager in
London
Full Time
·
Customer support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 23 May 2023
Likes
Fair and satisfactory compensation
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Workload seems harsh sometimes
Customer Support Manager in
New York
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Apr 2023
Likes
Chance to develop strong analytical and financial modeling skils
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Didn't notice any significant
Customer Support Manager in
New York
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Apr 2023
Likes
Chance to develop expertise in the IPO process and early-stage investing
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Customer Support Manager in
New York
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Apr 2023
Likes
Flexible schedule, a lot of tools to work with
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Customer Support Manager in
London
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 06 May 2023
Likes
Favorable working conditions, fantastic team
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
didn't notice
Customer Support Manager (working remotely)
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Sep 2023
Likes
Great overall conditions, happy with them
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The job is tiresome itself, regardless the company
Customer Support Manager (working remotely)
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 16 Aug 2023
Likes
Adequate payments, regular bonuses, and paid leaves
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Very extreme workload, difficult financial terms to learn
People also ask about PrimeXBT's Customer Support Managers
How is PrimeXBT to work for?
PrimeXBT is rated 4.7 out of 5, based on 18 reviews by employees on AmbitionBox.
PrimeXBT is known for Job security which is rated at the top and given a rating of 4.7. However, Company culture is rated the lowest at 4.6 and can be improved. To know first hand how it is like to work at PrimeXBT read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at PrimeXBT?
According to AmbitionBox ratings, PrimeXBT employees rate its salary and benefits as 4.7 out of 5. You can know more about PrimeXBT Salaries at AmbitionBox
How is the work culture at PrimeXBT?
Work culture is rated 4.6 at PrimeXBT by 18 employees. While job security is rated 4.7 and work-life balance is rated 4.7 at PrimeXBT. Read detailed reviews by employees of PrimeXBT on AmbitionBox.
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PrimeXBT Customer Support Manager Reviews by Locations