Add office photos
i
PrimeXBT
Comparebased on 194 Reviews
-
About - Reviews194
- Salaries7
- Interviews-
- Jobs1
- Benefits14
- Photos-
Filter reviews by PrimeXBT Customer Support Reviews
Overall Rating
Category Ratings
Company culture
Job security
Salary
Work-life balance
Skill development
Promotions
Work satisfaction
2 reviews found
Customer Support in London
Full Time
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely payment of salaries and occasional bonuses
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No remote work
Customer Support (working remotely)
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- salary without delays - friendly environment - high bonuses - remote job
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- no cons at all so far
Employer’s Response
You’re doing a great job by providing support to our customers! This is a very important position in our company and that’s great that you have no major complaints regarding it. We hope that you will keep enjoying working with us!
Similar companies for Customer Support
View More
Top trending discussions
Similar Designation Reviews
Customer Support Manager in London
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is done as agreed: regular payments, good bonuses, and transparent communication
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't like the workload, but it's impossible to escape
Employer’s Response
Dear Customer Support Manager in London, Thank you very much for your kind words. We are glad to hear that you find our payments, bonuses, and communication to be up to standard; your satisfaction is our primary aim. We understand your concern about the workload and quite frankly, it's not something we take lightly. We are continually working on strategies to improve this aspect of our working environment and to ensure a better balance for our hard-working staff such as you. We value your contribution to the PrimeXBT team and your feedback is crucial in making these improvements happen. Thank you once again for your feedback. Best Regards, The PrimeXBT Team
Customer Support Manager in London
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great incentives, stable salary, no pressure from management
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Communicating with so different people from around the world is always difficult
Investment Consultant in London
Full Time
Investments Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Convesting feature
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Higher than average fees
Work Details
Work days: Monday to Friday
Customer Support Manager in London
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great room for personal and professional improvement, reasonable bonuses, constant motivation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Demanding customer
Customer Support Manager in London
Full Time
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
New experience in the financial industry, good salary and bonuses, polite management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Intense workload, a lot of calls to answer
Customer Support Manager in London
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The comprehensive training provided, covering not only fundamental aspects but also in-depth knowledge of brokerage services
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work timings: Flexible Timings
Customer Support Manager in London
Full Time
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The comprehensive training provided, depth knowledge of brokerage services.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Customer Support Manager in Vancouver
Full Time
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well-equipped office, comfortable working environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The job of a customer support manager can be challenging
Customer Support Manager in London
Full Time
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company's attention to detail serves as motivation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Communicating with many people requires resilience
Customer Support Manager in New York
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great communication with clients, high salary
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I have no complaints for now
Other PrimeXBT Reviews
Trader in London
Full Time
Support. Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Outstanding customer support, 24/7 availability, prompt and efficient assistance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Limited customer support
Senior Trader in London
Full Time
Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Multi-asset trading platform, convenience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The platform's interface can seem a bit overwhelming at first glance
Trading Head in London
Full Time
Head of Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Instant trade execution, charting tools, asset variety
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The lack of phone support is a concern
Trader in London
Full Time
Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leverage trading, profit opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The website sometimes faces technical glitches
Financial Analyst in London
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Charting tools, security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I wish the platform was more optimized for mobile used
Trading Associate in London
Full Time
Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Security system, two-factor authentication
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Withdrawal time could be faster
Financial Analyst in London
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Healthy corporate culture enhanced with regular meetings and transparent communication
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Challenging schedule
Employer’s Response
We appreciate you taking the time to share your experiences at PrimeXBT. We're glad to hear that you have found our corporate culture and communication to be transparent and healthy. Regarding your comment about the challenging schedule, we understand that balancing work and life can occasionally be demanding. We strive to maintain a fair and balanced workload for all our staff, and your feedback is a helpful part of this process. We continually assess our scheduling policies, and your comments will certainly figure into these considerations. Once again, thank you for your valuable feedback. We aspire to keep our positive aspects thriving and continuously work on the areas needing improvements. Best regards, The PrimeXBT Team
Financial Analyst in London
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good financial bonuses, salary, cooperation with other departments
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
A lot of duties to do, complicated communication with some dwpartments
Software Developer in Frankfort
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, attitude of management, professional growth
- Salary - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Busy schedule, a lot of responsibilities
Financial Analyst in Seattle
Full Time
Financial deprtment Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Motivational bonuses for employees all time
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Zero drawbacks, i don't find any
Work Details
Work days: Monday to Saturday (Flexible Timings)
People also ask about PrimeXBT's Customer Supports
Tell us how to improve this page.
PrimeXBT Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 2 PrimeXBT reviews submitted by PrimeXBT employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if PrimeXBT is the right company for you.- Home >
- Reviews >
- PrimeXBT Reviews >
- PrimeXBT Customer Support Reviews
Paytm
FIS
Fiserv
PhonePe
