Phoenix Compliance Customer Success, Service & Operations Reviews by 10+ Employees | Rated 1.8/5

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Customer Success, Service & Operations

1.8

• 11 Reviews

Sales & Business Development

1.8

• 9 Reviews

Healthcare & Life Sciences

3.3

• 7 Reviews

Engineering - Software & QA

1.8

• 6 Reviews

Top Mentions in Phoenix Compliance Customer Success, Service & Operations Department Reviews

11 reviews found

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Customer Success Manager in Indore (working remotely)

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Nov 2024

Likes

Nothing as such. Some people are good but most are terrible. They want you to share everything about your personal life.

Dislikes

No work life balance they ask for work life integration. That means working 24/7. No job security. They'll stop having any communication and suddenly lay you off. No management.

Customer Relationship Executive in Mysuru / Mysore

Full Time

Marketing & Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 11 Jan 2023

Likes

nothing

Dislikes

no words to explain their mismanagement of everything

Work Details

Work days: Monday to Friday (Strict Timings)

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Associate RCM in Mysuru / Mysore

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Feb 2020

Likes

Noting I am searching for new job . Feed up of this company

Dislikes

No stable higher management they keep on changing , no designated HR , no rewards & recognition for employees, high level of politics and heavy ego issues in higher management

Work Details

Working as associate rcm, biling cliam , charge entry and denial management is my role.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Medical Coder (working remotely)

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Oct 2023

Likes

Apart from WFH no other likes

Dislikes

No job security. No proper management, no hikes no getting salary on time. Even if you work for more than 3 months they will not give salary and the sad part is that management will not respond for your concerns.

Customer Success Manager (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 07 Oct 2023

Likes

work life balance

Dislikes

No growth, no appraisal, salary not on time

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Medical Billing Associate (working remotely)

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 21 Aug 2022

Likes

Nothing in perticular.

Dislikes

There is fixed salary date for the employees. They delay it for weeks. No PF contribution from the employer. HR manager and HR department is always out of reach. I'm still waiting for my final month salary for past 2 month. They always expect employees to be on cam and be sharing the screen throughout the shift. Terrible work culture.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Patient Care Coordinator (working remotely)

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 29 May 2023

Likes

Got to learn so much about US health care, US culture, my communication skills and confidence improved.

Dislikes

Hectic work during month end, if variable pay promised, they do not consider paying it inspite of concurrent reminders and requests, rest fixed salary will be credited every month for sure

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Team Manager (working remotely)

Contractual

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Feb 2023

Likes

Nothing

Dislikes

Worst "Shop" {(Phoenix compliance (Doctor Alliance)} I have ever worked with. Third time I am posting a review as they asked previously to remove it, and they will credit my 50% FNF after removing it from Google and 50% after removing it from LinkedIn, but they denied later after crediting 50% that when I write positive reviews thenthey are going to credit the remaining 50% of my FNF. WORST company. WORST Management. ...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Marketing Intern (working remotely)

Intern

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 24 Mar 2023

Likes

nothing good, no growth opportunities

Dislikes

very bad job, no growth

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Executive (working remotely)

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 01 May 2024

Likes

Good pay

Dislikes

No job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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People also ask about Phoenix Compliance's Customer Success, Service & Operations Department

Is Phoenix Compliance's Customer Success, Service & Operations Department a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 1.8 out of 5 from over 11 employee reviews, it's clear that most employees have a below average experience working at Phoenix Compliance's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 2.3, while career growth is rated the lowest amongst all factors at 1.4. Read reviews about work-life balance and career growth on AmbitionBox.

Does Phoenix Compliance's Customer Success, Service & Operations Department pay their employees well?

According to AmbitionBox reviews, Phoenix Compliance's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.1 out of 5, based on 11 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Phoenix Compliance's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Phoenix Compliance's Customer Success, Service & Operations Department, click here.

How is the work culture at Phoenix Compliance's Customer Success, Service & Operations Department?

Work culture at Phoenix Compliance's Customer Success, Service & Operations Department is rated 1.7 out of 5 by 11 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Phoenix Compliance's Customer Success, Service & Operations Department, click here.

How is the job security at Phoenix Compliance's Customer Success, Service & Operations Department?

Based on 11 reviews on AmbitionBox, Phoenix Compliance's Customer Success, Service & Operations Department employees rate job security at 1.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Phoenix Compliance's Customer Success, Service & Operations Department. To read reviews about job security at Phoenix Compliance's Customer Success, Service & Operations Department, click here.

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AmbitionBox has 11 Phoenix Compliance reviews submitted by Phoenix Compliance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Phoenix Compliance is the right company for you. 10...Read more

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Phoenix Compliance Customer Success, Service & Operations Department Reviews Reviews

Customer Success Manager 2 salaries	₹9 L/yr - ₹9 L/yr
Customer Relationship Executive 1 salary	₹3 L/yr - ₹3 L/yr
Project Manager 1 salary	₹11.7 L/yr - ₹11.7 L/yr
Customer Success Specialist 1 salary	₹18 L/yr - ₹18 L/yr
Regional Accounts Manager 1 salary	₹6 L/yr - ₹6 L/yr

Phoenix Compliance Customer Success, Service & Operations Department Reviews

11 reviews found

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