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3.3

based on 7.6k Reviews

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Paytm Customer Care Executive Reviews

Updated 24 Dec, 2024
Overall Rating
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3.5/5
based on 14 reviews

Rating distribution

Category Ratings

4.0

Salary

4.0

Work-life balance

3.9

Promotions

3.5

Job security

3.5

Skill development

3.4

Company culture

3.4

Work satisfaction

What employees say about Paytm?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

49% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

45% employees reported

View more detailed insights

Gender based rating

4.2
female

Rated by Women

4 reviews

2.6
male

Rated by Men

8 reviews

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14 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Paytm

People also ask about Paytm's Customer Care Executives

How is Paytm to work for?
Paytm is rated 3.5 out of 5, based on 14 reviews by employees on AmbitionBox. Paytm is known for Salary which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Paytm read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Paytm?
According to AmbitionBox ratings, Paytm employees rate its salary and benefits as 4.0 out of 5. You can know more about Paytm Salaries at AmbitionBox
How is the work culture at Paytm?
Work culture is rated 3.4 at Paytm by 14 employees. While job security is rated 3.5 and work-life balance is rated 4.0 at Paytm. Read detailed reviews by employees of Paytm on AmbitionBox.

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Paytm Customer Care Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Paytm reviews submitted by Paytm employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Paytm is the right company for you. 49% of employees reported the working day...s at Paytm as Monday to Saturday. 60% employees reported the work timings at Paytm as Flexible timing. Read more
Paytm Customer Care Executive Salary
based on 38 salaries
₹1.2 L/yr - ₹3.8 L/yr
7% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Paytm Customer Care Executive
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
+5 more benefits
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