Ninjacart Customer Success, Service & Operations Department Reviews

Likes

Friendly environment

Dislikes

Nothing much to say .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Yes

Dislikes

No company very nice customer service good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like salary received on time

Dislikes

Work timing is high work pressure also high

Likes

Work Culture

Dislikes

Till nothing is there all is fine

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Lot of learning

Dislikes

Lot to learn in a short time

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Likes

Being a start up co., Needs in dept knowledge & implementation upfront on various practical experience in new project before rolling out. It's too early & unwise decision to assume on many unpredictable ground experience & market acceptance. Moreover, it's not a good progressive record on retreating & unwinding many new project before it is actually done. Job security is pathetic, work culture is mixed and bunch of youngsters, management & it's policies are kind of transparent & open door policy making but there are always a loop holes on implementation part. Keep it up, the more you make mistake, then the higher you scale up in learning front & overall progressive....Read More

Dislikes

Immature project roll out & it's implementation on ground front. Frequent turnover of new employees, HR needs to be revamping badly. Frequent changes in project implementation before it's ripe enough. Didn't guide enough on ground front for any project implementation day to day.

Work Details

Work life is all about starting your day from 2:30am & it depends on your profile & project from time to time. You have to manage your own time by keeping in mind on your productivity part. Overall cool experienced.

Work days: Monday to Saturday (Flexible Timings)

Likes

So I work under CX ( customer success department). But I do work with product team, and other teams also. And the people around are supportive and encouraging. Most of them are ownership mindset which leads the organisation into different grounds.

Dislikes

Only one part that being in CX department, we miss out so much as our ways seperates us with two roads and we work in different buildings. We miss out so many benifits, activities and many more. Also, there are some internal politics. The higher management doesn't even know that the people they have hired are into politics actually and.playing under their nose.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like how ninjacart treat there employee and how motived them through goodies outings and parties etc. And also how ninjacart attracts customer through there idea and advertise.

Dislikes

But what I don't like is the appraisal percentage will be very less which employees have not interest to work for these thigs and also the promotions will be very delay and only for them whom they like not who works hard,

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

1) Given freedom to learn, fails and overcome

Dislikes

1) Org Structure withing BU changes often 2) There is no senior management to guide entry level employees 3) Expectations from employees are so high but the resources and support are limited. 4) Frequent changes in superior managers made promotions non-existent

Likes

I enjoy my workplace's collaborative environment and the opportunity to work with talented and passionate people. Sometimes it is company culture- say collegiate. The team members- friendly and understanding. I remember when I joined the company my boss supported me a lot even though I had made mistakes at work still he guided me well and tolerated my mistakes and supported me.

Dislikes

Till now nothing I dislike about the Company.

Likes

Flexible work Schedule Work-Life balance Fast Paced Environment

Dislikes

Few career Opportunities An equal Opportunity for all the employee. ( you're entering into an equal opportunity workplace) Employee benefits ( Perks & bonuses, Pay raise, Food meals allowance & Cab facility)

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.