Muthoot Fincorp Customer Success, Service & Operations Department Agra Reviews

Likes

Fix office timing and supportive staff

Dislikes

I would like to take this opportunity to express my feedback on my journey and experiences as a vintage staff member at Muthoot Fincorp. Having been part of this esteemed organization for several years, I am proud of my contributions to the branch's growth and success, especially in meeting and exceeding business targets, fostering customer relationships, and mentoring team members. However, I wish to highlight a concern regarding the disparity in salary increments and promotion benefits between vintage staff and newly recruited employees. Over the years, I have observed that long-serving employees, despite their proven track records and dedication, often receive comparatively modest increments during promotions. In contrast, newly recruited staff members are offered higher starting salaries and enjoy more substantial increments as they progress. This practice can sometimes lead to feelings of undervaluation among vintage staff, who have consistently demonstrated loyalty, expertise, and a deep understanding of the organization’s values and processes. It may also impact overall motivation and morale, as the efforts of long-term employees appear to be less recognized in monetary terms compared to newcomers. I believe Muthoot Fincorp values its employees and strives for fairness in its policies. Therefore, I would like to suggest that the organization considers implementing a more balanced approach to increments and promotions, taking into account both tenure and performance. This would not only enhance the morale of long-serving employees but also reinforce their commitment to the company's continued success. Thank you for providing this platform to share feedback. I trust that the management will give due consideration to this matter and take steps to ensure a fair and equitable workplace for all....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job timing and environment is excellent

Dislikes

All good expect promotion

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Excellent staff

Dislikes

Working system problem daily bases

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Working hours, well support from superior, and supporting staff. Everything is perfect and good.

Dislikes

Some sales target only. And after that All is good.

Work Details

As a customer support executive.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.