Muthoot Finance Customer Service Manager Reviews

Likes

Company culture is very good, job security, company focus on employee skill development

Dislikes

6 days working, least holidays, low salary according to work, no work life balance

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

There no need to wear formals like banks .

Dislikes

Work culture is bad , we will not get the salary which is mentioned in the offer letter , there is no work balance even we have to work in Sunday's also . Heavy work pressure. There is no job security

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

salary hike and Career growth is nominal.. work culture and work life balance is best

Dislikes

Increment of salary and Incentives payout is only for seniors and RO employees, branch level employee only get the nominal amount

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company have a good financial Background.

Dislikes

Appraisal process , Incentive policy, Leave management ( HR policy ) Working time ( 9 to 6.30 and 6 days )

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst company, don't give incentive and making scam to their customers and the muthoot branch behaviour was very bad and our senior was not supported all the time they forced to achieve Target, if any chance you don't achieve Target they hold your salary and always cut some amount from salary the work environment was very bad, no clean drinking water I suggest don't do work in this company

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Low work pressure Fix time for work Data available for business generation

Dislikes

Low salary Low career growth Basic infrastructure Missing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1.Market approach 2.On time salary and incentives 3.Accessible and easy to search services 4. Old and most known name in gold loan in market 5.brand goodwill

Dislikes

1. Security issues (unnecessary burden on employee) 2. It is like a high security jail 3. Unnecessary sales burden 4. Focus day ( no decreased roi no high per gram rate then it is illogical) 5. Sunday/night visit ( it should be the job done by security guard) 6. A number of products to sale with daily basis target (nobody can achieve all in a day) 7. Anybody unknown or new joinee in corporate or regional office can call you, threatened you,harrased you to complete his task on given time . 8. High rate of interest, difficult to add new customer comparing other banks and NBFC's 9. Muthoot most rust thing it's penalties ( a normal customer pays a lot extra RBI is still watching this fraud....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

No.1 company in gold loan sector in India. We can build good career within a short of Span.

Dislikes

If something wrong while doing business like theft case, spurious and low quality of gold,it falls on us and we are the responsible to bear.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company is giving internal promotions and incentive for all employés irrespective of function.

Dislikes

Low salary for existing employees and giving better salary for new entrance in the same role 6 Days working is very hectic , company collecting money from employees for evening tea., Parent insurance is not available. Etc...

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good things was it's near to my home and time was flexible and leaves were good

Dislikes

Many things salary is first but never received on time salary everytime and incentives were not given properly no skill development only work like hell and call customer daily but they were not even interested to get benifits and fooling customer by false words work environment was ok because manager and employee misunderstanding more

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No calls after 6.30 pm. High level of delegation of authority Space for implementing new initiatives

Dislikes

No flexible working hours. 5 day working

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The company declares itself Great Place to Work but the reality is that all that ratings are biased or forced by the seniors.

Dislikes

Let me reveal some of the realities about this company: 1. The seniors and BM are very rude and dominant, they will badly yell at you and will even put false allegations on you. 2. Many of the Branch's infrastructure and systems are in very poor condition and the management is not taking any steps to rectify them. 3. There is nothing like Week off here, the management will force to do cold calling on Sundays at home also Sundays and holidays branch visit for security verification. Even they will open the branch on quarter end Sunday for sales target fulfillment. Therefore, if anyone joins this company then they will sacrifice their personal life....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Bahut kam salary hai and bahut jayada work pressure dete hain bilkul chindi company hai and koi job security nahi hai hamesha dar laga rahta hai job ka and fraud ka agar koi bhi fraud ho jaye to tumhe paise dene padenge.and management bhi sabko chor samajhti hai.badhua mazdoor ki tarah kaam lete hai.raat ko 8 baje tak kaam lete hain subha 1 min bhi late ho jaao to salary kaat lete hain.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

discipline is mandatory

Dislikes

There are no promotions or salary increases, and the company keeps unnecessary people including legal prabha on high salary.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Customer base , no need to visit field

Dislikes

No trust between employees and high level staff. No promotion no increment, lots of unnecessary bond agreement.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Not that much good.

Dislikes

No incentives. but we need to do 95% every month. We not get salary on time. Worst work place I never seen such a company

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.