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4.1

based on 343 Reviews

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Mr Cooper Customer Success, Service & Operations Department Reviews

based on 3 reviews
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 28 Mar, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.1

Company culture

3.8

Work-Life balance

3.7

Work Satisfaction

3.7

Skill development

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Mr Cooper Customer Success, Service & Operations Department Reviews

3 reviews found

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Top Mr Cooper Interview Questions

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People also ask about Mr Cooper's Customer Success, Service & Operations Department

Is Mr Cooper's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 14 employee reviews, it's clear that most employees have an average experience working at Mr Cooper's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Mr Cooper's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Mr Cooper's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Mr Cooper's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Mr Cooper's Customer Success, Service & Operations Department, click here.
How is the work culture at Mr Cooper's Customer Success, Service & Operations Department?
Work culture at Mr Cooper's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 14 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Mr Cooper's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Mr Cooper's Customer Success, Service & Operations Department, click here.
How is the job security at Mr Cooper's Customer Success, Service & Operations Department?
Based on 14 reviews on AmbitionBox, Mr Cooper's Customer Success, Service & Operations Department employees rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Mr Cooper's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Mr Cooper's Customer Success, Service & Operations Department, click here.
Is work from home available at Mr Cooper's Customer Success, Service & Operations Department?
According to 15 AmbitionBox reviews, Mr Cooper's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Mr Cooper's Customer Success, Service & Operations Department?
To get a job at Mr Cooper's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Mr Cooper interview questions and practice your responses to prepare thoroughly.

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Work Policy at Mr Cooper Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 15 reviews in last 6 months

Hybrid

Hybrid

80%

Other hybrid work policies

60%

3 days/week from office

20%

Work from office

Work from office

20%

Gender Based Ratings at Mr Cooper Customer Success, Service & Operations Department

based on 65 reviews
3.7
Rated by 30 Women

Rated 4.4 for Job Security and 3.8 for Company Culture

women
4.1
Rated by 35 Men

Rated 4.5 for Job Security and 4.4 for Company Culture

men

Working Days at Mr Cooper Customer Success, Service & Operations Department

based on 65 reviews
Monday to Friday
97%
Rotational Shift
3%

Work Timings at Mr Cooper Customer Success, Service & Operations Department

based on 65 reviews
Strict (5.30pm - 2.30am)
Flexible timing
Strict (7.30pm - 5pm)
36%
29%
6%
29% employees reported other strict timings

Shift Timings at Mr Cooper Customer Success, Service & Operations Department

based on 65 reviews
Night shift
Day shift
83%
17%

Business Travel at Mr Cooper Customer Success, Service & Operations Department

based on 65 reviews
No travel
77%
Within city
20%
Within country
3%
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