Mr Cooper Senior Associate salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

Supportive Culture, Great Scope of learning, Senior Management is good, Popular Tech Stack, Highly recommended for the freshers to start the first job. For Experienced, it depends on the project.

Dislikes

The compensation Part does not have market standards, We need to work some times lot but only appreciation in words not in the salary part.

Likes

The culture of the company is really good and there is scope for growth for new developers.

Dislikes

The work-life balance was not good but that also depends on the team you are in besides the compensation and benefits are below average as compared to market standards.

Likes

Shift Timings, there is no weekend login required, there is no issues in a day leave.

Dislikes

Salary is not as per Market Standard There is not Overtime payment Transport restrictions yours stay less then 20km from office then only they release offer letter. People are working as a analyst from last 7years. There is no professional trainers about the process.

Likes

Mr Cooper provides great learning opportunities for freshers who are willing to work hard. Providing a week WFH in a month. I liked open door policy here. Job security is there.

Dislikes

Appraisal is poor, salary is low compared to market standards. Night shift allowance is very less compared to other competitors. Benefits are less.

Likes

Cab Facility Safe environment for women to work

Dislikes

Salary is very less. You are not allowed to have your mobile phone with you, you have to keep your personal belongings in a locker. Shift timing is 6PM to 2AM - this will ruin your health, I lost a lot of weight from loss of appetite. Some team leads are not professional, they force you to participate in team outings, spend money on unnecessary internal fun at work events. If you say that with such low salary you cannot spend so much for these events, the team leads will not understand your perspective, they will instead badmouth about you with their favorite associates and make you look like the bad person.