Medusind Solutions Customer Care Executive Reviews
based on 10 reviews
Updated 7 Dec, 2024
Overall Rating
2.1/5
How AmbitionBox ratings work?
Category Ratings
2.0
Company culture
1.8
Skill development
1.8
Work Satisfaction
1.8
Job Security
1.7
Work-Life balance
1.7
Promotions/Appraisal
1.7
Salary & Benefits
Medusind Solutions is rated
2.1 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Medusind Solutions is rated
2.1 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Medusind Solutions Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Care Executive in
Shillong
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Work from home option cool
Dislikes
Team leaders talking to female employees with their eyes focussed towards.. and agendas are something else..if u know what I mean..Manager useless...hr...useless...
Work Details
Work policy:
Depends on your production
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Work pressure, TL non supportive, management system is not that up to the mark
Salary increment less and more mental pressure
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2020
Likes
Didn’t agree to to the 90% work policy so stopped working from home after a month. Started going to office but a positive case was detected which the management hid from everyone but I found anyway and stopped going to office. So now going to resign
Dislikes
The HR department people don’t know how to talk to people. I’ve never encountered HR people this unhelpful and rude in all my life.
Work Details
Good till the lockdown
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Dental Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Shift timings are good atmosphere good
Dislikes
Work from home policy since we get paid half even working full day
Work Details
Average
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Dental Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Everything
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
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Medusind Solutions.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Ahmedabad
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Dec 2024
Likes
Nothing
Dislikes
One of worst company have worked with. The management’s lack of concern for their employees is evident. Mr. Manoj, the General Manager, is a feminist who prioritizes extramarital affairs over his responsibilities to his subordinates.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Deputy Manager in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Employee Friendly,
Dislikes
Didn’t find anything, Cool place
Work Details
Work policy:
None
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Mumbai Suburban
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Overall company culture is excellent. Appraisals are good.
Dislikes
Weekend and Holiday working.
Team Lead in
Ahmedabad
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Oct 2024
Likes
Medusind has great work culture and work life balance which is a rare benefit nowadays.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Representative in
Coimbatore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Oct 2024
Likes
I like the work culture where I enjoyed both work life and personal life
Dislikes
Salary is less when compared to other companies in the market
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Jul 2024
Likes
Policies and employe benefits program
Dislikes
Cafeteria
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Ahmedabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2024
Likes
Personal and professional growth
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Team Lead in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Human Resource team
Dislikes
Not anything specific
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Job security is there
Dislikes
Asks to work on weekend if there is need
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2024
Likes
Senior
Dislikes
Cafeteria food is not up to the mark
Work Details
Work policy:
Any time you can come to office or any time you can work from home
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Other Medusind Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Interviewer in
Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Aug 2024
Likes
US team is professional and they took interview in professional manner
Dislikes
India team just degrade on your skills and expertise.
They want u to listen only.
They just point out what you do not know never appreciate what you knows.
It is looking like they want to tell you not asking. Given a lecture of almost 30 minutes out of 47 minutes of interview
HR is not helpful at all asked her about interview nd she said I don't know what this round is about
Be aware before join
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Client Servicing Executive in
Ahmedabad
Full Time
·
Medical billing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2024
Likes
If u receive good team as I joined I have received really good team till 2023 and the people wear good and also they trained me really good
Dislikes
As I received good team till 2023 after in 2024 they moved me in team there the people really not good at all as they playing office politics all the time and also the team coach and the senior team leader they both have very bad behaviour and not providing good traning by this two people and also they marking errors as I am still in the OJT training period they. Not sporting and hr staff always take side of managers and team leader whenever u complaint or give reason when you resign the company....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Client Servicing Executive in
Ahmedabad
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Jun 2024
Likes
All over company is good, Some of the people who are working are good and some of the facilities are also good, company has good environment
Dislikes
In Medusind Solutions there is no personal life. No work satisfaction, you don't get paid according to your work. Team leaders and manager do favourism and politics while giving appraisal and promotion, Some of the team leader have there personal agenda with there team members.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Client Servicing Executive in
Coimbatore
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Apr 2024
Likes
Work life balance is good weekend offs
Dislikes
More politics some of the TL managers are very worst.The final settlement is very very bad more dissatisfied worst.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Client Service Associate in
Mumbai
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Mar 2024
Likes
Hybrid shift as per project
Dislikes
Politics, discrimination, biased decisions, racism, team Ahmedabad can't even communicate with the US or Mumbai or any other locations spokesperson ...bcoz they don't understand English and useless ASF....
All the higher management are lapdogs employees...
Work Details
Work policy:
Freeplay
Work days: Monday to Friday
(Flexible Timings)
Client Servicing Executive in
Shillong
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Fixed working hours
Dislikes
Low salary
Client Servicing Executive in
Coimbatore
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2024
Likes
Good working experience
Dislikes
Everything good with the company
Work Details
Work policy:
Monthly 1 week
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Chennai
Full Time
·
Audit & Control Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Company is keeping going
Dislikes
Infrastructure
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Client Executive in
Chennai
Full Time
·
Production Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Very good
Dislikes
Dca team leader very badly he is showing attitude to the team members
Account Receivables Finance Executive in
Mumbai
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Good ambience Andheri East Near Passport Office
Dislikes
Canteen And Salary Promotions managers Escalations on minor issues
People also ask about Medusind Solutions's Customer Care Executives
How is Medusind Solutions to work for?
Medusind Solutions is rated 2.1 out of 5, based on 10 reviews by employees on AmbitionBox.
Medusind Solutions is known for Company culture which is rated at the top and given a rating of 2.0. However, Salary & Benefits is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at Medusind Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Medusind Solutions?
According to AmbitionBox ratings, Medusind Solutions employees rate its salary and benefits as 1.7 out of 5. You can know more about Medusind Solutions Salaries at AmbitionBox
How is the work culture at Medusind Solutions?
Work culture is rated 2.0 at Medusind Solutions by 10 employees. While job security is rated 1.8 and work-life balance is rated 1.7 at Medusind Solutions. Read detailed reviews by employees of Medusind Solutions on AmbitionBox.
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Medusind Solutions Customer Care Executive Reviews by Locations