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MediBuddy Customer Service Executive Reviews
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What employees say about MediBuddy?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
100% employees reported
No travel
83% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
2 reviews
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6 reviews found
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its quite some time that i joined this company. To be frank i have developed my skills alot here even if ur executive they treat u well helps in delveloping ones skills and push for promotions
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Every company has its own postive and and negative thing but in medibuddy i havent seen the toxic culture at all the leader r good and postive towards associates
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work experience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing till now as if working here
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing working environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No i dont have any
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Incredible working environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There are no issues regarding the company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive staff and excellent working environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Read MediBuddy Customer Service Executive Reviews based on locations
(6)
Customer Service Executive in Bangalore / Bengaluru
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
None to explain about the company
Dislikes
None to explain about the company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Top trending discussions
Similar Designation Reviews
Senior Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a Fraud company, working as broker and eating money from insurance of corporate employees by co-ordinating with tie up hospitals. Medi assist TPA is also fraud supporting this all. Ceo of this organisation is worst, if employee didn't work they will cancel the leaves, no proper salary, no hike they only give 2% to top performers. No promotion and internally politics are high.
Dislikes
No hike, only 2% for top performers They will terminate unnecessary bcz they don't lay off No proper support environment Managers will be on leaves Employee struggle a lot
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
I am extremely glad that I am working with MediBuddy. Here is very good work culture and work life balance. All the team members and managers are very helpful and very supporting.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing like which i dislike about the about the company as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Overall Rating
Good
Senior Associate in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Bad
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Excellent
Senior Associate in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leave police in company
Dislikes
No growth, lot of backdated application no proper work culture
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
Senior Associate in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Good experience learned new things
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Best place to work on
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No weekend offs and work from home facilities
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment and technology
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing till now as if i m working
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Sales Executive in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Every thing is good till now
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Other MediBuddy Reviews
Associate Consultant in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Medibuddy have a good environment with fun and challenging tasks which encourage us to grow and good opportunities are provided for freshers in other teams but not in INSURANCE OPS TEAM in Bangalore branch
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
There is no TEAM LEAD to guide a fresher, I won’t tell there is no support aTEAM LEAD and ASSISTANT MANAGER (julie Jagadish) will help and support you but only if you act on there command and play the game on their rule, one can’t be open on their ideas because if your TL and AM think you are smarter or good than them in some work they start to target you and put you down in every work you do especially in Operations team, it’s been a year working in medibuddy in operations team 3 of my senior colleagues have left the job only because of (JULIE JAGADISH) ASSIGNMENT MANAGER the was she treat employees and put them down who want to grow high in their career, now due to her behaviour and pressure I left medibuddy...Read More
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Operations Analyst in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
The company has helped me in developing my skills and this company has contributed to my growth I feel happy that I joined company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There were no cons in this company people who had worked hard thay have growed
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I've had a great experience at MediBuddy. The company cares about its employee well-being and has some good aspects such as strong Teamwork and a very supportive Team to work & learn around. They offer training and good benefits. The work environment is convenient for balancing work & personal life. I truly recommend Medibuddy to anyone looking for a good place to work.
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
There are positive aspects, but there are substantial areas that need to improve—problems with communication and unclear expectations set. I hope to see these issues fixed for future employees.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Operations Manager in New Delhi
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Work life balance is fine. Give good salary package. Provide good Perks related to healthcare needs.
Dislikes
1. Not an employee oriented company. 2. Performance appraisals are not good. 3. Do layoffs frequently. 4. Not get opportunity to learn new things. Also don't provide the better resources due to which person can't do productive works. 5. Baisation and Favoritism happens at the level of senior management.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
QA Engineer in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Oh, working at Medibuddy? Its like winning a lottery. Its an absolute dream !! where the management is flawless, top-notch career guidance....Just kidding. You know.. trust me you can come out of silk board traffic and never out of stress. Its a good healthcare product but work wise its just a unhealthy workplace twist. Seems like founders messages are not getting into heads of managers for some weird reasons....Read More
Dislikes
This review may get old and may not be seen in future. This is how it was and might be atleast But well, where do i start ? Its full of chaos. Not writing this out of hate, i wont get anything. Just wanted your careers to be safe else your careers would be doomed in a snap. If you people are not sure. Just ping a random qa or see the employee retention rate(0 out of 10). Checkout few bonus take aways below. 1. Joined with a hope of giving better product delivery and I gave a thought of what were my learnings during my tenure. well !! my brain seems it became more notorious , actions and tone seems more cunning which i noticed and learned from my beloved QA manager and director. Took me a while to shake off the influence and become better again. Its like the same thing in Harry Potter series but here you will Master Dark arts without a Wand. 2. Even when you are doing best they will play UNO with you and always give +4 on asking about the equality and professionalism at work or if you show case unhappiness on things the way which its not working. There is no discussions on career advancements, no managerial support ever. Yeah you got it right !!! they just crumble. 3. Unrealistic expectations leading to more and more stress, impacting the quality of testing. 4. Long term growth : Pass on......its congested and confusing every time over here Dear CTO, CEO, Hr Heads: if you are reading this in case which you usually not care about apart from few good HRs. Its time to rethink. Give them a surprise test.. Lol no need for it. Just listen to the lame replies you get when they ask you about what was the biggest challange you resolved and it would still be so lame to listen. Try to make place better. Any Folks, by the way its true about the appraisals in older reviews what people saying....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
MIS Associate in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Excellent
Product Specialist in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Overall Rating
Average
Inside Sales Executive in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary was okay
Dislikes
Work pressure 😖 waste of working no mental peace
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Quality Checker in Bangalore / Bengaluru
Full Time
Quality Assurance - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Quality
Dislikes
Work life balance Appraisal
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Senior Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Excellent
- HQ - Bangalore,Karnataka, India
- Internet
- 1k-5k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 MediBuddy reviews submitted by MediBuddy employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if MediBuddy is the right company for you. 50% of employees reported the ...working days at MediBuddy as Monday to Friday. 100% employees reported the work timings at MediBuddy as Flexible timing. Read more- Home >
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