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McDonald's Customer Success, Service & Operations Department Reviews

Updated 11 Feb, 2025
Overall Rating
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4.1/5
based on 256 reviews

Rating distribution

Category Ratings

4.2

Skill development

4.0

Job security

3.9

Company culture

3.9

Work satisfaction

3.8

Work-life balance

3.7

Salary

3.7

Promotions

What employees say about McDonald's?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

88% employees reported

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

73% employees reported

Within city

Within city

45% employees reported

Gender based rating

4.4
female

Rated by Women

42 reviews

4.0
male

Rated by Men

206 reviews

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Explore Reviews by Department

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4.1
 â€˘ 256 Reviews
4.1
 â€˘ 875 Reviews
4.6
 â€˘ 46 Reviews
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Top Mentions in McDonald's Customer Success, Service & Operations Department Reviews
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256 reviews found

Sort by: Popular

Top McDonald's Interview Questions

Q1. What is the gold standards of the products
Q2. How can you satisfied your customer when he is so angry ...

Get interview-ready with top interview questions

View all 21 questions
Q3. Sort an array in O(nlogn)
Q4. Shelf life of products
Q5. What is your favourite food?

Read McDonald's Reviews based on designations

4.3
 Assistant Manager

 (189)

3.8
 Crew Member

 (133)

4.2
 Crew Trainer

 (113)

4.5
 Restaurant Manager

 (105)

4.5
 Shift Manager

 (90)

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People also ask about McDonald's's Customer Success, Service & Operations Department

Is McDonald's's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 256 employee reviews, it's clear that most employees have a positive experience working at McDonald's's Customer Success, Service & Operations Department. Skill development holds the highest rating at 4.2, while salary is rated the lowest amongst all factors at 3.7. Read reviews about skill development and salary on AmbitionBox.
Does McDonald's's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, McDonald's's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 256 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about McDonald's's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at McDonald's's Customer Success, Service & Operations Department, click here .
How is the work culture at McDonald's's Customer Success, Service & Operations Department?
Work culture at McDonald's's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 256 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at McDonald's's Customer Success, Service & Operations Department, click here .
How is the job security at McDonald's's Customer Success, Service & Operations Department?
Based on 256 reviews on AmbitionBox, McDonald's's Customer Success, Service & Operations Department employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at McDonald's's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available at McDonald's's Customer Success, Service & Operations Department?
According to AmbitionBox, 8% of McDonald's's Customer Success, Service & Operations Department employees work from home permanently, 88% work from the office, and 4% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at McDonald's's Customer Success, Service & Operations Department?
To get a job at McDonald's's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top McDonald's interview questions and practice your responses to prepare thoroughly.

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Assistant Manager
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â‚ą2 L/yr - â‚ą5.5 L/yr

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Crew Member
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