Niva Bupa Health Insurance Company Customer Care Executive Reviews
based on 8 reviews
Updated 26 Apr, 2023
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.6
Skill development
4.5
Work-Life balance
4.4
Company culture
4.4
Salary & Benefits
4.4
Work Satisfaction
4.2
Job Security
4.0
Promotions/Appraisal
Niva Bupa Health Insurance Company is rated
4.7 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Niva Bupa Health Insurance Company is rated
4.7 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Good environment, helping team leaders nice place for work
Dislikes
No cafeteria available
Customer Care Executive in
Greater Noida
Customer Care Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Apr 2022
Likes
environment of the working
Dislikes
it was good
Work Details
good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Communication skills I have learned
Customer Care Executive in
Noida
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 06 May 2021
Likes
Earlier it was one of the best organisation but now it is becoming place only for buttering like persons.
Work Details
New management is now spoiling work life for employees.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Greater Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2021
Likes
I am very happy with this company
Dislikes
Nothing to have dislike here
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Noc of max bupa Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2019
Likes
I did not get company like maxbupa , it's awesome experience , I love their employees policies , referral policy and most important work environment is very Nice , my manager Naseem Mehra is work best manager I ever had , he is very supportive .
Dislikes
NA
Work Details
I was in inbound process
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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Niva Bupa Health Insurance Company .
Customer Care Executive in
New Delhi
Contact centre Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2019
Likes
Great experience with this company , all members were very supportive and cooperative. Speacially i will remember max bupa for my manager named Nageen mehra , he is awesome person i have met with
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Branch Manager in
Noida
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Nov 2024
Likes
The company is a reputed comyinthe market.
Dislikes
It doesn’t matter what problems managers and advisors have. The company is only concerned with business and targets.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2024
Likes
Company is very good job security.
Dislikes
Promotion and appraisal our report manager based. Performance based report not showing and not considered this report.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Relationship Manager in
Satara
Full Time
·
General Insurance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Aug 2024
Likes
Company Work culture and Time management
Knowledgeable seniors which is always ready to help juniors.
Niva Bupa company is Very Serious about Work and customer Query and query satisfaction.
Dislikes
No fix travelling allowance and
No Yearly payment Increment
Relationship Manager in
Gurgaon / Gurugram
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Jul 2024
Likes
Job security is good. Plus if you are in any department other than sales/ops, you can have a good work life balance.
Dislikes
The base is salary is lower than that of industry standards for lower and lower middle level mangers
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Manager in
Kolkata
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Apr 2024
Likes
Nothing they put terrible pressure to each and every employees without proper guidance
Dislikes
Huge pressure so that the employee can't sleep at night
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Branch Manager in
Ranchi
Full Time
·
Life Insurance Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Mar 2024
Likes
That is I am trying to find
Dislikes
Ohh Man work life is hell here specially in ACE Channel, No weekend Holidays, UN realistic approach and targets are sky rocketing, no get together, No office boy, No ops support, no Tea and coffe,
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Branch Manager in
Dhanbad
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Work culture
Dislikes
No no no no
Branch Manager in
Gurgaon / Gurugram
Full Time
·
Management Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Product
Dislikes
Job security blackmailing for transfer etc
Relationship Manager in
Rajkot
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Job Security
Dislikes
Good But not Propar comunication with Manegement
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
From ZM have support to all emp in all the ways in product and qeary in work they will support
Dislikes
Don't want to mention
Other Niva Bupa Health Insurance Company Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Agency Manager in
Kanpur
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Only satisfaction is that we are giving Helath insurance for any insecurity regarding health as well as wealth.
Dislikes
Very much Need to improve it's management and working style if they want to become a long lasting company like serve in industry for atleast 50 years. Otherwise they will grow and fall with same pace.
Assistant Manager in
Vadodara
Full Time
·
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Sorry but I can’t think of anything….so far I liked that it’s easy to get into….you will get the job ….even you will find there are so many people who don’t even know how to communicate gets the job …I mean it’s good for them ….i don’t want to be rude but this organization has potential and good products but it’s not used in the right direction….i feel it that way …I might be wrong so apologies if sound rude....Read More
Dislikes
It’s not professional organization…HR is the worst …never contactable …will never explain employees befits and if you are applying please take everything in written….never believe in verbal communication….must discuss local conveyance and other expenses before joining….there will be so many unnecessary google meets even on non working days. And yes, claims services are pathetic.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Key Agency Manager in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Job security is there because they can't find more people to work in place of you.
Dislikes
Managers mislead you about the incentive scheme. They never give you the correct picture. For e.g. they'll tell you your incentive will be around 12-15k after achieving certain percentage of your target but you receive 2-3k in place of that.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Executive in
New Delhi
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Company is overall good , I have lots of learning skill knowledge in this company, best company for enhancing the skills and financially stable.
Dislikes
but some manager politics spoil your work environment, company is the best but I have quit the job only for a one reason manager behaviour or partiality work load is too high.
Work Details
Work policy:
As per our choice
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Relationship Executive in
Noida
Full Time
·
Advertising & Creative Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Overall good experienced with Niva Bupa
Dislikes
After training period done then, certification is mandatory, and Monday to Saturday working days only single week off 😌👨💻
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Relationship Manager in
Jammu
Full Time
·
Enterprise & B2B Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 22 Oct 2024
Likes
Products and features only.
Dislikes
•Seniors who play tricks and plot.
•The day you do not do business you will be marked absent.
•If your target has not been achieved and you have to take emergency leave, you will not get it.
•You don't know from the backend when your business will be mapped to whom.
•Travel to visit the branch, spend the money related to work, you will not get their claim.
•Before joining you will be shown many dreams but in reality it will be the opposite....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
General Manager Process Excellence in
New Delhi
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Organization motivate and support contributors.
Dislikes
Since it's a growing organization.. focus is on business opportunities. Which means for now learning opportunities are limited
Work Details
Work policy:
Depends on your role and KRAs
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Branch Manager in
Kolkata
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Sep 2024
Likes
Niva is the profit making company, industry growth is also great, learning and training where the only good part, product are best in market, you find easy to sell niva product.
Dislikes
People inside the organization are toxic, they have zero empathy with you, they all throw threthin
Area Manager in
Nagpur
Full Time
·
Enterprise & B2B Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Company culture, work life balance and continuous opportunity for career growth
Dislikes
Function structure is not up to the mark and frequent changes without any discussion. Remuneration could have been better.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Assistant Relationship Manager in
Hyderabad / Secunderabad
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2024
Likes
The company credits salaries on time..promotions are easy to achieve
Dislikes
Nivabupa everything is ok but premiums are high comparing to some other insurances it's makes difficult to us to convince customer for that premium if premium is less then nivabupa will be the best