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Matrix Business Services Customer Success, Service & Operations Department Reviews

based on 88 reviews
Updated 20 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.6

Skill development

3.5

Company culture

3.5

Work Satisfaction

3.4

Work-Life balance

2.9

Salary & Benefits

2.8

Promotions/Appraisal

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3.7
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Top Matrix Business Services Interview Questions

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People also ask about Matrix Business Services's Customer Success, Service & Operations Department

Is Matrix Business Services's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 356 employee reviews, it's clear that most employees have an average experience working at Matrix Business Services's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Matrix Business Services's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Matrix Business Services's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.9 out of 5, based on 356 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Matrix Business Services's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Matrix Business Services's Customer Success, Service & Operations Department, click here.
How is the work culture at Matrix Business Services's Customer Success, Service & Operations Department?
Work culture at Matrix Business Services's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 356 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Matrix Business Services's Customer Success, Service & Operations Department, click here.
How is the job security at Matrix Business Services's Customer Success, Service & Operations Department?
Based on 356 reviews on AmbitionBox, Matrix Business Services's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Matrix Business Services's Customer Success, Service & Operations Department, click here.
Is work from home available at Matrix Business Services's Customer Success, Service & Operations Department?
According to 13 AmbitionBox reviews, Matrix Business Services's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy at Matrix Business Services Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

85%
Hybrid

Hybrid

15%

Other hybrid work policies

15%

Gender Based Ratings at Matrix Business Services Customer Success, Service & Operations Department

based on 84 reviews
3.7
Rated by 47 Women

Rated 3.9 for Job Security and 3.8 for Company Culture

women
3.6
Rated by 37 Men

Rated 3.6 for Skill Development and 3.5 for Job Security

men

Working Days at Matrix Business Services Customer Success, Service & Operations Department

based on 88 reviews
Monday to Saturday
69%
Alternate Saturday off
19%
Monday to Friday
8%
Rotational Shift
2%
Other
2%

Work Timings at Matrix Business Services Customer Success, Service & Operations Department

based on 88 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
51%
16%
13%
20% employees reported other strict timings

Shift Timings at Matrix Business Services Customer Success, Service & Operations Department

based on 88 reviews
Day shift
100%

Business Travel at Matrix Business Services Customer Success, Service & Operations Department

based on 88 reviews
No travel
52%
Within city
40%
Within country
8%
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