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4.3

based on 1.6k Reviews

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Matrimony.com Customer Success, Service & Operations Department Reviews

based on 8 reviews
Updated 9 Dec, 2024

Overall Rating

4.3/5
How AmbitionBox ratings work?

Category Ratings

4.3

Company culture

4.3

Job Security

4.2

Work Satisfaction

4.1

Work-Life balance

4.1

Salary & Benefits

4.1

Skill development

3.9

Promotions/Appraisal

Top Mentions in Matrimony.com Customer Success, Service & Operations Department Reviews

8 reviews found for "work life balance"

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Top Matrimony.com Interview Questions

asked in Tele Sales Executive interview
Q1. Tell me something about telesales
View answer (1)
asked in UI Developer interview
Q2. Difference between display-block and inline-block
View answer (1)

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asked in Sales Executive interview
Q3. How to create need nd urgency
View answer (1)
asked in Team Manager interview
Q4. How much sales target you can achieve
View answer (1)
asked in Voice Analyst interview
Q5. how do you convince the customer to consume the product ?
View answers (7)
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Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Matrimony.com's Customer Success, Service & Operations Department

Is Matrimony.com's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 8 employee reviews, it's clear that most employees have a positive experience working at Matrimony.com's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.9. Read reviews about company culture and career growth on AmbitionBox.
Does Matrimony.com's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Matrimony.com's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.1 out of 5, based on 8 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Matrimony.com's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Matrimony.com's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Matrimony.com's Customer Success, Service & Operations Department, click here.
How is the work culture at Matrimony.com's Customer Success, Service & Operations Department?
Work culture at Matrimony.com's Customer Success, Service & Operations Department is rated 4.3 out of 5 by 8 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Matrimony.com's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Matrimony.com's Customer Success, Service & Operations Department, click here.
How is the job security at Matrimony.com's Customer Success, Service & Operations Department?
Based on 8 reviews on AmbitionBox, Matrimony.com's Customer Success, Service & Operations Department employees rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Matrimony.com's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Matrimony.com's Customer Success, Service & Operations Department, click here.
Is work from home available at Matrimony.com's Customer Success, Service & Operations Department?
According to 33 AmbitionBox reviews, Matrimony.com's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Matrimony.com's Customer Success, Service & Operations Department?
To get a job at Matrimony.com's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Matrimony.com interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Matrimony.com reviews submitted by Matrimony.com employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Matrimony.com is the right company for you. 88% of employees r...eported the working days at Matrimony.com as Monday to Saturday. 60% employees reported the work timings at Matrimony.com as Strict timing. Read more

Work Policy at Matrimony.com Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 33 reviews in last 6 months

Work from office

Work from office

100%

Gender Based Ratings at Matrimony.com Customer Success, Service & Operations Department

based on 330 reviews
4.5
Rated by 186 Women

Rated 4.5 for Company Culture and 4.5 for Job Security

women
4.1
Rated by 144 Men

Rated 4.1 for Company Culture and 4.0 for Job Security

men

Working Days at Matrimony.com Customer Success, Service & Operations Department

based on 336 reviews
Monday to Saturday
88%
Rotational Shift
9%
Monday to Friday
2%
Other
1%

Work Timings at Matrimony.com Customer Success, Service & Operations Department

based on 336 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9.30am - 7pm)
40%
22%
10%
28% employees reported other strict timings

Shift Timings at Matrimony.com Customer Success, Service & Operations Department

based on 336 reviews
Day shift
Night shift
98%
2%

Business Travel at Matrimony.com Customer Success, Service & Operations Department

based on 336 reviews
No travel
72%
Within city
25%
Within country
3%
Matrimony.com Salaries in Customer Success, Service & Operations Department in India
Senior Relationship Manager
113 salaries
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₹2.4 L/yr - ₹5.3 L/yr

Relationship Manager
78 salaries
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₹1.7 L/yr - ₹5 L/yr

Customer Service Executive
52 salaries
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₹1.1 L/yr - ₹2.8 L/yr

Team Lead
51 salaries
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₹2.3 L/yr - ₹8 L/yr

Senior Executive
44 salaries
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₹1.5 L/yr - ₹4.6 L/yr

Explore more salaries
Employee Benefits at Matrimony.com Customer Success, Service & Operations Department
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
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