MasterCard Customer Technical Support Specialist Reviews

Likes

Likes

Work culture of Company. Employee Centric

Dislikes

None

Work Details

Work related travel: This job involves Travel Within City.

Likes

Best place to work

Dislikes

Nothing

Likes

Work life balance Promotion People

Dislikes

Salary

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

People are helpful and respectful.

Dislikes

Inhumane work deadlines

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance and no micro management

Dislikes

No job security and no promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work culture. Benefits apart from salary

Dislikes

Layoffs

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

My peers and the work which I was getting and there was alot of chances to have upskill

Dislikes

Nothing to dislike about this company

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

brand name; good salary- pays well above market (that locks in employees basically); job security; exceptional parental leave policy (both maternal and paternal); best in class health insurance (have not seen this anywhere); 20 days work from anywhere policy (can work from anywhere in the world); generally empathetic culture where people acknowledge you have a life and family and allow exceptions without the guilt trip...Read More

Dislikes

very little opportunity to create impact at scale as this company is a behemoth- policy, culture, systems- everything contributes to the general lethargy; products dont have great India market fit as Indian market has changed rapidly before Mastercard caught up (possibly cannot catch up)- this demotivates team a lot

Work Details

Work policy: min 4 days from office. with some exceptions

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst company ever that I worked for.

Dislikes

People from different organisations coming in, and destroying the company culture, with no benefits whatsoever to anyone at any level. 2 People from Amazon - Suresh & Sukhchain, partnered with Manjul to destroy CERA for their personal professional benefits. They want Yes Men to work along with them. I being a righteous professional,despite being in a delicate situation of being in Paternity Leave, had no other option than to leave. Mastercard if it has to stay in the hearts of people and the wallets of its users, they need to terminate these 3 people to start with....Read More

Likes

Some teams do have good work life balance.

Dislikes

Worst work life balance Politics takes over everything else. Redundant managers exist only for sake of doing favour games. Low hikes. Worst culture, No of recognition for efforts at work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Management is actively involved in enhancing the culture of Mastercard and to improve the employee experience and wellbeing

Dislikes

Job security and benefits and only 4 weeks of Work from anywhere are what I dislike.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They offer best compensation in industry

Dislikes

Politically driven BFC in Gurgaon where couple of directors are driving a culture of favouritism and who would like to throw team members under the bus rather than owing to their own mistakes.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is maintated. Work culture is good if you have good team. Luckily I do. Lots of leaves are available

Dislikes

Promotions are given after certain round pf interviews taken by random people. Appraisals were not up to the mark last year. And average appraisal, year before that.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

As a new joiner I can say that Mastercard have great work life balance. Our work environment is really nice and comfortable.

Dislikes

There is nothing to be dislike about this company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great place to work with a healthy work life balance and flexible hours (depending on the teams and departments). Ample opportunities for career progression.

Dislikes

Appraisals are generally good but I feel like they could be better. It's not a con though.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.