MANSA BPO SERVICES Customer Care Executive Reviews
based on 9 reviews
Updated 21 Dec, 2023
Overall Rating
2.3/5
How AmbitionBox ratings work?
Category Ratings
2.4
Company culture
2.4
Skill development
1.7
Promotions/Appraisal
1.6
Work-Life balance
1.6
Work Satisfaction
1.6
Job Security
1.5
Salary & Benefits
MANSA BPO SERVICES is rated
2.3 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
MANSA BPO SERVICES is rated
2.3 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in MANSA BPO SERVICES Customer Care Executive Reviews
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9 reviews found
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Popular
Customer Care Executive in
Kolkata
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2018
Likes
Na
Dislikes
Everything
Work Details
Disgusting company
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Please don't work here. Most worst company I have ever seen.
Dislikes
Every thing in hare. So much pressure. Don't pay salary at all.
Customer Care Executive
Idea Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2019
Likes
Too much dissatisfied from this company.. There was no growth after given hundred percent in work. Fake IGP, they r selected candidates before IGP. Totally hate this conpany
Dislikes
Nothing was good in this company, salary just like kind of my shoe price
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Aug 2019
Likes
The company is good to work.Trainer ,Quality,HR team all are very supportive.I love the fact that I am a part of a Company.
Dislikes
THE company compensation is on average also growth is slow.The work pressure is very high Sometimes .Office environment is good to work.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Office Work Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Apr 2021
Likes
Best experience
Dislikes
Don't salary increases
Work Details
Overall good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2021
Likes
I like about working there, is people were very gentle and helpful.
Dislikes
There was very low salary scale.
Work Details
There was very short work in mansa for me.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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MANSA BPO SERVICES.
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HR Executive in
Kolkata
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Sep 2018
Likes
The company is open to inovation and readily adopts latest technology and also like the employe rehire policy.
Dislikes
I am very happy to work over there so no disliking.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
IT
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2018
Likes
I have working there for 9 months & i'hv got lots to lurn from my seniours. The are verry helpfull about to teach me something. I'm verry thanx full to them for this support.
Dislikes
The main issue that i'hv faced there was sallary not given on the right time. They are so late & maximum CSA haven't paid there total amount most of the time.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for your feedback. We would like to address the concerns raised by you. Please share further details at info@accesshealthcare.com. We will try our best to assist you.
Team Lead Operations
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2019
Likes
I have learnt so many things specially in this particular office,
I really appreciate my supportive team members, colleagues
I get the knowledge of data,
Data fetching, report publish, how to create team bonding, Shrinkage+Attrition,
More important thing how to survive in corporate world.
Dislikes
Job security is very poor.
Salary getting delayed.
Appraisal is just name of show-off,
Too much politics specially senior supervisors.
Work Details
My job role was as a Team-Leader,
Date fetching, report publishing
Sales target, Shrinkage and Attrition was a important part of my job.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
HR Executive in
Kolkata
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2019
Likes
I have learn lot from here
Dislikes
I like everything nothing to dislike
Work Details
Hr excutive
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Supervisor in
Kolkata
Trainer Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2020
Likes
Skill Develoment work enverment had good. Job support
Dislikes
Salary packeg very poor
Work Details
The job life was interesting
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Lot of team support
Ccel in
Kolkata
Outbound Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Apr 2019
Likes
Nothing but training
Dislikes
Late salary, poor salary, no job security, no one listen you, hectic pressure
People also ask about MANSA BPO SERVICES's Customer Care Executives
Is MANSA BPO SERVICES a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.3 out of 5 from over 9 employee reviews, it's clear that most customer care executives have a below average experience working at MANSA BPO SERVICES. Company culture holds the highest rating at 2.4, while salary & benefits is rated the lowest amongst all factors at 1.5. Read reviews about company culture and salary & benefits on AmbitionBox.
Does MANSA BPO SERVICES pay their Customer Care Executives well?
According to AmbitionBox reviews, MANSA BPO SERVICES customer care executives rate their salary and benefits at 1.5 out of 5, based on 9 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about MANSA BPO SERVICES's customer care executives salaries here and to read reviews specifically about salary and benefits at MANSA BPO SERVICES for customer care executives, click here.
How is the work culture at MANSA BPO SERVICES for Customer Care Executives?
Work culture at MANSA BPO SERVICES for customer care executives is rated 2.4 out of 5 by 9 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at MANSA BPO SERVICES for customer care executives, click here.
How is the job security at MANSA BPO SERVICES for Customer Care Executives?
Based on 9 reviews on AmbitionBox, MANSA BPO SERVICES's customer care executives rate job security at 1.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at MANSA BPO SERVICES. To read reviews about job security at MANSA BPO SERVICES for customer care executives, click here.
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