LG Electronics Customer Care Executive Reviews

Likes

Supportive and polite seniors and team leader Salary credited on time Good food in the canteen Tea and coffee provided Good opportunity for communication skills development Salary of 15k for good communication skills, otherwise 13k

Dislikes

Salaries do not increase

Work Details

Work policy: Seniors Agent who are working in company more then 1 year and give good Result then work form home given to thses agentchat support like Dealer whatsapp and customer whatsapp ar

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Get salary on time, senior behaviour good

Dislikes

I does not like , after I complete 5+year , I have shifted to my native , I didnot get the job in lg , my native is Agartala, near by branch is Guwahati, they can gv any job also there, but no one helping, so many sales in Agartala branch.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time

Dislikes

Lg always think about his/her employee benefit and comfortability but some low level person destroyed all the benefits always.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Likes

Likes

Team management, if ur individual performer. You will identify ur core skills. Decision making on allotted boundaries.

Dislikes

U should work like a machines. Weekend longworking culture. Position misusage. Always threat ur self confidence. They always try to make u feel infear to market place. Seniors will always make u feel. U can't like without brand like LG. Your 24hrs should be decide to LG as if u r a labour. But reality is in Marketing they show it as a best place to work

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

I enjoyed working on creative projects and improving video content for training purposes. However, the lack of proper support made it difficult to execute effectively

Dislikes

My Experience at LG I had one of the worst experiences in my 6-year corporate career. Despite working with over 60+ brands globally, I have never encountered such a lack of professionalism and support. I work as a Brand Designer, and part of my role involves shooting training videos for LG's EDX learning portal. One day, while filming a video at LG Academy, I was instructed by my PTL to capture a wider-angle shot to ensure everyone was included. However, the training room lacked sufficient space, so I adjusted my position by leaning back in my chair—ensuring I got the best shot while maintaining quality. During the shoot, the HOD (Head of Department) walked in and immediately questioned my sitting posture. Before I could explain, my TL and PTL stepped in and simply apologized to the HOD, asking me to leave. Instead of backing me up and explaining the situation, they prioritized pleasing the HOD. What’s even more frustrating is that LG did not provide a tripod, a camera, a mic, or even a good phone for video recording. Despite these limitations, I was still committed to delivering high-quality content. But instead of recognition, I was given a warning —simply for following instructions and trying to add value to LG's training videos. The lack of understanding and support in my department was shocking. It seems like people here do not have knowledge of the work yet act as if they do. Worse, the team lacks the courage to explain things to higher management, fearing unnecessary consequences. If you're looking for a company where your efforts are recognized, your skills are valued, and your team supports you, LG may not be the right place. Here, even if you do nothing wrong, you might still have to stay silent and apologize. Final Thoughts: No proper support from the team No essential equipment provided for work Management does not understand the job requirements Fear-based work culture where explaining the truth is avoided Overall, this experience was disappointing and unprofessional....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing like about LG. Never ever join Lg

Dislikes

24*7 Work culture . Alok sangoori and Kamal tiwary Senior manager they treat like a slave with our juniors and abuse every day. . Toxic culture No growth Very bad HR policy No learning space

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I learned lot of knowledge about wearhousing 👍🏻

Dislikes

LG IS GOOD BUT THE CFA IS NOT GOOD THEY TREAT WORKS VERY BADLY AND SALARY IS VERY LOW WORK LOAD IS HEAVY

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Learning, Freedom of Speech and Accountability and Ownership

Dislikes

Low Salary, Promotion depends upon timelines first and tha. Performance. Average Increments

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Job security

Dislikes

Poorest work life balance Promotions & Appraisal are based on face value - no work evaluation No focus on employee skill development

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance Leadership involvement in Work Vision of the company and leadership Company Culture is too good

Dislikes

Work pressure is little bit higher sometimes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Culture, Salary, Perk, Skill builder

Dislikes

location... If travelling from Pune to Ranjangaon its consume yours 2-3 hours in traffic

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.