Lenskart is rated
2.3 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Lenskart is rated
2.3 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Lenskart Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
25 reviews found
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Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2022
Likes
Good work environment and culture, teammates are supportive and the management is transparent. Company policies are good
Dislikes
Nothing everything is good, every one is supportive. Salary is quit enough for me, work environment is also good
Work Details
The job us quite interesting! Yes I had face many difficulties in the beginning but now I learnt everything on the job.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2024
Likes
Nothing just a day shift scam
Dislikes
They say it's a premium process but it's purely domestic. When it comes to policies it's worst. They fooled you at the time of interview about leaves and Indian holidays. The moment you hit production, real scam starts, you will be questioned everytime for the leaves and even for your week offs.
No work balance at all.. You are just slave for them. I don't know what they are doing under a big brand....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
No promotion, office politics, promotion for buttering folks
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Administration Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jul 2024
Likes
Work culture is very difficult
Dislikes
Duty schedule and target related issue
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Work Culture, Supportive manager and co- workers
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Faridabad
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 May 2023
Likes
Nothing.
Low class organisation with low grade employees.
Dislikes
No respect to the employees is given.
There is no chance of growth until and unless you become the Team Leader's or Manager's favourite by giving them favours.
The process heads/Managers/Teamleaders are themselves so poor in English.
You can also be promoted if you keep licking them.
Poor company with bunch of a**ho**** asking employees to come to office space(rented space)(as they have no building/office premises)) in this pandemic situation when the employees are working harder and trying to give their best while working from home.
Simply poor and third class management....Read More
Work Details
Pathetic
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Mar 2023
Likes
At that time it was work from home
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
You are reading trusted reviews. Keep reading to find out more about
Lenskart.
This looks a big brand/company but never think of joining Lenskart. It only cares of his customers and not of his employees. The management is also the worst you may see. No professionalism at all. There is nothing good to talk about.
Dislikes
Never ever work for Lenskart.
Work Details
Work-life balance is really poor here.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jun 2022
Likes
Nothing... it was the only company where i ll never ever join in my future again. Atleast not with the same team or under same manager ever. Worst experience ever.
Dislikes
Please check my previous ans for this as well..
Work Details
Worst.. management was disgusting.. special my team and support. They inly prefer bachlore girls under them to entertain and roam around.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2022
Likes
It was amazing working here
Good environment and helpful employees always making you feel welcomed and comfortable
Dislikes
Didn't get offs when required including sick leaves
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Sale Executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jun 2022
Likes
Company is very good but the staff is not good
Dislikes
There is a lot of politics and management does not address my issue
Work Details
Good
Work timings: Flexible Timings
Customer Service Executive in
Gurgaon / Gurugram
Customer Experience Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2022
Likes
No positive comment
Dislikes
Everything in lenskart i hate most
Work Details
Work timings: Strict Timings
Customer Service Executive in
Bhopal
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jul 2021
Likes
There is nothing to be liked in this organization, I gave my valuable time to this company but it proved to be a wastage. There is no work-life balance, no management and they want their employees to just work like machines.
Dislikes
My team was really good, the training manager guided us well but the process they are following is pathetic. Even after leaving the organization, they are putting restrictions on clearing our full and final settlement. Shift timings are for 9 hours but prior or post they don't leave you, if an employee is not feeling well and wants a sick leave they will surely give you but will ask you to work on your week off. The experience was really pathetic and shameful, never ever will refer anyone to work here....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Grant road
Customer service executive Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Sep 2022
Likes
Nothing nothing nothing nothing
Dislikes
Salary package , girl are not safe
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Faridabad
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
Nothing
Dislikes
People, work culture
Work Details
Bad
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Faridabad
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2021
Likes
I loved to work in lenskart , and thanks for given the opportunity to work I. Their
People also ask about Lenskart's Customer Service Executives
How is Lenskart to work for?
Lenskart is rated 2.3 out of 5, based on 25 reviews by employees on AmbitionBox.
Lenskart is known for Job Security which is rated at the top and given a rating of 2.4. However, Work Satisfaction is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at Lenskart read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Lenskart?
According to AmbitionBox ratings, Lenskart employees rate its salary and benefits as 2.0 out of 5. You can know more about Lenskart Salaries at AmbitionBox
How is the work culture at Lenskart?
Work culture is rated 2.3 at Lenskart by 25 employees. While job security is rated 2.4 and work-life balance is rated 2.2 at Lenskart. Read detailed reviews by employees of Lenskart on AmbitionBox.
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