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Lenskart
based on 3k Reviews
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83% employees reported
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Full Time
Retail & B2C Sales Department
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Mostly everything good
Nothing to say
Full Time
Retail & B2C Sales Department
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The professionalism and healthy work environment
High pressure of sales and incompetent working CRM and other facilities
Good
Work timings: Flexible Timings
Work related travel: This is a desk job.
Sales & Service Department
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Other executives are helpful and specifically my TL was a great guy , very polite and helpful. Trainers are very good and educated specifically Apoorva kaushik , she's highly knowledgeable about her field and deserves much better.
Starting with HR : they will make fake promises, never believe them , at the time of need , they will tell you the whole picture. AM was a good guy with always smiling deceptive personality. Since the sales pressure is immense on this guy by sales head , the quality suffers , they just need numbers , I have seen people who can barely speak english cracking interview , training and get to the floor. Lastly , Customer are getting irritated now for getting calls from sales team for just browsing on app , Lenskart is losing loyal Customers because of poor behaviour of poor quality Executives . Next quality team is a joke . And further on , your incentives will he cancelled for some lame reason that even they can't explain , every month incentive plans will change , I have seen tenured employees crying after over achieving their target for not getting their incentives. No growth for Executives, no matter what HR will tell you , this is the truth. Employees with master degrees, bachelor degrees working with 12th pass employees with same salary . Lastly , absolutely ridiculous work life balance . No one cares for your health. Benefits are almost negligible....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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For time being u can join this organisation
They will give u daily targets and u need to make calls and call handling time which is biggest cons
Work timings: Strict Timings
Work related travel: This is a desk job.
Telesales Executive Department
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Environment was not good No fixed time. Mostly I had to expand my shift timing. No fixed day off
It's average
Work timings: Flexible Timings
Work related travel: This is a desk job.
Enterprise & B2B Sales Department
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not satisfactory at all, all political environment, seniors are not qualified even
Sales Support & Operations Department
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Good
Excellent
Dedicated to work after shift also
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Sales Department
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Loving team for me you do is good
Yes I do not like is good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Only salary on time
Work culture is very poor. Biased between staffs. Frequently changing SOP/Company policies. Work life balance very bad. Every problem has to be faced by store staff's.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Overall company okay but some people way of giving work pressure not at all good I got very bad experience working under naresh negi AOM working under him lot of stressful life.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Category Management & Operations Department
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Salary on time
Their is no work life balance employee are doing overtime without any pay some time authority will say arrange some snacks for extra duty.company just focusing on sales but among 10 employees 8 are unhappy.Because of work life balance and many more challanges are there like company is giving 14 days exchange and return policy but onthe other hand for the stores they have set the benchmark for return. Those who need salary on time they will happy to work with Lenskart....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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I had join lenskart thinking that it's a better option for growth but i was totally wrong they won't tell you the guidance for the growth
1.If detractors comes for quality issue also then also the staff only has to cover by getting promoters 2. Many time there's no information for app Or software update 3. Policy suddenly changes for cx also and for staff also 4. Higher stock losses 5. Very minimal incentives 6. Very minimal leaves 7. No support from hr till the manager or area manager approach it 8. Morr over point but coming right now in my mind...Read More
Full Time
Customer Success Department
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Job is not secure in Lenskart company, management is very useless, they threaten me, I have to stay awake day and night during the job, they put too much pressure on me, kaaam ka
Very poor campany I have no words for lenskart campany
Work days: Monday to Saturday (Flexible Timings)
Full Time
Retail & B2C Sales Department
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Working at Lenskart offers a dynamic environment where I can grow professionally, and the team is supportive, making it an enriching experience. The focus on customer satisfaction aligns with my passion for delivering great service.
"I’ve found that the workload can sometimes feel overwhelming, and the communication from management could be clearer. A more balanced approach to task distribution and better transparency would help improve overall efficiency."
Full Time
Sales Support & Operations Department
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What a joke nothing you will like it and in lenskart if you are a sales executive then you will be treated like stray dogs
Trust me I had worked for lenskart atleast 1.4 years at first it was going good but all of a sudden the company policy and people of lenskart is totally useless. If you are a sales executive then you have to forget your self respect you have to clean the mirror glasses, eyeglasses, sunglasses and even you have to clean floor. Guys you will be crying to working here. If you don't get the job then apply here but get ready to face so many problems and hurdles may be you will be sacked by doing some politics. Find another job....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Working with lenskart is excellent
Most of the employees in lenskart Store don't have manner in talking with each other, they behave like uneducated with each other and store manager go to their home for lunch break and they take 2 hours daily for lunch break. And they blackmail each other even on little things. This must be improved otherwise company can face revenue issue. Company must take daily video call meeting with all store employee for 10 minutes or 20 minutes for maintaining discipline and I am saying that this is not happening at all because of this all store employee and store manager are not able to working well....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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Vey disappointed from lenskart . He doesn't any care of employees incentevises also cut by the company. No leaves provided by company .The average work period in lenskart only 6 month. No job secure and misbehave by the area managers. No national holiday also not provide compensate leaves 😢 I recommend to doesn't join the lenskart in any circumstances.
Misbehaviour of the top level management. No leaves provided in case of emergency. Staff shortage is also main problem.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing like for this company.
One of the third class &faltu company in india . Product quality is very poor. Mostly bosses like area oparation manager Abhijit Dey & buisness head parag patnaik one the third class & worthless person . Very toxic environment to work leave policees are very bad. Are oparation manager mr Abhijit he is good for nothing. Can't take decision. Thirda class & worthless person. &Buisness head parag patnaik he is heart less person & character less guy...Read More
Work timings: Strict Timings
Full Time
Retail & B2C Sales Department
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Robot work, software application operates employees.Works in half manpower to build a profitability. Because every 3 months new employee left the job before he/she understands the business, process management requires a positive result.
Hire & fire policy. A career distroyer company. Favourism policy. Start up culture.
Work timings: Strict Timings
Full Time
Doctor Department
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Their starting salary package
Lenskart is a nightmare for optometrists! They make you clean the store, push you to sell like a salesperson, and torture you over eye test and sales targets. There’s ZERO respect for optoms you’re just another tool for their profits. Short on staff? Too bad, you’ll be sent to random stores anytime. They hire optometrists who don’t even know how to do an eye test, just to fill vacancies. They will make you work for more than 10 hrs without extra pay.They will force you to do more than 10 hours shift just to clean the store.The "happy employees" you see online? FAKE. No one stays for long because the work environment is toxic. If you have self-respect, DO NOT join Lenskart!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Nothing
Area Operational Manager think that the Store Managers are their Prisoners. No rest on weekly off,s if store not performing while store manager is on off than AOM told to cancel their plans and go to store. Not appriciating your work always demotivate and huminlize you . Too long concalls not about business AOM share his personal thoughts. Maine vha ese dekha vha vyse dekha bla bla type talking and shouting without any reason...Read More
Full Time
Retail & B2C Sales Department
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This is not good for the future of Lenskart West zone as no one will be able to continue the job at the next level. Bhumika Thakkar HRBP You took a lot of time to release my salary with certificate and in that also you are showing zero days notice period whereas we have done a full 1 month notice period survey this is very patheticculture and this is completely wrong activity. Dear Team, I have already given notice period as per company Policy and systematic way. But I don't understand why FNF settlement 0 days notice period mention. Don't quote wrongly, Plz kindly do the needful. I'll attach all supporting data available at the time of resignation lenskart.com I'm looking for your support on this FNF settlement plz rectify data & reissue revised FNF settelment....Read More
Management team
Full Time
Retail Store Operations Department
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Overall V.v.v.poor experience & pathetic firm..
🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎...Read More
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Nothing
Company is good but AOM, cluster optometrist, HR, HRBP, all is not responsible person. They always bother employees. They don't do their job properly. They always put pressure on employee to do better sale.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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fast-paced growth environment, ample opportunities for career advancement, a focus on customer satisfaction, innovative technology in the eyewear industry, and the chance to contribute to making affordable eyewear accessible to a wide audience
high pressure sales environment, lack of work-life balance, inconsistent compensation, poor job security,
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Having good time with my process as of now.
Joined as work from home process due to father's health condition as the Office location is Gurgaon, and I am living at Kolkata. But without any notice period of a minimum 1 month office suddenly ask to work from office which is not possible for me.
Work days: Monday to Saturday
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Nothing
Lenskart might be a good company for others, but it was not good for me at all. In fact, my AOM (Bhanu Joshi) in Faridabad was not good either. He only lies, and I even have call recordings of how he tries to lure people by offering petty cash. He had trapped me in a way, but thankfully, I managed to get out. Otherwise, who knows what kind of trouble he might have gotten me into.
Full Time
Software Development Department
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Nothing
The worst company in my entire career. Never ever join even if they offer you good salary (I know they never, they only match your salary). They exploit you in all ways possible. This doesn't feel like software office, they treat you like daily wage labour. Please don't join and get trapped here. You will definitely regret joining. I hope all our pain would someday come back to the company and this company would vanish....Read More
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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AmbitionBox has 8 Lenskart reviews submitted by Lenskart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lenskart is the right company for you. 50% employees reported... the work timings at Lenskart as Flexible timing. Read moreCoolwinks Technologies
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