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Lenskart
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83% employees reported
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Full Time
Retail & B2C Sales Department
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Mostly everything good
Nothing to say
Full Time
Retail & B2C Sales Department
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The professionalism and healthy work environment
High pressure of sales and incompetent working CRM and other facilities
Good
Work timings: Flexible Timings
Work related travel: This is a desk job.
Sales & Service Department
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Other executives are helpful and specifically my TL was a great guy , very polite and helpful. Trainers are very good and educated specifically Apoorva kaushik , she's highly knowledgeable about her field and deserves much better.
Starting with HR : they will make fake promises, never believe them , at the time of need , they will tell you the whole picture. AM was a good guy with always smiling deceptive personality. Since the sales pressure is immense on this guy by sales head , the quality suffers , they just need numbers , I have seen people who can barely speak english cracking interview , training and get to the floor. Lastly , Customer are getting irritated now for getting calls from sales team for just browsing on app , Lenskart is losing loyal Customers because of poor behaviour of poor quality Executives . Next quality team is a joke . And further on , your incentives will he cancelled for some lame reason that even they can't explain , every month incentive plans will change , I have seen tenured employees crying after over achieving their target for not getting their incentives. No growth for Executives, no matter what HR will tell you , this is the truth. Employees with master degrees, bachelor degrees working with 12th pass employees with same salary . Lastly , absolutely ridiculous work life balance . No one cares for your health. Benefits are almost negligible....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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For time being u can join this organisation
They will give u daily targets and u need to make calls and call handling time which is biggest cons
Work timings: Strict Timings
Work related travel: This is a desk job.
Telesales Executive Department
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Environment was not good No fixed time. Mostly I had to expand my shift timing. No fixed day off
It's average
Work timings: Flexible Timings
Work related travel: This is a desk job.
Enterprise & B2B Sales Department
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not satisfactory at all, all political environment, seniors are not qualified even
Sales Support & Operations Department
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Good
Excellent
Dedicated to work after shift also
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Sales Department
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Loving team for me you do is good
Yes I do not like is good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Retail & B2C Sales Department
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Once the target is achieved by individuals and store, Some appreciations and rewarding will given by Area Managers
Final Salary process too long and very late by hr team, I've to get my final Salary after 4 months even though I've been completed my notice period properly
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Category Management & Operations Department
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Salary on time
Their is no work life balance employee are doing overtime without any pay some time authority will say arrange some snacks for extra duty.company just focusing on sales but among 10 employees 8 are unhappy.Because of work life balance and many more challanges are there like company is giving 14 days exchange and return policy but onthe other hand for the stores they have set the benchmark for return. Those who need salary on time they will happy to work with Lenskart....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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I had join lenskart thinking that it's a better option for growth but i was totally wrong they won't tell you the guidance for the growth
1.If detractors comes for quality issue also then also the staff only has to cover by getting promoters 2. Many time there's no information for app Or software update 3. Policy suddenly changes for cx also and for staff also 4. Higher stock losses 5. Very minimal incentives 6. Very minimal leaves 7. No support from hr till the manager or area manager approach it 8. Morr over point but coming right now in my mind...Read More
Full Time
Customer Success Department
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Job is not secure in Lenskart company, management is very useless, they threaten me, I have to stay awake day and night during the job, they put too much pressure on me, kaaam ka
Very poor campany I have no words for lenskart campany
Work days: Monday to Saturday (Flexible Timings)
Full Time
Retail & B2C Sales Department
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Working at Lenskart offers a dynamic environment where I can grow professionally, and the team is supportive, making it an enriching experience. The focus on customer satisfaction aligns with my passion for delivering great service.
"I’ve found that the workload can sometimes feel overwhelming, and the communication from management could be clearer. A more balanced approach to task distribution and better transparency would help improve overall efficiency."
Full Time
Sales Support & Operations Department
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What a joke nothing you will like it and in lenskart if you are a sales executive then you will be treated like stray dogs
Trust me I had worked for lenskart atleast 1.4 years at first it was going good but all of a sudden the company policy and people of lenskart is totally useless. If you are a sales executive then you have to forget your self respect you have to clean the mirror glasses, eyeglasses, sunglasses and even you have to clean floor. Guys you will be crying to working here. If you don't get the job then apply here but get ready to face so many problems and hurdles may be you will be sacked by doing some politics. Find another job....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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Vey disappointed from lenskart . He doesn't any care of employees incentevises also cut by the company. No leaves provided by company .The average work period in lenskart only 6 month. No job secure and misbehave by the area managers. No national holiday also not provide compensate leaves 😢 I recommend to doesn't join the lenskart in any circumstances.
Misbehaviour of the top level management. No leaves provided in case of emergency. Staff shortage is also main problem.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing just a day shift scam
They say it's a premium process but it's purely domestic. When it comes to policies it's worst. They fooled you at the time of interview about leaves and Indian holidays. The moment you hit production, real scam starts, you will be questioned everytime for the leaves and even for your week offs. No work balance at all.. You are just slave for them. I don't know what they are doing under a big brand....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Very poor experience at lenskart not a proper timing of job no fixed week off no break or lunch time only you have to work for their targets
Very poor experience at lenskart their you a staff u are a naukar of your manager or area sales manager
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Only on time salary
Management problem Big mistake I have join lenskart My role was Sales excutive but they have not disclose that in your payslip or offer letter,, you will get trouble to get new job for this Thay will not do any help if you face any kind of other problem like I have a problem with my bank account that haven't changed my salary acc ,, I have to leave my job for this small resion Also thay will suffer you for getting your fnf sattlement, thay not give you last month salary,,...Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Production & Manufacturing Department
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The timings are a little flexible. There is no fixed dress code and also people are a little chill and friendly there.
The salaries are very less. The working conditions are not clean. The environment is very dusty. There are no proper amenities provided as if you compare with today’s culture in other offices and workplace.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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i have learnt a lot from lenskart. my skills and experience to work with lenskart is amazing
the manager never helped me in my bad experiences. and moreover they never want me to grow .. jealous in work place is very toxic .. and never giving our own leaves . so not helping is the main reason for me to quit my job
Work policy: whenever we get leads have to go even of ur having food ..you should be going leaving that food
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Engineering Department
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Nothing to like, worst company ever, no culture, no safety in terms of labours and every bad salary for labours and working staff, very bad production and coordination between departments.
Everything about lenskart company is bad I would never refer an employee to work here.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
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The only thing that's good here my Manager.
The policies, the management are really pathetic. I had been dealing with a medical suffering since october and despite attaching all the documents on the email requesting for a temporary work from home set up my HR and management didn't give a shit about my medical condition. Just to add the severity about my medical condition, I had a stroke in the middle of october.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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The only thing perfect is that your salary will get credited on time without any delay.
Work culture is pathetic, the upper management level will discriminate you according to your gender and religious.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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You are giving your best but no one is appropriate scary environment unwanted demands. You are punch attandance 1Second late you are criminal punch out time not fixed company policy on paper' is different and your zonel bosses policy are different Promotion like churan
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Lenskart has no Regard for your personal life. They make you work 18-hour shifts under the guise of a 9-hour shift, without pay, and the incentive plan is huge, but no one ever gets it because they have found many ways to cut incentives. Working here is a lot of stress. After working for 3 years and managing 2 stores, I increased the revenue of the first store from 11 lakhs to 24 lakhs and the second store from 17 lakhs to 19 lakhs, but my salary saw no growth. They keep saying "what have you done?" There is no appreciation for the store manager or salespeople. They only appreciate optometrists because they think that without optometrists, they can't run the store, but they believe the store can easily run without salespeople and managers....Read More
Personal life block No appreciation Low appraisal No incentive They think we are Robot & housekeepings
Work policy: One day week off but they can cancel the as per requirement
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Robot work, software application operates employees.Works in half manpower to build a profitability. Because every 3 months new employee left the job before he/she understands the business, process management requires a positive result.
Hire & fire policy. A career distroyer company. Favourism policy. Start up culture.
Work timings: Strict Timings
Full Time
Doctor Department
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Their starting salary package
Lenskart is a nightmare for optometrists! They make you clean the store, push you to sell like a salesperson, and torture you over eye test and sales targets. There’s ZERO respect for optoms you’re just another tool for their profits. Short on staff? Too bad, you’ll be sent to random stores anytime. They hire optometrists who don’t even know how to do an eye test, just to fill vacancies. They will make you work for more than 10 hrs without extra pay.They will force you to do more than 10 hours shift just to clean the store.The "happy employees" you see online? FAKE. No one stays for long because the work environment is toxic. If you have self-respect, DO NOT join Lenskart!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Nothing
Area Operational Manager think that the Store Managers are their Prisoners. No rest on weekly off,s if store not performing while store manager is on off than AOM told to cancel their plans and go to store. Not appriciating your work always demotivate and huminlize you . Too long concalls not about business AOM share his personal thoughts. Maine vha ese dekha vha vyse dekha bla bla type talking and shouting without any reason...Read More
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AmbitionBox has 10 Lenskart reviews submitted by Lenskart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lenskart is the right company for you. 50% employees reporte...d the work timings at Lenskart as Flexible timing. Read moreFlipkart
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