Lenskart Customer experience Specialist Reviews

Likes

Overall V.v.v.poor experience & pathetic firm..

Dislikes

🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Lenskart might be a good company for others, but it was not good for me at all. In fact, my AOM (Bhanu Joshi) in Faridabad was not good either. He only lies, and I even have call recordings of how he tries to lure people by offering petty cash. He had trapped me in a way, but thankfully, I managed to get out. Otherwise, who knows what kind of trouble he might have gotten me into.

Likes

Their is nothing that u can like here its all bad experience

Dislikes

It's worst company to work , don't join this company. No work life balance at all. Over all bad and pathetic experience

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Working at Lenskart offers a dynamic environment where I can grow professionally, and the team is supportive, making it an enriching experience. The focus on customer satisfaction aligns with my passion for delivering great service.

Dislikes

"I’ve found that the workload can sometimes feel overwhelming, and the communication from management could be clearer. A more balanced approach to task distribution and better transparency would help improve overall efficiency."

Likes

What a joke nothing you will like it and in lenskart if you are a sales executive then you will be treated like stray dogs

Dislikes

Trust me I had worked for lenskart atleast 1.4 years at first it was going good but all of a sudden the company policy and people of lenskart is totally useless. If you are a sales executive then you have to forget your self respect you have to clean the mirror glasses, eyeglasses, sunglasses and even you have to clean floor. Guys you will be crying to working here. If you don't get the job then apply here but get ready to face so many problems and hurdles may be you will be sacked by doing some politics. Find another job....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Vey disappointed from lenskart . He doesn't any care of employees incentevises also cut by the company. No leaves provided by company .The average work period in lenskart only 6 month. No job secure and misbehave by the area managers. No national holiday also not provide compensate leaves 😢 I recommend to doesn't join the lenskart in any circumstances.

Dislikes

Misbehaviour of the top level management. No leaves provided in case of emergency. Staff shortage is also main problem.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing just a day shift scam

Dislikes

They say it's a premium process but it's purely domestic. When it comes to policies it's worst. They fooled you at the time of interview about leaves and Indian holidays. The moment you hit production, real scam starts, you will be questioned everytime for the leaves and even for your week offs. No work balance at all.. You are just slave for them. I don't know what they are doing under a big brand....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Lenskart is a such good working place were people can learn from basic in retail and that same time they will take your personal time for their business not satisfied with the organisation how it works for staff. The company only for a Cx who buys and not for staff.

Dislikes

The skilled people are wet cloth. Once you worked in Lenskart they will squeeze your skill and at last they will say. THIS COMPANY NOT FOR EMPLOYEES IT IS ONLY FOT CX ( Peeyush says DO MORE BE MORE )

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

This is not good for the future of Lenskart West zone as no one will be able to continue the job at the next level. Bhumika Thakkar HRBP You took a lot of time to release my salary with certificate and in that also you are showing zero days notice period whereas we have done a full 1 month notice period survey this is very patheticculture and this is completely wrong activity. Dear Team, I have already given notice period as per company Policy and systematic way. But I don't understand why FNF settlement 0 days notice period mention. Don't quote wrongly, Plz kindly do the needful. I'll attach all supporting data available at the time of resignation lenskart.com I'm looking for your support on this FNF settlement plz rectify data & reissue revised FNF settelment....Read More

Dislikes

Management team

Likes

Nothing

Dislikes

Company is good but AOM, cluster optometrist, HR, HRBP, all is not responsible person. They always bother employees. They don't do their job properly. They always put pressure on employee to do better sale.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

fast-paced growth environment, ample opportunities for career advancement, a focus on customer satisfaction, innovative technology in the eyewear industry, and the chance to contribute to making affordable eyewear accessible to a wide audience

Dislikes

high pressure sales environment, lack of work-life balance, inconsistent compensation, poor job security,

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Having good time with my process as of now.

Dislikes

Joined as work from home process due to father's health condition as the Office location is Gurgaon, and I am living at Kolkata. But without any notice period of a minimum 1 month office suddenly ask to work from office which is not possible for me.

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The worst company in my entire career. Never ever join even if they offer you good salary (I know they never, they only match your salary). They exploit you in all ways possible. This doesn't feel like software office, they treat you like daily wage labour. Please don't join and get trapped here. You will definitely regret joining. I hope all our pain would someday come back to the company and this company would vanish....Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Lenskart is very bad organization nobody can live here without depression..here is so many types of depression, stress like maintain Balance score card,Net promoter score, Optometrist is not in Lenskart here's everyone is salesman. Optometrist has no respect, salesman has much more opportunities...

Likes

It was better before,

Dislikes

Very unprofessional HR culture ,company started soft firing by cutting salary, no work life balance, people are straggling with decisions making & anxiety.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Working and international working on the way Data entry experience and international working on five years old because of the same company name Lenskart Solutions pvt ltd and international society

Dislikes

Data entry experience

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.