AmbitionBox
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Lenskart
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Insights from employee reviews on AmbitionBox
21% employees reported
50% employees reported
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1 reviews
9 reviews
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Full Time
Customer Success Department
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Full Time
Corporate Training Department
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Growth and ............
Salary growth ............
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
home eye checkup Department
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i learned so many things specially management and some technical work like how to talk with customer and how to deal with them ( Home Eye Checkup is best experience for me )
Management is very worst and communication is very weak very less support getting from HR
Work policy: After 8Pm need to work on home
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
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Full Time
Back Office Department
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Office is very good, very comfortable area.
Manegment not good , political
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Full Time
Home try on (HTO) Department
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Over all good experience
Management commitment
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Professional services department Department
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Very bad experience
After 4yrs giving to lenskart they're throwing out the employees from the system like dust particles.
Very bad experience
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Optometrist Department
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Iam working in 7year in this company I like and love it
Work timings: Strict Timings
Discover interview dos and don'ts from real experiences
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Good company to work
Full Time
Retail Department
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Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
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Full Time
Retail Store Operations Department
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The only thing perfect is that your salary will get credited on time without any delay.
Work culture is pathetic, the upper management level will discriminate you according to your gender and religious.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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You are giving your best but no one is appropriate scary environment unwanted demands. You are punch attandance 1Second late you are criminal punch out time not fixed company policy on paper' is different and your zonel bosses policy are different Promotion like churan
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Lenskart has no Regard for your personal life. They make you work 18-hour shifts under the guise of a 9-hour shift, without pay, and the incentive plan is huge, but no one ever gets it because they have found many ways to cut incentives. Working here is a lot of stress. After working for 3 years and managing 2 stores, I increased the revenue of the first store from 11 lakhs to 24 lakhs and the second store from 17 lakhs to 19 lakhs, but my salary saw no growth. They keep saying "what have you done?" There is no appreciation for the store manager or salespeople. They only appreciate optometrists because they think that without optometrists, they can't run the store, but they believe the store can easily run without salespeople and managers....Read More
Personal life block No appreciation Low appraisal No incentive They think we are Robot & housekeepings
Work policy: One day week off but they can cancel the as per requirement
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Category Management & Operations Department
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Salary on time
Their is no work life balance employee are doing overtime without any pay some time authority will say arrange some snacks for extra duty.company just focusing on sales but among 10 employees 8 are unhappy.Because of work life balance and many more challanges are there like company is giving 14 days exchange and return policy but onthe other hand for the stores they have set the benchmark for return. Those who need salary on time they will happy to work with Lenskart....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Robot work, software application operates employees.Works in half manpower to build a profitability. Because every 3 months new employee left the job before he/she understands the business, process management requires a positive result.
Hire & fire policy. A career distroyer company. Favourism policy. Start up culture.
Work timings: Strict Timings
Full Time
Retail & B2C Sales Department
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Nothing
Area Operational Manager think that the Store Managers are their Prisoners. No rest on weekly off,s if store not performing while store manager is on off than AOM told to cancel their plans and go to store. Not appriciating your work always demotivate and huminlize you . Too long concalls not about business AOM share his personal thoughts. Maine vha ese dekha vha vyse dekha bla bla type talking and shouting without any reason...Read More
Full Time
Retail Store Operations Department
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Overall V.v.v.poor experience & pathetic firm..
🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎...Read More
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Nothing
Lenskart might be a good company for others, but it was not good for me at all. In fact, my AOM (Bhanu Joshi) in Faridabad was not good either. He only lies, and I even have call recordings of how he tries to lure people by offering petty cash. He had trapped me in a way, but thankfully, I managed to get out. Otherwise, who knows what kind of trouble he might have gotten me into.
Full Time
Sales Support & Operations Department
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Their is nothing that u can like here its all bad experience
It's worst company to work , don't join this company. No work life balance at all. Over all bad and pathetic experience
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Full Time
Retail & B2C Sales Department
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Working at Lenskart offers a dynamic environment where I can grow professionally, and the team is supportive, making it an enriching experience. The focus on customer satisfaction aligns with my passion for delivering great service.
"I’ve found that the workload can sometimes feel overwhelming, and the communication from management could be clearer. A more balanced approach to task distribution and better transparency would help improve overall efficiency."
Full Time
Sales Support & Operations Department
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i have learnt a lot from lenskart. my skills and experience to work with lenskart is amazing
the manager never helped me in my bad experiences. and moreover they never want me to grow .. jealous in work place is very toxic .. and never giving our own leaves . so not helping is the main reason for me to quit my job
Work policy: whenever we get leads have to go even of ur having food ..you should be going leaving that food
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Engineering Department
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Nothing to like, worst company ever, no culture, no safety in terms of labours and every bad salary for labours and working staff, very bad production and coordination between departments.
Everything about lenskart company is bad I would never refer an employee to work here.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
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The only thing that's good here my Manager.
The policies, the management are really pathetic. I had been dealing with a medical suffering since october and despite attaching all the documents on the email requesting for a temporary work from home set up my HR and management didn't give a shit about my medical condition. Just to add the severity about my medical condition, I had a stroke in the middle of october.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Once the target is achieved by individuals and store, Some appreciations and rewarding will given by Area Managers
Final Salary process too long and very late by hr team, I've to get my final Salary after 4 months even though I've been completed my notice period properly
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Doctor Department
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Their starting salary package
Lenskart is a nightmare for optometrists! They make you clean the store, push you to sell like a salesperson, and torture you over eye test and sales targets. There’s ZERO respect for optoms you’re just another tool for their profits. Short on staff? Too bad, you’ll be sent to random stores anytime. They hire optometrists who don’t even know how to do an eye test, just to fill vacancies. They will make you work for more than 10 hrs without extra pay.They will force you to do more than 10 hours shift just to clean the store.The "happy employees" you see online? FAKE. No one stays for long because the work environment is toxic. If you have self-respect, DO NOT join Lenskart!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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I had join lenskart thinking that it's a better option for growth but i was totally wrong they won't tell you the guidance for the growth
1.If detractors comes for quality issue also then also the staff only has to cover by getting promoters 2. Many time there's no information for app Or software update 3. Policy suddenly changes for cx also and for staff also 4. Higher stock losses 5. Very minimal incentives 6. Very minimal leaves 7. No support from hr till the manager or area manager approach it 8. Morr over point but coming right now in my mind...Read More
Full Time
Customer Success Department
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Job is not secure in Lenskart company, management is very useless, they threaten me, I have to stay awake day and night during the job, they put too much pressure on me, kaaam ka
Very poor campany I have no words for lenskart campany
Work days: Monday to Saturday (Flexible Timings)
Full Time
Retail & B2C Sales Department
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This is not good for the future of Lenskart West zone as no one will be able to continue the job at the next level. Bhumika Thakkar HRBP You took a lot of time to release my salary with certificate and in that also you are showing zero days notice period whereas we have done a full 1 month notice period survey this is very patheticculture and this is completely wrong activity. Dear Team, I have already given notice period as per company Policy and systematic way. But I don't understand why FNF settlement 0 days notice period mention. Don't quote wrongly, Plz kindly do the needful. I'll attach all supporting data available at the time of resignation lenskart.com I'm looking for your support on this FNF settlement plz rectify data & reissue revised FNF settelment....Read More
Management team
Full Time
Customer Success Department
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Nothing
Company is good but AOM, cluster optometrist, HR, HRBP, all is not responsible person. They always bother employees. They don't do their job properly. They always put pressure on employee to do better sale.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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fast-paced growth environment, ample opportunities for career advancement, a focus on customer satisfaction, innovative technology in the eyewear industry, and the chance to contribute to making affordable eyewear accessible to a wide audience
high pressure sales environment, lack of work-life balance, inconsistent compensation, poor job security,
Work timings: Flexible Timings
Work related travel: This is a desk job.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 12 Lenskart reviews submitted by Lenskart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lenskart is the right company for you. 86% employees reporte...d the work timings at Lenskart as Strict timing. Read moreFlipkart
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