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Engaged Employer

KocharTech

Compare

4.0

based on 2.1k Reviews

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KocharTech Customer Service Executive Kolkata Reviews

based on 44 reviews

Updated 9 Apr, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.5

Salary & Benefits

3.4

Work-Life balance

3.3

Job Security

3.3

Company culture

3.2

Promotions/Appraisal

3.2

Work Satisfaction

Top Mentions in KocharTech Customer Service Executive Kolkata Reviews

44 reviews found

Sort by: Popular

Customer Service Executive in Kolkata

Cse Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Jul 2020

Likes

They are work from home ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Customer care executive Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 15 Jan 2020

Likes

The company is open to innovation and readily adopts latest technology.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Feb 2022

Likes

The job security is very good . Few peoples were very helpful during training , OJT & certification period . Company policy are very good and company give proper documentation for growth. Over all experience is very good

Dislikes

No bonus on any festival . Salary is not increased

Work Details

There is rotational shifts and rotational week off . This is a desk job

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for sharing your views with us.

Customer Service Executive in Kolkata

Delivery Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 22 Oct 2019

Likes

friendly environment. I growth my self with learn new skill by kocher infotech.

Dislikes

there is very low salary in this company and there appraisal process is very slow .

Work Details

In this company i am selecting for a call center executive..

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Growth

2w (edited)

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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People also ask about KocharTech, Kolkata Customer Service Executives

Is KocharTech, Kolkata a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 44 employee reviews, it's clear that most customer service executives have an average experience working at KocharTech, Kolkata. Skill development holds the highest rating at 3.6, while work satisfaction is rated the lowest amongst all factors at 3.2. Read reviews about skill development and work satisfaction on AmbitionBox.

Does KocharTech, Kolkata pay their Customer Service Executives well?

According to AmbitionBox reviews, KocharTech, Kolkata customer service executives rate their salary and benefits at 3.5 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about KocharTech, Kolkata's customer service executives salaries here and to read reviews specifically about salary and benefits at KocharTech, Kolkata for customer service executives, click here.

How is the work culture at KocharTech, Kolkata for Customer Service Executives?

Work culture at KocharTech, Kolkata for customer service executives is rated 3.3 out of 5 by 44 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech, Kolkata for customer service executives, click here.

How is the job security at KocharTech, Kolkata for Customer Service Executives?

Based on 44 reviews on AmbitionBox, KocharTech, Kolkata's customer service executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at KocharTech, Kolkata for customer service executives, click here.

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AmbitionBox has 44 KocharTech reviews submitted by KocharTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KocharTech is the right company for you. 86% of employees reported ...Read more