KocharTech Customer Service ExecutiveKolkata Reviews
based on 44 reviews
Updated 9 Apr, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Salary & Benefits
3.4
Work-Life balance
3.3
Job Security
3.3
Company culture
3.2
Promotions/Appraisal
3.2
Work Satisfaction
KocharTech is rated
3.6 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
3.6 out of 5 stars on
AmbitionBox, based on 44 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in KocharTech Customer Service Executive Kolkata Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
44 reviews found
Sort by:
Popular
Customer Service Executive in
Kolkata
Full Time
·
Operations, Maintenance & Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2024
Likes
Team management is worst.
Dislikes
Not recommend
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 Apr 2022
Likes
Working here is an worst nightmare some senior colleagues are good and cooperative but the senior manager and the HR team were not good.. we are assigned for the permanent work from home but they were threatning us to come to office and the office culture is very much terrible.there is no mental peace and job satisfaction there. They will treat you like a Slave and give you lot of pressure to perform and unachieveable targets....Read More
Employer’s Response
Hello, Thanks for sharing your thoughts. We really regret your bad experience. We would appreciate it if you could share detailed feedback at hrhelpdesk@kochartech.com so we can resolve the concern.
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Sep 2023
Likes
Nothing
Dislikes
Just a wastage of time with hypocrite management
Customer Service Executive in
Kolkata
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 May 2022
Likes
Kocher gives the salary to their employe on time .. on the end of month people got their salary
Dislikes
Operations management is not good ... tl's are very unprofessional.. and their is a guy subham ghosh who is the tl of kochar from Kolkata brunch he is to horrorable .. he uses threting languages to employees..
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Kolkata
Full Time
·
Trading, Asset & Wealth Management Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Feb 2022
Likes
Good work environment and culture but there have not any growth and opportunities.
Dislikes
Good
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for sharing your views with us.
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jun 2023
Likes
Nothing absolutely nothing.
Dislikes
Everything absolutely everything.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Kolkata
Full Time
·
Customer service representative Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Sep 2023
Likes
Promotions options
Dislikes
Poor support from the management
You are reading trusted reviews. Keep reading to find out more about
KocharTech.
1. High Incentive
2. Friendly Management
3. Max IJP Opportunity
4. Salary credited on time
Dislikes
1. Work Pressure - Force for OT & WO Cancellation
2. No Job Security
3. Office Culture - Veg Only Canteen even you can't consume non veg in office, lift not working after 11pm, no tea or coffee machine available.
Work Details
0 work life balance...
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello, Thanks for sharing your valuable thoughts.
Customer Service Executive in
Kolkata
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Team environment is good
Dislikes
Nothing
Customer Service Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2020
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. Company policies are good. They provide good salary.
Work Details
The job is quite interesting! struggled a bit in the beginning there was no formal training session. I learnt everything on the job.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Customer Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Jun 2022
Likes
Work environment, Seniors & supervisors, Colleages, work profile, salry with Over Time option, office location.
Dislikes
If anyone decertified then he or she not elegible to rejoin to Kochartech before 90 days.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2020
Likes
Terrible experience. Team leaders and managers are too selfish to work with. Bad policies
Dislikes
Lots and lots of politics. TL, mangers, HR all are the same. Worst company to work with
Work Details
Worst. I can't even explain
Work timings: Strict Timings
Customer Service Executive in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 May 2022
Likes
Trainer is too good. He helps you in everything you just have to know the problem and ask him. Environment is good also
Dislikes
Almost everything is good here and it also depends on person to person
Work Details
The job is quite good depends upon job roles also.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2022
Likes
It is a very good growing company which helps people to grow and explore.
Dislikes
Nothing to be dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2022
Likes
This is my first job and I'm liking the working environment totally. Everyone here is very much helpful.
Dislikes
Everything here is awesome. Nothing to dislike.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Awesome company... Its help learning many things as in carrier growth... 💯
Dislikes
There is nothing to dislike about company...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 May 2022
Likes
I think , In kolkata kochartech is one of the best BPO company .
Dislikes
Nothing is about for disliking thus
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Grow our knowledge and productivity. Better working atmosphere.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Work Ambience is really Good. Co-operative Staffs.
People also ask about KocharTech, Kolkata Customer Service Executives
Is KocharTech, Kolkata a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 44 employee reviews, it's clear that most customer service executives have an average experience working at KocharTech, Kolkata. Skill development holds the highest rating at 3.6, while work satisfaction is rated the lowest amongst all factors at 3.2. Read reviews about skill development and work satisfaction on AmbitionBox.
Does KocharTech, Kolkata pay their Customer Service Executives well?
According to AmbitionBox reviews, KocharTech, Kolkata customer service executives rate their salary and benefits at 3.5 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about KocharTech, Kolkata's customer service executives salaries here and to read reviews specifically about salary and benefits at KocharTech, Kolkata for customer service executives, click here.
How is the work culture at KocharTech, Kolkata for Customer Service Executives?
Work culture at KocharTech, Kolkata for customer service executives is rated 3.3 out of 5 by 44 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech, Kolkata for customer service executives, click here.
How is the job security at KocharTech, Kolkata for Customer Service Executives?
Based on 44 reviews on AmbitionBox, KocharTech, Kolkata's customer service executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at KocharTech, Kolkata for customer service executives, click here.
Tell us how to improve this page.
KocharTech Customer Service Executive Reviews by Locations