JustDial is rated
3.6 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
JustDial is rated
3.6 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in JustDial Customer Care Executive Reviews
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36 reviews found
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Popular
Customer Care Executive in
New Delhi
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Aug 2018
Likes
Envoirment is best good salary and appraisal best job for girls sepcial on the basis of security point of view
Dislikes
Call flow due which instead of days emp has to work 6 in a week and working are also stretched
Work Details
It's a hectic job but i have learn many thing good things from just dial its a inbound process we use recive 480 call on the daily basis
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
No comments
Dislikes
There are many male seniors who look at the girls in a bad light, make comments on them, force them to talk to them.
This was my first company and this will have special place in my heart.
I have learned a lot .
Dislikes
No dislike
Customer Care Executive in
Chennai
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Sep 2023
Likes
Love the surroundings
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Over all my experience was fabulous after working with that company management was good shift was good for girl they only provide morn shift no night shift is there for girls and this thing I like the most about the company policies was okkkk
Dislikes
Salary was good but there was no career gowth
Work Details
good
Work timings: Strict Timings
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Sep 2021
Likes
worst company not releasing my experience letter even after mailing the same to every one
Dislikes
environment, TLs, and management.
Work Details
nothing
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 06 Dec 2021
Likes
Salary was good
Dislikes
Management was not proper . In HR session they say like OT(overtime) is not compulsory it's totally depends on employees but on floor they daily ask employees to sit compulsory for OT . So many politics in management .
Work Details
Quit good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Advertising & Creative Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2021
Likes
No words our company is Very secured and good comfortable I miss my just dial LTD
Work Details
Work days: Monday to Saturday
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 Jun 2020
Likes
I have joined Justdial in 2019 since then I have gained lot of experience but after COVID 19 lockdown the force me and my friends to put selfresignation
Dislikes
Every month of 7 you will get your salary which is very late and apart from that they will force you to sit after 6:30 which is closing time of the company till 7:30 to 7: 45 each and every day
Work Details
My job was in Justdial is business 2 business which is telecalling sales department
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2020
Likes
Management
Dislikes
Nothing
Work Details
Stress free
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2021
Likes
Nothing is good about Justdial.
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Because of management specially meetu mathur she is not at all good manager and she is not even good human
Dislikes
Manager behavior even for washroom toilet we have to ask supervisor
Work Details
Justdial is good because of behavior of senior I left
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2019
Likes
I miss u all and again i will work with u soon guys in justdial
Dislikes
Nothing
Work Details
Its nice experience
Work days: Monday to Saturday
Customer Care Executive in
Pune
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Sep 2020
Likes
Train people to work hard and development of various skills
Dislikes
It's a BPO so you all know the work culture over there
People also ask about JustDial's Customer Care Executives
How is JustDial to work for?
JustDial is rated 3.6 out of 5, based on 36 reviews by employees on AmbitionBox.
JustDial is known for Skill development which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at JustDial read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at JustDial?
According to AmbitionBox ratings, JustDial employees rate its salary and benefits as 4.1 out of 5. You can know more about JustDial Salaries at AmbitionBox
How is the work culture at JustDial?
Work culture is rated 3.4 at JustDial by 36 employees. While job security is rated 3.9 and work-life balance is rated 3.9 at JustDial. Read detailed reviews by employees of JustDial on AmbitionBox.
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JustDial Customer Care Executive Reviews by Locations