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JustDial
based on 4.3k Reviews
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Full Time
Operations Department
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I feel like home friendly atmosphere.
Salary hike
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Good job security. If any new amendment in team, they give opportunity to shift to other operations. Good work culture and policies to be improved.
Review session has to be conducted, not only for their product knowledge, rather they should know the ranking of every individual aspects such as soft skill improvement, leadership, handling colleagues, approaches and so on
My overall experience is good.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Database Department
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No growth,.......................
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Work days: Alternate Saturday off (Strict Timings)
Full Time
Customer Success Department
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Work environment
Last manager
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
service Department
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Overall Rating
Overall Rating
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It's been a great experience working with JD..the things which I didn't like the shift roasters and forcefully overtime with less amount...they used to force people to do overtimes and give very less pay...most of the times they tell us to do it on week offs to.... management is not good and people can't even go for washroom break without the permission....
Call flow....each and every person is taking 400 calls in a day....
Not that good but learnt alot
Work timings: Flexible Timings
Service Department
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Good compensation, work culture is good, good job for part timers and for short duration.
Monotonous work after some point, long hours of work, very short breaks.
Work timings: Flexible Timings
Full Time
Voice / Blended Department
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Things i liked about Justdial kolkata branch that of you want to earn money then its a right place.
They don't have good management. They over pushed every employee to work from 9am to 8 pm and they also give work in sunday without any information before. They blame employees for the company management. They don't give any values for employees personal space or private life even if the employee is facing helth problems, Justdial still pushing them to work overtime without any overtime pay.. they tortured every employee metally. And the worst part is Justdial is a customer service based company even though they didn't give service to their customers ....Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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The company's working style is highly commendable, surpassing that of a typical office environment. Additionally, the team demonstrates excellent collaboration and coordination, contributing to a positive and productive atmosphere.
However, the company's customer service point is highly disappointing. During field visits to customers, we often encountered their frustration, which sometimes escalated to verbal abuse or being asked to leave their premises. The company would automatically deduct payments through ECS, and despite customer requests, they failed to stop these deductions. Additionally, the inquiries sent to all customers were identical, lacking personalization or attention to individual concerns....Read More
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
Full Time
Enterprise & B2B Sales Department
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Toxic environment, Uneducated sales managers abused and insulted from morning till evening, There is no time limit here, even on Sundays one has to work, There is no value for the employee here, there is never any appreciation, There is no professionalism, it seems like doing labour work
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Most third class company . You work whole month but at the time of salary you see your salary will deduct for no reason.
I worked here for 2 months. 1 st month my salary was hold and 2nd month my salary was deducted for 9 days without any reason without take any leave.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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The only positive aspects are the timely salary and the brand value of Justdial.
In the Kolkata branch, during the probation period, the salary is not fixed. From the first month of joining, a target is set, and if the target is not met, the salary is deducted. There are two types of roles: Calling and Marketing. In the Calling department, the salary is fixed, but the drawback is the working hours, and Performance Improvement Plans (PIP) are common. In the Marketing department, salary deductions and PIP are also common, even during the probation period. The probation period does not end after three months unless the target is achieved. Both salary and incentive targets are in place.The company does not cover travel expenses, but frequent travel is required....Read More
Work days: Monday to Saturday (Strict Timings)
Full Time
Sales Support & Operations Department
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My experience is excellent for Justdial ltd. I highly suggested to all to work with the Justdial ltd.The job security is 100% and salary package is amazing.salary and other incentives is owsam.
My experience is excellent for the justdial and I am nothing to dislike everything is good . Employee is totally secure in Justdial ltd.
Work policy: 2 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Full Time
Enterprise & B2B Sales Department
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Company is good
Manager and vp are focusing for company growth they are no worry about the employee They are fourcing to work on holiday like Sunday and some other goverment holiday Give mental pressure to employees They are setting new rules for they own branch there are many branch but the above mension are in only chennai branch which is located at little mount Chennai branch is spoiling the Justdial name and reputation MD want to take action against the chennai branch management...Read More
Full Time
Retail & B2C Sales Department
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Nothing
New employees taken only to generate leads and get fired after 1 or 2 months....dont spoil your career in this company ... totally Waste of time... No support by anyone.... You will be called in morning at 8:30 in main office and to leave field after 8:30 .... Full day concall on zoom , WhatsApp, google by city head and all other managers one by one asking for sale ...if you don't then you'll be marked Lop ... They are not bothered to change the work style... every new joining requires time to understand market ..they will start asking after 10 days on field......Read More
Work policy: They will call you on Sundays also
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Well, if you want to learn Politics before joining Politics , you are welcomed here, All Managers are Ladies am proud of them how effortlessly they support each other just to have talk behind their backs, and bring them down. and the work culture is horrible.
Dislike of nothing just, they will ask you to bring sales even they them self can't do it, your personal life would be f#ckd up, No phones allowed, they will take your phone and locked it in locker. they will make you seat in office if you don't bring sale, they will insult you. call you with names, They will just pressurize you to work non stop as if you are money printing machine.
Work timings: Strict Timings
Full Time
Customer Success Department
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Friendly Work environment, professionalism, training team, the way of training new joiners and many more...
Hr not giving answers on time and not helping on ex emplyee in any kind of documentation
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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Money we can earn.
Professional employee and Mazdoor. There is no difference. Salaries are very low no increment on time. Work pressure is High. Product are not changeing nor pricing changing only they as sales. There is no improvement on services. Management politics. Manager language is very bad like South head, vps, avs, manager, just go pic up thesales. If we are not doing salary deduction of 10 days or 15 days work culture is very bad. You can't learn new things zero silks....Read More
Work days: Monday to Saturday (Strict Timings)
Full Time
Product Management - Technology Department
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The working environments is good, No pressure is applied over an employee to work overtime. There is scope to switch between departments and profiles.
Salary is low as per the market average salary. Increments are really low. Doesn't feel you got an increment every year. Insurance is provided but insurance companies only pay 20-30% of the overall spendings which doesn't help either.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail Store Operations Department
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Earning is Good if you are really workaholic
Lots of Politics. No Work culture. You need someone on your upperhand to be safe and sound. No HR rules and regulations. No work timings. Working almost 12 hours a day. Lots of abusive words and misbehaviour by Manager. No security of Job even after Top Performer in company. Lots of harrasment from Manager without any reason.
Full Time
Marketing Department
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Company is good but management at Coimbatore office so stupid.
Very poor management. HR are not use in the company. Hard work never get any recognition. Too much of politics. Wasted my 10yrs here.
Work policy: All days working. Sunday work from home.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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The project I have worked have been both challenging and rewarding allowing me to take ownership and implement strategies that drive the positive results. Thanks for giving the freedom opotunities
lack of clear direction
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
BD / Pre Sales Department
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Earning incentive is good in justdial
Work culture and management is worst to its core, no training only pressure, no time limit in work, suddenly changes without meaning in frequent in the company, client service is bad field exicutive has to suffer a lot
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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i like this job i want do job its nice to help each others
ya s i like to do, i need salary because of so many commitments
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Justdial is a very good company in terms of working in metro city. And the management waly of talking and understanding employee needs is very poor in north India circle. Where as compare to south India management of company is awesome and very professional.
I don't like some superior way of talking and way of demanding business. Just pathetic. Mr vinesh singh is my immediate Manager who asked me to pay recovery amount for my notice period. Where he forcefully approved my resign before the last working day. I was disciplinary serving my notice period. Even I did 1 sale also in this duration. And because of him I have to pay 22k amt of recovery. He was blackmailing me if I do not do sale according to his requirement he will approve my resign and put recovery on me. Daily he was doing like this....and just 15 days back my surgery happened of urthera stricture. That's why I decided to quite the job. Because I was looking some sitting job not field job. I just want to take seriously action against him....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Meeting more number of clients from different industries which will give us knowledge about the every industry
Unskilled managers and language of the next level manager Basically manager happens based on rapot with hods not with the talent or skills because of this the downline of the new recruitments are lacking of system knowledge or product knowledge
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Enterprise & B2B Sales Department
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Their is nothing likes in the company
Not 1 not 2 their are bunch of negative points huge pressure salary deductions and politics is more in this company then country... main thing you people need to know is no growth or very very very slow growth and your salary wont match your designation. Worst company with big brand reputation which might perish in coming days.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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