JustDial Senior Customer Service Executive Reviews

Likes

Worst

Dislikes

There is no any chances for salary hike and performance is not enough for the growth in Justdial. I was so depressed when I was working with this organisation. Work procedure is very hactic and lengthy and profile is not fixed for the executive. Please give instructions to the management to fix the profile of the executives.

Likes

In justdial only one thingvis good you can develo your skilla because of coldcall JDA / CIC job profile.

Dislikes

Haracement by Senior. Very pressurised culture. Abusing words. Treting like slavary peoples.

Work Details

Work policy: 1 day off

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The company's working style is highly commendable, surpassing that of a typical office environment. Additionally, the team demonstrates excellent collaboration and coordination, contributing to a positive and productive atmosphere.

Dislikes

However, the company's customer service point is highly disappointing. During field visits to customers, we often encountered their frustration, which sometimes escalated to verbal abuse or being asked to leave their premises. The company would automatically deduct payments through ECS, and despite customer requests, they failed to stop these deductions. Additionally, the inquiries sent to all customers were identical, lacking personalization or attention to individual concerns....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Nothing

Dislikes

New employees taken only to generate leads and get fired after 1 or 2 months....dont spoil your career in this company ... totally Waste of time... No support by anyone.... You will be called in morning at 8:30 in main office and to leave field after 8:30 .... Full day concall on zoom , WhatsApp, google by city head and all other managers one by one asking for sale ...if you don't then you'll be marked Lop ... They are not bothered to change the work style... every new joining requires time to understand market ..they will start asking after 10 days on field......Read More

Work Details

Work policy: They will call you on Sundays also

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Well, if you want to learn Politics before joining Politics , you are welcomed here, All Managers are Ladies am proud of them how effortlessly they support each other just to have talk behind their backs, and bring them down. and the work culture is horrible.

Dislikes

Dislike of nothing just, they will ask you to bring sales even they them self can't do it, your personal life would be f#ckd up, No phones allowed, they will take your phone and locked it in locker. they will make you seat in office if you don't bring sale, they will insult you. call you with names, They will just pressurize you to work non stop as if you are money printing machine.

Work Details

Work timings: Strict Timings

Likes

Their is nothing likes in the company

Dislikes

Not 1 not 2 their are bunch of negative points huge pressure salary deductions and politics is more in this company then country... main thing you people need to know is no growth or very very very slow growth and your salary wont match your designation. Worst company with big brand reputation which might perish in coming days.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

My work experience in Just Dial was very good and manager's support was also good

Dislikes

The plans and policies of Just Dial company were very bad because the customers paid money but did not get any benefit. I am not saying that the company is bad but if the customer's plans were beneficial then the customer would have

Likes

Dislikes

Likes

Very bad reputed company, manager and senior team leader they so bad and full of abusive language morning afternoon evening don't go if you have good experience on sales if you fresher good to go because you can lrean so much on the field

Dislikes

If you fresher and want to learn good to go, if you have experience don't go there I recommend you can down your ctc and go for good company

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

As a Sales Manager at Justdial, I enjoy interacting with new customers from diverse businesses, experiencing different challenges, and adapting to constant changes, which keeps the work dynamic and exciting.

Dislikes

"The delayed salary increments at Justdial have been a challenge, as timely financial growth is important for motivation and career progression."

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to share as liked

Dislikes

Corporate politics in manager level Work life balance is worst No promotions Highly dissatisfied in company culture Work satisfaction is absolutely zero

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Senior will not help you until and unless you not their favourite. If you can sale you can stay else you'll be terminated. Hire and fire policy chal ta hai. You need to beg for leave. Also time is 9:30Am to 6:30 PM but they'll keep you for 8:30PM because they have a impossible target for you to complete.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only positive Salary on time

Dislikes

Pathetic management,less educated people managing teams with zero knowledge Every AGM is here to earn max amount they don't care about the employees. No increment zero bonus. If you were hired on 24k in 2022 then your pay will be same. Favourite ko upar badhane vala culture

Likes

The only good about justdial is salary they provide for freshers in entry level job in the job market both Marketing field and Tele - sales Representative....

Dislikes

I have worked as a Tele - Sales Representative in Hyderabad.. The salary is good but there is no job satisfaction. Even if you do a sale ( Package) but the Customer is not Satisfaction and he totally blame you for the thing for the sales we will get the incentive but we will regret the thing we have done To them in Sales Call we totally provide them the wrong information about how they can grow the Business in online but they are lot of people who have took the Package and ( The higher you pay the higher you will receive leads ) They will be no leads to the Customer who take Entry level Package ( Low budget Package ) Even if ther Pay for Highest Package the is no 100% Sure the will get the business It also depends upon customer luck Even if Customer want to stop the Esc ( Emi ) they Company will not cancel the Ecs so Easily the Customer have to visit the Office so many time The Package Contact will be 1 year but the Company will defect the amount after the Contact Finished ... And one more if want to join the company and you don't have Empathy or Sympaty towards the customer you can do a good Sales in the Company and Can Earn a good amount of Money ( insensitive ) By providing the fake promises to the Customers. And there will be no job security in this company if don't reach you target they just remove you from the Company or they just put to much pressure on you to leave the Company They will be Daily hiring in this Company every month 10 to 30 people join the Company and also 10 to 30 people leave the company...Read More

Likes

Things i liked about Justdial kolkata branch that of you want to earn money then its a right place.

Dislikes

They don't have good management. They over pushed every employee to work from 9am to 8 pm and they also give work in sunday without any information before. They blame employees for the company management. They don't give any values for employees personal space or private life even if the employee is facing helth problems, Justdial still pushing them to work overtime without any overtime pay.. they tortured every employee metally. And the worst part is Justdial is a customer service based company even though they didn't give service to their customers ....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Salary and incentives Product

Dislikes

Toxic environment, Uneducated sales managers abused and insulted from morning till evening, There is no time limit here, even on Sundays one has to work, There is no value for the employee here, there is never any appreciation, There is no professionalism, it seems like doing labour work

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.