Jindal X is rated
3.6 out of 5 stars on
AmbitionBox, based on 103 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jindal X is rated
3.6 out of 5 stars on
AmbitionBox, based on 103 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Jindal X Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
103 reviews found
Sort by:
Popular
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Feb 2023
Likes
love to do work from home
Dislikes
rotational shifts
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Customer service associate Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2022
Likes
Bangalore Team worsted because manager is not support team and TL is not helping
Dislikes
Dislike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Moti Nagar Delhi
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Jan 2022
Likes
The environment was quiet good.
Dislikes
Some policies were not acceptable at all. They appointed us for chat process and after that they asked us to do calls also to the customer which is not correct. In whenever we not achieve the targets they just put the agents on PIP which is so disappointing.
Work Details
It was fine I can't say it as an excellent experience.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2021
Likes
Company have good environment to work with free mind without any stress,all the members are very supportive ,we get our salary at time ,i have learn how to work in corporate from this company ,our company giving promotion after 3month and i have learn many experiences and skills while working for the JINDALX.
Dislikes
Nothing
Work Details
Awsome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2021
Likes
Nothing
Dislikes
Worst management worst Team Leaders manager is like a dictator because of him every month 5,10 employees left the organization he don't have manners how to talk with employees he use such words abe oye sunn tera and all I would like to inform our VP please look this other wise one day jindal x is like jindal hell
Work Details
Hell
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
No other benefits
Customer Service Associate in
Moti Nagar
Chat Process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Oct 2021
Likes
As of now working with this company and seeing yourself for growth development is good
Dislikes
Management should be attentive and also they should pay more attention towards their agents to fulfill their needs too, agent satisfaction is more important so that they can peacefully work
Work Details
As of now its very much good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 07 May 2024
Likes
Nothing
Dislikes
Lots of things To working hours are to long
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Jindal X.
Customer Service Associate in
Moti nagar delhi
Customer Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 04 Apr 2022
Likes
One of the worst company no leave have to work more than 11 hours if you are ready to grind your buns then its upto you a big no from my side worst work life balance, u will be in a chaos after joining and this review is serious guys no hate to any company what i felt wrote down.
Dislikes
Nothing to like about this company please dont go there
It's a hell.
They will irritate you and always expect you to do overtime without any pay. No fix timing. Always threaten you over your job security.
Dislikes
Everything.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 May 2022
Likes
this is my first company i join and its a worst
Dislikes
there are lot of reasons for dislike
Customer Service Associate in
Moti nagar
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2020
Likes
I didn't like anything working in Jindal except salary.
Dislikes
Everything. Worst Hr management.
Work Details
the whole working period in Jindal it was all scaring for all days of loosing job. Scared whether the salary
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate in
DELHI
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2021
Likes
Nothing.
Dislikes
It is a Worst Organization For Anyone. They Only believe to cut-off Salary.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate in
Kolkata
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2021
Likes
Nothing to like
Dislikes
They make you work and do not pay salary in the end you are like begging for your hard earned money
Work Details
Worst work experience in my whole career life don't make a mistake to join this company
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Moti nagar
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Nov 2021
Likes
Good and Friendly atmosphere and helpfull staff . There is a huge cafeteria and garden. Company policies are good , appraisal are fair and they give good salary hike and bonus .
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Associate in
Motinagar,Delhi
Custome Service associate Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 26 Aug 2021
Likes
Work from Home option is appreciable. Teammates are supportive and the Team leader is much helpful.
Dislikes
Work preference should be acceptable.Medical Holiday/Sick leave should be implement. There should be an intensive for Good performer.Salary increment scale Should be improved.
Work Details
The job is quite interesting! I struggled a bit in the beginning as it was totally different from my last job profile. I learnt everything on the job.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Moti Nagar new delhi
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2021
Likes
The atmosphere of jindal is very comfortable.
Dislikes
There's nothing that I don't like about jindal.
Work Details
It's comfortable.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Moti nagar
Quality Assurance Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Worst management
Dislikes
Management job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2022
Likes
Nothing
Dislikes
There is nothing to dislike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Jan 2021
Likes
Not a single thing
Dislikes
Earlier this company was having 9 hour shift with 2 hour break and after joining they have changed it to 10.30 hour shift with 1.15 hour break only. Trust me, they will make you cry for breaks and leaves as well. Also, they have policy of leave adjustment after 2 years( adjustment against notice period) and 3 years(adjustment or encash) but at the time of exit they will not help you with your leave adjustment even if you have given more then 2 years and ask for full month salary in case you want to buy out. Fraud management -Operational manager, Assistant manager , HR management and operation management.
#Boycott jindal...Read More
Work Details
worst
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
New Delhi
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Feb 2022
Likes
No Security at all.
Dislikes
They are cheaters and frauds, they make you work and do not pay.
People also ask about Jindal X's Customer Service Associates
Is Jindal X a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 103 employee reviews, it's clear that most customer service associates have an average experience working at Jindal X. Work-Life balance holds the highest rating at 3.5, while job security is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and job security on AmbitionBox.
Does Jindal X pay their Customer Service Associates well?
According to AmbitionBox reviews, Jindal X customer service associates rate their salary and benefits at 3.4 out of 5, based on 103 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jindal X's customer service associates salaries here and to read reviews specifically about salary and benefits at Jindal X for customer service associates, click here.
How is the work culture at Jindal X for Customer Service Associates?
Work culture at Jindal X for customer service associates is rated 3.4 out of 5 by 103 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Jindal X for customer service associates, click here.
How is the job security at Jindal X for Customer Service Associates?
Based on 103 reviews on AmbitionBox, Jindal X's customer service associates rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Jindal X for customer service associates, click here.
Tell us how to improve this page.
Jindal X Customer Service Associate Reviews by Locations