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Jet Airways

Compare

based on 1k Reviews

Filter reviews by

Jet Airways Senior Customer Service Agent Reviews

based on 5 reviews

Updated 19 Apr, 2022

Overall Rating

4.9/5

How AmbitionBox ratings work?

Category Ratings

4.8

Company culture

4.8

Salary

4.8

Skill development

4.8

Promotions

4.8

Work satisfaction

4.7

Work-life balance

4.4

Job security

5 reviews found

Sort by: Popular

Senior Customer Service Agent in New Delhi

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Apr 2019

Likes

Company culture, helpful colleges and managers, free tickets, flexible shift timing, cab facility for staff, wonderful work environment, various training for new learning and for skill development

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No job security

Job security - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Free tickets

Senior Customer Service Agent in Bhuj

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Nov 2021

Likes

Everything works peacefully and with 100% security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Very good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Senior Customer Service Agent in Mumbai

Strategic Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Mar 2018

Likes

Name and training

Skill development - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Customer Service Agent in Bangalore Rural

Operation & Maintenance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Jet airways like a family

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Agent

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jun 2019

Likes

Jet is like family to me.... I love jet. Plz save jetairways.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing like till date.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Jet Airways?

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Similar Designation Reviews

Customer Service Executive in Mumbai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2023

Likes

I like all departments working in jet airways

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Supervisor in New Delhi

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

It is the best company to make career.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good

Work Details

Awesome best working environment.

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Bangalore Rural

Full Time

·

Bangalore Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Sep 2021

Likes

Jet airways is an wonderful company...it is the best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Beautiful

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2023

Likes

All good nothing dislike

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Management not good at all

Customer Service Associate in Mumbai

Full Time

·

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2020

Likes

EXCELLENT TO WORK LEARNED A LOT FROM JET STILL AWAITING FOR ITS RESTART

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

GREAT WORK EXPERIENCE STILL WILLING TO WORK

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 May 2024

Likes

Everything , work environment, good Management, Salary... have received awards for customer excellence... Jet was like a family a home to me...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It was challenging to deal with upset customers but it was the best time to show ur skills and bring a smile on customers face...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Supervisor in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 May 2019

Likes

I like my job as i have to face different challenges on a day to day basis. And I do so as a challenge always motivates me to achieve excellent results.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

I don't dislike working with Jet Airways. It is my family.

Work Details

No travel only travel to work station and back. However it is very challenging and exciting.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Duty Manager in Chennai

Full Time

·

SCM & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2023

Likes

Missing a lot. Good team spirit. Yes its a team handling mixed young and middle aged. So it was very energetic and enthusiastic.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there to dislike

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Apr 2019

Likes

It aims for excellence and growth of the airline and also encourage staff every single day.

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Jet Airways also wants their staff should be perfectly groomed and perfection at work.

Work Details

Exciting!

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in New Delhi

Full Time

·

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 May 2024

Likes

I likedeverything the benefits n perks I have got.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I liked nothing but rather I learned new things.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Other Jet Airways Reviews

Team Manager in Mumbai (working remotely)

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Apr 2024

Likes

good nice good great fantastic

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

very nice good great fantastic

Work Details

Work timings: Strict Timings

Csa Supervisor in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Dec 2023

Likes

Yes ..I llike to work this company

Skill development - Good
Work satisfaction - Excellent

Dislikes

No Problem of me for this company.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Front Office Receptionist in New Delhi

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2023

Likes

I like to work here because of its work culture and the staff is so helpful and supporting.🤗

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Didn't find any reason yet to dislike.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Engineer in New Delhi

Full Time

·

Engineering,line maintenance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 Sep 2023

Likes

If started like to work with new owners with a hope of trust.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

No dislikes but expect an honest approach to we previous employes regarding their loyolaty.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Aircraft Maintenance Engineer in Mumbai

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Jan 2024

Likes

Salary and other benefits like free air travel

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Working under pressure

Baggage Service Agent in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Good service ontime performance safety first

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

Cabin Crew in Mumbai

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2023

Likes

Discipline Self grooming. Personally and profession skill development.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Odd shifts . Lack of sleep Continuous flights

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Security Supervisor in Mumbai

Full Time

·

Security Supervisor Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2023

Likes

excellent, the work atomsphrer was really superb, there is more to learn and develop the skills as well as we share and spend the good time with the working with our colleagues and the guests. The work satisfaction is amazing. we are highly glad and happy to work with Jet Airways. 11

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Cabin Crew in New Delhi

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2023

Likes

Work culture is best here

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing as such- the company offers good work culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Senior Customer Service Associate in Kolkata

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Jun 2023

Likes

Jet was the best Airline in India till last date.

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Claim your company page and respond to reviews as an employer.

People also ask about Jet Airways's Senior Customer Service Agents

How is Jet Airways to work for?

Jet Airways is rated 4.9 out of 5, based on 5 reviews by employees on AmbitionBox. Jet Airways is known for Company culture which is rated at the top and given a rating of 4.8. However, Job security is rated the lowest at 4.4 and can be improved. To know first hand how it is like to work at Jet Airways read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Jet Airways?

According to AmbitionBox ratings, Jet Airways employees rate its salary and benefits as 4.8 out of 5. You can know more about Jet Airways Salaries at AmbitionBox

How is the work culture at Jet Airways?

Work culture is rated 4.8 at Jet Airways by 5 employees. While job security is rated 4.4 and work-life balance is rated 4.7 at Jet Airways. Read detailed reviews by employees of Jet Airways on AmbitionBox.

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Jet Airways Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Jet Airways reviews submitted by Jet Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jet Airways is the right company for you. 60% of employees reporte...Read more

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Jet Airways Reviews >
Jet Airways Senior Customer Service Agent Reviews

Working Days for Jet Airways Senior Customer Service Agent

based on 5 reviews

Rotational Shift

60%

Monday to Saturday

20%

Monday to Friday

20%

Work Timings for Jet Airways Senior Customer Service Agent

based on 5 reviews

Flexible timing

Strict (6am - 4pm)

80%

20%

Shift Timings for Jet Airways Senior Customer Service Agent

based on 5 reviews

Day shift

100%

Business Travel for Jet Airways Senior Customer Service Agent

based on 5 reviews

Within city

75%

Within country

25%

Employee Benefits for Jet Airways Senior Customer Service Agent

Health insurance

2 total responses

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

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