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JBM Group Customer Success, Service & Operations Department Reviews

based on 85 reviews
Updated 27 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.5

Skill development

3.4

Work-Life balance

3.3

Work Satisfaction

3.3

Salary & Benefits

3.2

Promotions/Appraisal

3.2

Company culture

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Top JBM Group Interview Questions

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Q1. What is toe in out please describe
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Q5. If you get a customer feedback what is the first thing ... read more
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People also ask about JBM Group's Customer Success, Service & Operations Department

Is JBM Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 3.6k employee reviews, it's clear that most employees have an average experience working at JBM Group's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.8, while company culture is rated the lowest amongst all factors at 3.2. Read reviews about job security and company culture on AmbitionBox.
Does JBM Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, JBM Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 3.6k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about JBM Group's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at JBM Group's Customer Success, Service & Operations Department, click here.
How is the work culture at JBM Group's Customer Success, Service & Operations Department?
Work culture at JBM Group's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 3.6k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at JBM Group's Customer Success, Service & Operations Department, click here.
How is the job security at JBM Group's Customer Success, Service & Operations Department?
Based on 3.6k reviews on AmbitionBox, JBM Group's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at JBM Group's Customer Success, Service & Operations Department, click here.
Is work from home available at JBM Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of JBM Group's Customer Success, Service & Operations Department employees work from home permanently, 93% work from the office, and undefined% follow a hybrid model, based on 14 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at JBM Group's Customer Success, Service & Operations Department, click here.
How do I get a job at JBM Group's Customer Success, Service & Operations Department?
To get a job at JBM Group's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top JBM Group interview questions and practice your responses to prepare thoroughly.

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Work Policy at JBM Group Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 14 reviews in last 6 months

Work from office

Work from office

93%
Permanent work from home

Permanent work from home

7%

Gender Based Ratings at JBM Group Customer Success, Service & Operations Department

based on 84 reviews
4.0
Rated by 1 Woman

Rated 4.0 for Salary & Benefits and 4.0 for Job Security

women
3.7
Rated by 83 Men

Rated 3.8 for Job Security and 3.6 for Skill Development

men

Working Days at JBM Group Customer Success, Service & Operations Department

based on 85 reviews
Monday to Saturday
60%
Rotational Shift
20%
Monday to Friday
11%
Alternate Saturday off
9%

Work Timings at JBM Group Customer Success, Service & Operations Department

based on 85 reviews
Flexible timing
Strict (9am - 5.30pm)
Strict (9am - 6pm)
42%
20%
6%
32% employees reported other strict timings

Shift Timings at JBM Group Customer Success, Service & Operations Department

based on 85 reviews
Day shift
Night shift
86%
14%

Business Travel at JBM Group Customer Success, Service & Operations Department

based on 85 reviews
No travel
54%
Within city
24%
Within country
17%
International travel
5%
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