iQor Global Services Sr.CCE Reviews

Likes

Work culture is good and work life balance is good

Dislikes

No cab services provided for male employees and no meal services

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

All Hrs are useless and the whole hr team is emotionless and least intrezted to help their employees

Likes

It's about the salary nd Perks.

Dislikes

Work environment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Location because it's easy to commute there by public transport and your own vehicle

Dislikes

There is no job security everything is depend on the c sat score no matter how's the other things is going on in your productivity, I worked there 3 months and in last 3 months. I have seen daily 2-3 people they asked to leave due to the same reason which make a negative impact in employee to work there overall the company is not good to work for long time it's a hard core BPO, so don't expect much from the company in return....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's for good in company culture job security and learning.

Dislikes

Dislike is only about the salary and promotion

Likes

The working environment is good

Dislikes

Non supportive management and unnecessary work pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good environment

Dislikes

No job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary and other allowances and no other force to work

Dislikes

Job security

Likes

Nothing this is a worst company you will ever join in your life. They do not any fix timing no proper and complete salary credited to your account. No appraisal no promotion no appreciation only forced OT and they won't even pay you for that.

Dislikes

This type of organization are playing and ruining time effort and skills of every individual. This type of organizations must be banned. If I would be allowed to take law in my hand I would have burnt down This while organisation because they are sweet poison they will keep you telling lie until there work is done and once it is done they will tell you that you are fired without any notice or reason....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

I am writing to express my concerns regarding the compensation practices in our organization. Specifically, I have observed a significant disparity between the salaries of long-tenured employees and those of newly hired agents. Employees who have been with the company for over two years, including myself, are on a salary range of ₹30,000 to ₹34,000. In contrast, new hires are reportedly being offered ₹45,000 to ₹50,000. Additionally, regular salary increments aligned with company policies and market standards appear to be lacking, which has left me feeling undervalued in my current role as an SME. I believe that providing fair and competitive compensation to tenured employees is essential for fostering satisfaction and motivation within the workforce. Recognizing the contributions of agents with more than two years of service by aligning their salaries with market standards not only ensures equity but also enhances their commitment and productivity. Offering better opportunities and salary structures will not only value their dedication but also create a positive work environment where employees feel appreciated and empowered to excel. After careful consideration, I have decided to seek new opportunities that align with my professional expectations. As such, I plan to resign from my position by January 2025 or earlier. I trust you will take this feedback into account to ensure fairness and retention of valuable employees. Please let me know if you would like to discuss this matter further....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timings

Dislikes

Management They run the business as if it's belong to their parents company They always promote people who are loyal to the management, it's doesn't matter that person has any quality and experience or not. Worst Management

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Only heads up to the Recruitment team as they are very helpful and professionally supportive. Especially their manager (fair one and wears specs) being a manager he’s always available on call or in the interview area.

Dislikes

Completely Poor and Toxic work Environment. Negative workplace culture including office politics, Favoritisms or harassment can make it difficult to work productively. No job security. Now taking about Employee HR’s. They are completely unprofessional and never helpful. On the difficult times whenever we need them, they are never helpful and always say WE ARE BUSY RIGHT NOW. Basically on every organisation HR’s do be with their employees on floor for any kind of help but here they are 2 of them but are never available in office. One, Shivam Ranjan and the other Sanya Arora. Only thing to be described about them is, THEY ARE NOT TO BE CALLED AN HR. Simply waste and unfit for the company. Never ever helpful!...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Overall good

Dislikes

Career advancement is a serious problem here

Likes

Everything was good. Nothing to worry.

Dislikes

Nothing to worry , all set.

Likes

Nothing

Dislikes

Everything including culture and management.

Likes

Good environment except company policies

Dislikes

Job security