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Infobip

Compare

based on 48 Reviews

About
Reviews
48
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415
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3
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5
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Filter reviews by

Infobip Engineer- Customer Support Reviews

Updated 4 Oct, 2024

Overall Rating

3.6/5

based on 4 reviews

Rating distribution

5

3 (75.0%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

1 (25.0%)

Category Ratings

3.6

Work satisfaction

3.5

Company culture

3.5

Work-life balance

2.7

Salary

2.3

Job security

2.3

Skill development

2.3

Promotions

What employees say about Infobip?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

2 reviews

3.2

Rated by Men

2 reviews

Infobip is rated 3.6 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Infobip is rated 3.6 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Engineer- Customer Support in Bangalore / Bengaluru

Full Time

·

Customer support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Sep 2023

Likes

Nothing good now.

Dislikes

Instead of focusing on technical thing support team is working on management work.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Pune

Full Time

·

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2024

Likes

Work life balance.

Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Micro Management.

Skill development - Poor
Job security - Poor
Promotions - Poor

Engineer- Customer Support in Bangalore / Bengaluru

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Nov 2021

Likes

Very good platform to work. Good management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Engineer- Customer Support in Pune

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Teammates are supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Job is interesting

Work days: Monday to Friday (Flexible Timings)

Top trending discussions

View All

Interview Tips & Stories

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about Infobip?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Integration Engineer in Bangalore / Bengaluru

Full Time

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posted on 24 Dec 2024

Likes

Great

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to complain about

Other Infobip Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior Manager in Mumbai

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posted on 30 Jul 2024

Likes

Overall its very good company to work with.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The global processes which is followed should be more flexible when it comes to India as a region for consideration. They do butni feel there is a scope for improvement.

Work Details

Work policy: 3 days/week from office

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Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Customer Success Manager in Mumbai

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posted on 24 Sep 2024

Likes

Change is good.

Work satisfaction - Good
Work-life balance - Good

Dislikes

Too much of politics, toxic culture ruins the enthusiastic employees

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

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posted on 21 Nov 2024

Likes

It's a chill life

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No complains for now

Work Details

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Work days: Monday to Friday (Strict Timings)

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Enterprise Account Manager in Mumbai

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Job security

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Work satisfaction

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Company culture

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posted on 16 Nov 2024

Likes

Work Culture

Work-life balance - Good

Dislikes

Too many things to point out

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

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posted on 17 Mar 2024

Likes

Nothing to like.

Dislikes

There is nothing to like. Everything is worst

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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posted on 11 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Sales Consultant in Gurgaon / Gurugram

Full Time

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Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

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Skill development

5.0

Job security

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Promotions

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posted on 17 Nov 2023

Likes

The ownership to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

A little bit slow due multiple process policy.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Product Service Engineer in Bangalore / Bengaluru

Full Time

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Skill development

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Job security

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Promotions

5.0

Work satisfaction

5.0

Company culture

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posted on 28 Sep 2024

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

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posted on 06 Nov 2023

Likes

Good company culture Work life balance

Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Slow process

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

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Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

Offer Salary

Salary - Good

Dislikes

Work life balance, start up kind of culture, you work like dev + support team which is hectic.

Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

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Engineer- Customer Support Jobs at Infobip

Customer Support Engineer

Pune

8-10 Yrs

Not Disclosed

More about working at Infobip

HQ - London,England, United Kingdom
Internet
51-200 Employees (India)
Software Product

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Infobip reviews submitted by Infobip employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infobip is the right company for you.

Home >
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Infobip Reviews >
Infobip Engineer- Customer Support Reviews

Infobip Engineer- Customer Support Salary

based on 5 salaries

₹8.5 L/yr - ₹9.5 L/yr

171% more than the average Engineer- Customer Support Salary in India

View more details

Employee Benefits for Infobip Engineer- Customer Support

International/On-site exposure

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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