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Infobip
3.6
based on 48 Reviews
Company Overview
Company Locations
Working at Infobip
Company Summary
Infobip offers comprehensive communication solutions, facilitating advanced customer engagement and secure messaging across various platforms.
Overall Rating
3.6/5
based on 48 reviews
3% below
industry average
Highly rated for
Salary
Critically rated for
Promotions, Job security
Work Policy
Monday to Friday
91% employees reported
Flexible timing
77% employees reported
No travel
42% employees reported
Day shift
87% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
6 employees reported
Health insurance
3 employees reported
Office cab/shuttle
2 employees reported
International/On-site exposure
1 employee reported
View all benefits
About Infobip
Founded in2006 (19 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
HeadquartersLondon,England, United Kingdom
Office Locations
--
Websiteinfobip.com
Primary Industry
Other Industries
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Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way
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Infobip Ratings
based on 48 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
21
4
8
3
8
2
4
1
7
Category Ratings
3.8
Salary
3.7
Work-life balance
3.6
Company culture
3.6
Skill development
3.5
Work satisfaction
3.3
Job security
3.3
Promotions
Infobip is rated 3.6 out of 5 stars on AmbitionBox, based on 48 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Infobip Reviews
Top mentions in Infobip Reviews
Compare Infobip with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 48 reviews | 2.6/5 based on 42 reviews | 3.8/5 based on 79 reviews | 3.9/5 based on 89 reviews |
Highly Rated for | Salary | No highly rated category | Job security Work-life balance | Work-life balance Salary Company culture |
Critically Rated for | Job security Promotions | Promotions Job security Company culture | Salary Promotions | Job security |
Primary Work Policy | - | - | Work from office 89% employees reported | Permanent work from home 77% employees reported |
Rating by Women Employees | 4.6 Excellent rated by 10 women | 2.5 Poor rated by 9 women | 3.9 Good rated by 20 women | 3.8 Good rated by 29 women |
Rating by Men Employees | 3.4 Average rated by 37 men | 2.9 Poor rated by 29 men | 3.8 Good rated by 57 men | 3.9 Good rated by 53 men |
Job security | 3.3 Average | 2.5 Poor | 4.1 Good | 2.9 Poor |
View more
Infobip Salaries
Infobip salaries have received with an average score of 3.8 out of 5 by 48 employees.
Customer Success Manager
(20 salaries)
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₹7.1 L/yr - ₹18 L/yr
Software Engineer
(18 salaries)
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₹9 L/yr - ₹20.9 L/yr
Senior Software Engineer
(11 salaries)
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₹17.1 L/yr - ₹23 L/yr
PRE Sales Engineer
(8 salaries)
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₹6.4 L/yr - ₹13.5 L/yr
Senior Legal Associate
(7 salaries)
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₹11.7 L/yr - ₹13 L/yr
Senior Accounts Manager
(6 salaries)
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₹12.6 L/yr - ₹35 L/yr
Senior Sales Manager
(6 salaries)
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₹18.5 L/yr - ₹24 L/yr
Finance Specialist
(6 salaries)
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₹9.2 L/yr - ₹10.6 L/yr
Senior Financial Analyst
(5 salaries)
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₹5.8 L/yr - ₹7.6 L/yr
Technical Lead
(5 salaries)
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₹30.2 L/yr - ₹33.6 L/yr
Infobip News
Best AI Chatbot Software
- In 2025, companies are leveraging advanced chatbot software to enhance user experiences, automate tasks, and improve engagement.
- The best AI chatbot software of 2025 includes DevRev, Tidio, Drift, HubSpot's chatbot builder, Intercom, Freshchat, Activechat, Infobip, Zendesk Chat, and DialogFlow by Google.
- These chatbot software offer features such as real-time assistance, seamless integration, customer support automation, e-commerce automation, and natural language understanding.
- The cost of AI chatbot software varies based on platform, features, and scalability, with some offering free plans and enterprise solutions being more expensive.
TechBullion | 20 Feb, 2025
Best AI Chatbot Software in 2025 | Key Features, Pros, and Cons
- DevRev, Tidio, Drift, HubSpot’s chatbot builder, Intercom, Freshchat, Activechat, Infobip, Zendesk Chat, and DialogFlow are the best AI chatbot software of 2025.
- AI chatbots offer features such as real-time assistance, automation, lead nurturing, and customer engagement.
- The cost of AI chatbot software varies based on the platform, features, and scalability. Some offer free plans, while enterprise solutions can be expensive.
- While AI chatbots can handle routine inquiries, complex customer issues may still require human intervention.
TechBullion | 18 Feb, 2025
Infobip Joins Forces with NTT to Power Japan’s Next-Gen Omnichannel Communication
- Global communications platform Infobip partners with NTT Com Online Marketing Solutions Corporation to support the launch of NTT's omnichannel communication platform, NTT CPaaS, in Japan.
- The partnership combines the SMS and Voice quality of NTT group with Infobip's market-leading CPaaS technology, offering no-code omnichannel solutions and customer engagement solution Moments alongside its AI platform AI Hub.
- Infobip supports the Japanese market with a locally customized CPaaS platform, seamlessly integrating with existing business systems and offering new channels such as webRTC, live-chat, and international SMS and Voice.
- The partnership reflects the trend of AI-powered and omnichannel solutions in the global CPaaS market, positioning Japan at the forefront of CPaaS innovation.
Alertify | 3 Feb, 2025
Infobip supports Qatar’s digital transformation with a locally hosted platform
- Infobip, a global leader in cloud communications, supports Qatar’s digital transformation with locally hosted platform.
- The move aims to empower Qatari businesses with advanced communication solutions and comply with local regulations.
- Infobip offers tailored communication solutions, including WhatsApp, SMS, email, voice, and chat apps.
- The locally hosted platform ensures data processing and compliance with local data security standards.
Alertify | 20 Dec, 2024
Infobip Predicts a Boost in Online Sales this Black Friday
- Infobip predicts more than $10 billion in online sales in the US this Black Friday.
- Infobip expects SMS interactions on its platform on Black Friday to increase by 25 percent.
- Infobip predicts a 7 percent increase in Black Friday online sales in 2024.
- Infobip predicts total spend for Black Friday and Cyber Monday in Europe to reach €7.425 billion.
TechBullion | 13 Nov, 2024
Infobip recognized as RCS Business Messaging Leader by Juniper Research
- Infobip has been named number one among Established Leaders in RCS Business Messaging by Juniper Research.
- Infobip is recognized for its superior product and positioning, and enhanced capacity and capability.
- Juniper Research ranks Infobip as the top provider among 17 vendors due to its strong presence in the global messaging sector and RCS deployments in regions with anticipated growth.
- Infobip's RCS Business Messaging Solution enables Mobile Network Operators and enterprises to create memorable customer experiences with rich conversational messages.
Alertify | 5 Nov, 2024
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Infobip FAQs
When was Infobip founded?
Infobip was founded in 2006. The company has been operating for 19 years primarily in the Internet sector.
Where is the Infobip headquarters located?
Infobip is headquartered in London,England.
How many employees does Infobip have in India?
Infobip currently has approximately 100+ employees in India.
Does Infobip have good work-life balance?
Infobip has a Work-Life Balance Rating of 3.7 out of 5 based on 40+ employee reviews on AmbitionBox. 60% employees rated Infobip 4 or above, while 40% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Infobip work-life balance reviews for more details
Is Infobip good for career growth?
Career growth at Infobip is rated as moderate, with a promotions and appraisal rating of 3.3. 40% employees rated Infobip 3 or below, while 60% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Infobip reviews for more detailed insights.
What are the pros and cons of working in Infobip?
Working at Infobip comes with several advantages and disadvantages. It is highly rated for salary & benefits. However, it is poorly rated for promotions / appraisal and job security, based on 40+ employee reviews on AmbitionBox.
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