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Infibeam Avenues

Compare

based on 143 Reviews

About
Reviews
143
Salaries
1.2k
Interviews
9
Jobs
3
Benefits
5
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Filter reviews by

Infibeam Avenues Customer Success, Service & Operations Department Reviews

Updated 22 Feb, 2025

Overall Rating

3.6/5

based on 16 reviews

Rating distribution

5

5 (31.3%)

4

3 (18.8%)

3

6 (37.5%)

2

2 (12.5%)

1

0 (0%)

Category Ratings

3.6

Work-life balance

3.2

Company culture

3.1

Job security

3.1

Salary

3.0

Work satisfaction

2.8

Skill development

2.4

Promotions

What employees say about Infibeam Avenues?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

58% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

6 reviews

3.7

Rated by Men

10 reviews

Infibeam Avenues is rated 3.6 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction w ... Read more

Infibeam Avenues is rated 3.6 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

3.6

• 16 Reviews

Engineering - Software & QA

3.2

• 44 Reviews

IT & Information Security

3.4

• 10 Reviews

Sales & Business Development

2.9

• 6 Reviews

Legal & Regulatory

2.9

• 6 Reviews

Finance & Accounting

3.5

• 6 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Senior Associate in New Delhi

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

All good

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

When project ended it was asked to leave.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Key Account Executive in Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 30 Sep 2024

Likes

Nothing. Only Sat and Sunday off is good. Rest all things are pathetic.

Dislikes

No training, not a friendly environment, zero growth, pathetic HR Support and Senior Manager support. Complete worst organisation.

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Technical Support Executive in Mumbai

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Aug 2024

Likes

Work culture is rich, high authorities are supportive.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislikes from my end.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top Infibeam Avenues Interview Questions

asked in Key Accounts Executive interview

Q1. What do you mean by payment aggregator?

View answer (1)

asked in Sales Executive interview

Q2. What is 10% of 100.

View answers (3)

Get interview-ready with top interview questions

View all 9 questions

asked in Machine Learning Engineer interview

Q3. Write the formulation for self-attention

View answer (1)

Support Engineer in New Delhi

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2024

Likes

The work culture and flexibility for job is good and salary gives on time

Job security - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Appraisals are late and no option for extra earning and promotions does not happen frequently

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Customer Relationship Executive in Mumbai Suburban

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Oct 2023

Likes

Growth

Dislikes

Working environment, Work culture, Seniors etc

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Client Servicing Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Nov 2023

Likes

Good working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Sales in Mumbai

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 28 Apr 2023

Likes

Nothing for now except that the employees are good not the bosses

Company culture - Good

Dislikes

Too much of nepotism and people without proper knowledge sitting as head and just harassing the employees

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

You are reading trusted reviews. Keep reading to find out more about Infibeam Avenues.

Technical Support Executive in Pune

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2023

Likes

Senior staff is good

Salary - Excellent
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

More training should given by super seniors.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Discover interview dos and don'ts from real experiences

Executive in Mumbai

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2023

Likes

In one shelter, you can gain different product knowledge.

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Work place

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead - Client Servicing in New Delhi

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Feb 2025

Likes

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad

Overall Rating

Operations Executive (Merchant Underwriting) in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 10 Jun 2024

Likes

Nothing

Dislikes

No appreciation only demotivating work ambition.

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Vice President in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Jun 2023

Likes

Free hand responsibility to work

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal not in time

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Client Servicing Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 01 Mar 2023

Likes

Good work life balance

Work-life balance - Good

Dislikes

If you get good manager you will grow if not than no matter how much you work u ll be failure...Favourism and bucketing works there

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Outbound Executive in Saharanpur

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2023

Likes

There are working is very good and team is also working with me.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There are not salary increase of all staff.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Client Support Representative in Bangalore / Bengaluru

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 29 Jun 2022

Likes

Login logout time is flexible especially for the seniors. Work pressure is less.

Dislikes

Partiality between the teams and the employees. If you raise your voice against that you will be targeted. No work pressure but mental pressure is more bcz of the silly micro management. Team members can't go for break together at a time especially in our team and it doesn't apply for other teams.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Not good not bad, after completing login hours you have to extend ur working hrs to get the attention or else you are the target. No pay for the extra hours of working. No cab facility, health insurance policy is not good, no team outing

Work days: Monday to Friday (Flexible Timings)

Business Operations Manager in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Nov 2018

Likes

Hey, it was a really a pleasure to working with Infibeam, I have been their for 8 year and it was a awesome experience with Team Infibeam. Great team member great leader, Infibeam was a turning point of my life, i have started professional career with Infibeam as a junior client servicing executive and journey come to an end with Operation- Business Operation, due to my other own personal reason i have leaved this org, else i will be with Infibeam only. you will get great career opportunities in infibeam and you will enjoy in infibeam environment. Loves a lot to team infibeam. All the best who will join this org....Read More

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Its was a awesome work experience with Infibeam

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

ASG Eye Hospital

I have been terminated in a day without any prior Notice what should I do ?

Will this recent termination effect my future career? So I have worked with this company its not even been 6 months they terminated me just before completing my probation period 2 days left for my probation to complete they terminated me before that immediately, will I get a relieving letter ? What should I do ? If I dont get relieving letter can I join other companies without relieving letter ? Should I ask them ?

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Jobs at Infibeam Avenues

Software Developer

Mumbai, Mumbai Suburban +1

3-4 Yrs

₹ 10-13 LPA

Sr. Executive- Marketing

Delhi/Ncr

2-4 Yrs

₹ 5-11 LPA

Mumbai

7-8 Yrs

₹ 18-20 LPA

More about working at Infibeam Avenues

HQ - Gandhinagar, Gujrat, India
IT Services & Consulting
501-1k Employees (India)
Public
Retail

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Infibeam Avenues reviews submitted by Infibeam Avenues employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infibeam Avenues is the right company for you. 50% of e...mployees reported the working days at Infibeam Avenues as Monday to Friday. 58% employees reported the work timings at Infibeam Avenues as Flexible timing. Read more

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Infibeam Avenues Customer Success, Service & Operations Department Reviews Reviews

Infibeam Avenues Salaries in Customer Success, Service & Operations Department in India

Client Support Executive 8 salaries	₹3 L/yr - ₹7 L/yr
Technical Support Executive 7 salaries	₹2.9 L/yr - ₹4 L/yr
Senior Executive 3 salaries	₹4 L/yr - ₹5.2 L/yr
Customer Care Executive 3 salaries	₹1.9 L/yr - ₹2.1 L/yr
Technical Support Engineer 3 salaries	₹2.5 L/yr - ₹3.5 L/yr

Explore more salaries

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